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HP LaserJet P3005n User Manual

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Page 161

Solve common Windows problems 
Error message:
Error Writing to LPTx in Windows 9 x.
Cause
Solution
Media is not loaded.Make sure that paper or other print media is loaded in the trays.
The cable is defective or loose.Make sure that the cables are  connected correctly, the device
is on, and the Ready light is on.
The device is plugged into a power strip and is not receiving
enough power.Unplug the power cord from the power strip and plug it into
another electrical outlet.
The input/output setting  is...

Page 162

Solve common Macintosh problems
In addition to the problems that are listed in Solve print-quality problems, this section lists problems that
can occur when using a Mac computer.
NOTE  Setup for USB and IP printing is perfor med through the Desktop Printer Utility. The
device will  not appear in the Chooser.
The device driver is not listed in Print Center.
Cause
Solution
The device software might not have been installed or was
installed incorrectly.Make sure that the HP LaserJet P3005 PPD is in the...

Page 163

The device driver does not automatically set up your selected device in Print Center.
Cause
Solution
Resources/.lproj, where “” represents the
two-letter language code for the language that you are using.
If necessary, reinstall the software. See the getting started
guide for instructions.
The Postscript Printer Description (PPD) file is corrupt.Delete the PPD file from the following hard drive folder:
Library/Printers/PPDs/Contents/Resources/
.lproj , where “” represents the two-letter
language code...

Page 164

When connected with a USB cable, the device does not appear in the Macintosh Print Center after the driver is selected.
Cause
Solution
This problem is caused by either a software or a hardware
component.Software problem-solving
●
Check that your Macintosh supports USB.
● Verify that your Macintosh operating system is Mac OS X
V10.1 or later.
● Ensure that your Macintosh has the appropriate USB
software from Apple.
Hardware problem-solving
● Check that the device is turned on.
● Verify that the USB cable...

Page 165

Solve common PostScript problems
The following situations are specific to the PostScript (PS) language and might occur when several
device languages are being used. Check the control-panel display for messages that might help resolve
problems.
NOTETo receive a printed or screen message when PS errors occur, open the  Print
Options  dialog box and click the selection next to the PS Errors section that you want.
General problems
The job prints in Courier (the device default typeface) instead of the...

Page 166

154 Chapter 7   Problem solving ENWW
 

Page 167

A Supplies and accessories
This section provides information about ordering parts, supplies, and accessories. Use only parts and
accessories that are specifically designed for this device.
●
Order parts, accessories, and supplies
●
Part numbers
ENWW 155
 

Page 168

Order parts, accessories, and supplies
Several methods are available for ordering parts, supplies, and accessories:
Order directly from HP
You can obtain the following items directly from HP:
●Replacement parts
 To order replacement parts in the U.S. see 
www.hp.com/go/hpparts/. Outside
the United States, order parts by contacting your local authorized HP service center.
● Supplies and accessories
 To order supplies in the U.S., see 
www.hp.com/go/ljsupplies. To order
supplies worldwide, see...

Page 169

Part numbers
The following list of accessories was current at the time of printing. Ordering information and availability
of the accessories might change during the life of the device. 
Paper-handling accessories
ItemDescriptionPart number
Optional 500-sheet tray and feeder unit
(tray 3) Optional tray to increase paper capacity.
Holds Letter, A4, Legal, A5, B5 (JIS),
Executive, and 8.5 x 13 paper sizes.
Note: This tray is included with the
HP LaserJet P3005x model.Q7817A
Print cartridge...

Page 170

ItemDescriptionPart number
Parallel cables2-meter IEEE 1284-B cableC2950A
3-meter IEEE 1284-B cableC2951A
USB cable 2-meter A to B cable C6518A
Print media
For more information about media supplies, go to http://www.hp.com/go/ljsupplies.
ItemDescriptionPart number
HP Soft Gloss laser paper
For use with HP LaserJet devices. This
is coated paper, good for business
documents with high impact, such as
brochures, sales material, and
documents with graphics and
photographic images.
Specifications: 32 lb (120...
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