HP LaserJet P2055 User Manual
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9 Manage and maintain the product ●Print the information pages ● Use the HP ToolboxFX software ● Manage a network product ● Lock the product ● Manage supplies ● Replace supplies and parts ● Install memory ● Clean the product ENWW 69
Print the information pages From the product control panel, you can print information pages that give details about the product and its current configuration using the Reports menu. Name of reportDescription Demo pagePrints a page that demonstrates print quality. Menu structurePrints the control-panel menu map that shows the layout and current settings for the control-panel menu items. Config reportPrints the current product configuration. Supplies statusPrints a supplies status page that shows the supplies levels for the product, an approximate number of pages remaining, cartridge-usage information, the serial number, a page count, and ordering information, when available. Network ReportPrints a list of all product network settings. Usage PagePrints a page that shows a count of all paper sizes that have passed through the product, lists whether they were one-sided or two-sided (duplex models only), and shows a page count. PCL Font ListPrints a PCL font list that shows all the PCL fonts that are currently available to the product. PS font listPrints a PS font list that shows all the PS fonts that are currently available to the product. PCL 6 Font ListPrints a list of all the PCL6 fonts that are installed. Service Page Prints the service report. Print the information pages 1.Press OK. 2. Press the down arrow to select Reports, and then press OK. 3. Press the down arrow to select the required report, and then press OK to print. 70 Chapter 9 Manage and maintain the product ENWW
Use the HP ToolboxFX software HP ToolboxFX is a program that you can use to complete the following tasks: ●Check the product status. ● Configure the product settings. ● View troubleshooting information. ● View online documentation. You can view HP ToolboxFX when the product is directly connected to a computer or when it is connected to the network. You must perform the recommended full software installation to use HP ToolboxFX. View HP ToolboxFX Open HP ToolboxFX in one of these ways: ● In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon. ● On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet P2050 Series , and then click HP ToolboxFX. ENWW Use the HP ToolboxFX software 71
Status The Status folder contains links to the following main pages: ● Device status . This page indicates product conditions such as a jam or an empty tray. After you correct a problem, click Refresh status to update the product status. ● Supplies status . View details such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links for ordering supplies and for finding recycling information. ● Device configuration . View a detailed description of the current product configuration, including the amount of memory installed and whether optional trays are installed. ● Network summary . View a detailed description of the current network configuration, including the IP address and network status. ● Print info pages . Print the Configuration page and other information pages, such as the Supplies status page. ● Event log . View a history of product errors. The most recent error is listed first. Event log The Event log is a table that contains codes corresponding to error messages that have appeared on the product control-panel display, a brief description of each error, and the number of pages that printed when each error occurred. For more information about error messages, see Interpret control-panel messages on page 102. 72 Chapter 9 Manage and maintain the product ENWW
Alerts The Alerts folder contains links to the following main pages: ● Set up Status Alerts . Set up the product to send you pop-up alerts for certain events, such as low toner levels. ● Set up E-mail Alerts . Set up the product to send you e-mail alerts for certain events, such as low toner levels. Set up Status Alerts Use this to set up the product so that it sends alerts to your computer when jams, low levels of toner in HP print cartridges, a non-HP print cartridge in use, empty input trays, and specific error messages occur. Select to receive a pop-up, a system tray icon, a desktop alert, or any combination of these. The pop- up and desktop alerts only appear when the product is printing from the computer on which you set up the alerts. Desktop alerts are only visible momentarily, and disappear automatically. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert, on the System setup page. NOTE:You must click Apply before your changes take effect. Set up E-mail Alerts Use this to configure up to two e-mail addresses to receive alerts when certain events occur. You can specify different events for each e-mail address. Use the information for the e-mail server that will send out the e-mail alert messages for the product. NOTE:You can only configure e-mail alerts to be sent from a server that does not require user authentication. If your e-mail server requires you to log in with a username and password, you cannot enable e-mail alerts. NOTE: You must click Apply before your changes take effect. Help The Help folder contains links to the following main pages: ● Troubleshooting . View troubleshooting help topics, print troubleshooting pages, and clean the product. ● Paper and Print Media . Print information about how to obtain optimal results from your product using various types of paper and print media. ● How do I? Link to the user-guide index. ● User Guide . View information about the product usage, warranty, specifications, and support. The User Guide is available in both HTML and PDF format. ENWW Use the HP ToolboxFX software 73
Device Settings The Device Settings folder contains links to the following main pages: ● Device Information . View information such as the product description and a contact person. ● Paper Handling . Configure trays or change the product paper-handling settings, such as default paper size and default paper type. ● Printing . Change the default product print settings, such as number of copies and paper orientation. ● PCL 5. Change the PCL settings. ● PostScript . Change the PS settings. ● Paper Types . Change the mode settings for each media type, such as letterhead, prepunched, or glossy paper. ● System Setup . Change the system settings, such as jam recovery and auto-continue. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert. ● Troubleshooting . Gain access to various procedures required to maintain the product. ● Password . Set a password to protect the device settings. Once a password is set, users will be prompted to enter the password before being allowed to change device settings. This password is the same as the embedded Web server password. Device Information The Device Information page stores data about your product for future reference. The information that you type in the fields on this page appears on the Configuration page. You can type any character in each of these fields. NOTE: You must click Apply before your changes take effect. 74 Chapter 9 Manage and maintain the product ENWW
Paper Handling Use these options to configure your default settings. These are the same options that are available on the control-panel menus on the control panel. For more information, see Use the control-panel menus on page 11. The following options are available for handling print jobs when the product is out of media: ● Select Wait for paper to be loaded . ● Select Cancel from the Paper out action drop-down list to cancel the print job. ● Select Override from the Paper out time drop-down list to send the print job to another paper tray. The Paper out time field specifies how long the product waits before acting on your selections. You can specify from 0 to 3600 seconds. NOTE: You must click Apply before your changes take effect. Printing Use these options to configure the settings for all print functions. These are the same options that are available on the control panel. For more information, see Use the control-panel menus on page 11. NOTE: You must click Apply before your changes take effect. PCL5c Use these options to configure the settings when you are using the PCL print personality. NOTE:You must click Apply before your changes take effect. PostScript Use this option when you are using the PostScript print personality. When the Print PostScript error option is turned on, the PostScript error page automatically prints when PostScript errors occur. NOTE: You must click Apply before your changes take effect. Print quality Use the HP ToolboxFX print-quality options to improve the appearance of print jobs. These are the same options that are available on the product control panel. For more information, see Use the control-panel menus on page 11. The four options provided for controlling print quality are resolution, REt (Resolution Enhancement technology), print density, and EconoMode. ● Resolution . Select 600 resolution for average print jobs and Fast Res 1200 for higher-quality print jobs. Select ProRes 1200 for the highest-quality print job, but a longer printing time. ● REt . You can turn on REt, which HP provides for improved print quality. ● Print density . For increased print density, select a higher number. For decreased print density, select a lower number. ● EconoMode . Turn EconoMode on when you are printing average print jobs. EconoMode is a feature that allows the product to use less toner per page. Selecting this option might extend the ENWW Use the HP ToolboxFX software 75
life of the toner supply and might reduce cost per page. However, it will also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge. NOTE: You must click Apply before the changes take effect. Paper Types Use these options to configure print modes that correspond to the various media types. To reset all modes to factory default settings, select Restore modes. NOTE:You must click Apply before your changes take effect. System Setup Use these system settings to configure miscellaneous print settings. These settings are not available on the control panel. NOTE:You must click Apply before your changes take effect. Troubleshooting During the printing process, paper, toner and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. The HP ToolboxFX provides an easy method for cleaning the paper path. For more information, see Clean the paper path on page 91. Network Settings The network administrator can use this tab to control the network-related settings for the product when it is connected to an IP-based network. Shop for Supplies This button, at the top of each page, links to a Web site where you can order replacement supplies. You must have Internet access to use this feature. Other Links This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened HP ToolboxFX, you must connect before you can visit these Web sites. Connecting might require that you close HP ToolboxFX and reopen it. ●HP Instant Support . Connects to the HP Instant Support Web site. ● Support and Troubleshooting . Connects to the support site for the product where you can search for help with a specific problem. ● Product Registration . Connects to the HP product registration Web site. 76 Chapter 9 Manage and maintain the product ENWW
Manage a network product Embedded Web server The embedded Web server allows you to view product and network status and to manage printing functions from your computer. Use the embedded Web server for the following tasks: ●View product status information ● Determine the remaining life on all supplies and order new ones ● View and change the size and type of paper loaded in each tray ● View and change the product default configuration settings ● View and change network configuration You do not need to install any software on the computer. Use one of these supported Web browsers: ● Internet Explorer 6.0 (and later) ● Netscape Navigator 7.0 (and later) ● Firefox 1.0 (and later) ● Mozilla 1.6 (and later) ● Opera 7.0 (and later) ● Safari 1.2 (and later) ● Konqueror 3.2 (and later) The embedded Web server works when the product is connected to a TCP/IP-based network. The embedded Web server does not support IPX-based connections or direct USB connections. NOTE: You do not have to have Internet access to open and use the embedded Web server. However, if you click a link on any of the pages, you must have Internet access in order to go to the site associated with the link. Open the embedded Web server To open the embedded Web server, type the IP address or hostname of the product in the address field of a supported Web browser. TIP: After you open the URL, bookmark it so that you can return to it quickly in the future. The embedded Web server has three tabs that contain settings and information about the product: the Status tab, the Settings tab, and the Networking tab. Status tab This tab provides information about product and supplies status, product and network configuration, and supplies reordering. ENWW Manage a network product 77
Settings tab This tab allows you to configure the product from your computer. If this product is networked, consult with the network administrator before changing settings on this tab. Networking tab This tab allows the network administrator to control network-related settings for the product when it is connected to an IP-based network. Links Links are located in the upper-right part of the Status pages. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it. ●Order Supplies . Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice. ● Product Support . Click this link to connect to the support site for the product. You can search for help regarding general topics. Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software . To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is next to the name of the plug-in that you want. The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site. If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, such as Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for Linux. Browse to the HP Web Jetadmin host. NOTE: Browsers must be Java™-enabled. Browsing from an Apple PC is not supported. Use security features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HPs secure imaging and printing solutions, visit www.hp.com/go/ secureprinting . The site provides links to white papers and FAQ documents about security features. Secure the embedded Web server You can configure the embedded Web server so that access to some tabs requires a password. See Set or change the network password on page 39. 78 Chapter 9 Manage and maintain the product ENWW