HP LaserJet Enterprise M551xh User Manual

Table 2-16  Troubleshooting menu (continued)
First level Second levelThird levelFourth level Values
  Component Test  Select from a list of
available components.
   Repeat Off*
On
  Print/Stop Test   
Retrieve Diagnostic
Data Export to USB
   
  Diagnostic Files  Device Data File
Debug Information
File*
  Include Crash Dumps  Off
On*
  Cleanup Debug Info  Off
On*
Generate Debug Data     
ENWW Troubleshooting menu
33
 

Device Maintenance menu
Backup/Restore menu
CAUTION:Data backup and restoration is the responsibility of the customer/administrator of the
product. Service personnel should not back up or  restore customer data under any circumstances.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-17  Backup/Restore menu
First level Second levelThird level Values
Backup Data Scheduled BackupsEnable Scheduling Disabled*
Enabled
  Backup Time Default = current time
  Days Between...

USB Firmware Upgrade menu
To display: At the product control panel, select the  Device Maintenance menu, and then select the
USB Firmware Upgrade  menu.
Insert a USB storage device with a firmware upgr ade bundle into the USB port, and follow the on-
screen instructions.
Service menu
The  Service  menu is locked and requires a personal iden tification number (PIN) for access. This menu
is intended for use by authorized service personnel.
ENWW Device Maintenance menu
35
 

36 Chapter 2   Control panel menusENWW
 

3 Software for Windows
●Supported operating systems and printer drivers for Windows
●
Select the correct printer driver for Windows
●
Change print job settings for Windows
●
Remove the printer driver from Windows
●
Supported utilities for Windows
●
Software for other operating systems
ENWW 37
 

Supported operating systems and printer drivers for
Windows
The product supports the following Windows operating systems:
Operating systemsSupported by productSupported by installer CD in box
Windows
® XP Service Pack 2 or greater
(32-bit)
Windows® XP (64-bit)1 
Windows Vista
® (32-bit and 64-bit)
Windows 7 (32-bit and 64-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit) 
Windows Server 2008 (32-bit and 64-
bit) R2 64-bit
1For the 64-bit versions of Windows XP, you can download the printer...

HP PCL 6 driver●Provided as the default driver on the in-box software CD. This driver is
automatically installed unless you download a different one from the Internet.
● Recommended for all Windows environments
● Provides the overall best speed, print quality, and product-feature support for
most users
● Developed to align with the Windows Graphic Device Interface (GDI) for the
best speed in Windows environments
● Might not be fully compatible with third-party and custom software programs
that are based...

HP Universal Print Driver (UPD)
The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to
virtually any HP LaserJet product,  from any location, without downloading separate drivers. It is built on
proven HP print driver technology and has been tested thoroughly and used with many software
programs. It is a powerful solution that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers configuration information, and then...

Change print job settings for Windows
Priority print settings for Windows
Changes to print settings are prioritized depending on where the changes are made:
NOTE:The names of commands and dialog boxes might  vary depending on your software program.
●Page Setup dialog box
: Click Page Setup or a similar command on the  File menu of the
program you are working in to open this dialog  box. Settings changed here override settings
changed anywhere else.
● Print dialog box
: Click Print, Print Setup , or a...

Change the product configuration settings
1.Windows XP, Windows Server 2003, and Windows Server 2008 (using the
default Start menu view) : Click Start, and then click  Printers and Faxes .
Windows XP, Windows Server 2003, and Windows Server 2008 (using the
Classic Start menu view) : Click Start, click Settings , and then click  Printers.
Windows Vista: Click  Start, click Control Panel , and then in the category for  Hardware
and Sound  click Printer .
Windows 7 : Click Start, and then click Devices and...