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HP LaserJet Enterprise M4555fskm User Manual

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Page 281

3.Loosen and remove the two retaining screws holding the cover for the EIO slot, and then remove
the cover. You will not need these screws and the cover again. They can be discarded.
4.Firmly insert the HP Jetdirect print server card into the EIO slot.
ENWW Install external I/O devices
261
 

Page 282

5.Insert and tighten the retaining screws that came with the print server card.
6.Reconnect the power cable and remaining in terface cables, and turn the product on.
7.Print a configuration page. An HP Jetdirect configuration page that contains network configuration
and status information should also print.
If it does not print, turn the product off, and then uninstall and reinstall the print server card to
ensure that it is completely seated in the slot.
8. Perform one of these steps:
●Choose the...

Page 283

Clean the paper path
1.From the Home screen, touch the  Device Maintenance button.
2. Open the following menus:
●Calibration/Cleaning
● Cleaning Page
3. Touch the  Print button to print the page.
4. The cleaning process can take several minutes.  When it is finished, discard the printed page.
Clean the scanner glass
NOTE:If streaks or other defects appear only on copies made by using the document feeder, clean
the scanner strip with a soft cloth or sponge that has been moistened with nonabrasive glass...

Page 284

2.Open the scanner lid.  
3.Clean the scanner glass and the white plastic
backing with a soft cloth or sponge that has
been moistened with nonabrasive glass
cleaner. Dry the glass and white plastic
backing with a chamois or a cellulose sponge
to prevent spotting.
CAUTION: Do not use abrasives, acetone,
benzene, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the product; these
can damage the product. Do not place liquids
directly on the glass or platen. They might seep
and damage the...

Page 285

Product updates
To download the most recent firmware upgrade for the product, go to www.hp.com/go/
ljm4555mfp_firmware.
ENWW Product updates
265
 

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266 Chapter 12   Manage and maintainENWW
 

Page 287

13 Solve problems
●Self help
●
Solve problems checklist
●
Restore factory settings
●
Interpret control-panel messages
●
Paper feeds incorrectly or becomes jammed
●
Improve print quality
●
The product does not print or it prints slowly
●
Solve walk-up USB printing problems
●
Solve connectivity problems
●
Solve product software problems with Windows
●
Solve product software problems with Mac
ENWW 267
 

Page 288

Self help
In addition to the information in this guide, other sources are available that provide helpful information.
Printable poster for using the product
control panelThis poster is available on the product CD. It prints on four pages that you can post
near the product. It contains information on using the buttons and other features
available on the product control panel.
Quick Reference Topics Several Quick Reference Topics for this product are available at this Web site:...

Page 289

Solve problems checklist
Follow these steps when trying to solve a problem with the product.
1.Make sure the product Ready light is on. If no lights are on, complete these steps:
a.Check the power-cable connections.
b. Check that the power is turned on.
c. Make sure that the line voltage is correct fo r the product power configuration. (See the label
that is inside the product for voltage requirements.) If you are using a power strip and its
voltage is not within specifications, plug the pr oduct...

Page 290

Windows: Click Start, click Settings , and then click  Printers or Printers and Faxes .
Double-click the name of the product.
-or-
Mac OS X : Open the Printer Setup Utility  or the Print & Fax  list, and double-click the line
for the product.
8. Verify that you have installed the printer driver  for this product. Check the program to make sure
that you are using the printer driver for this product. The printer driver is on the CD that came with
the product. You can also download the printer driver from...
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