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HP LaserJet 3052 User Manual

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Page 331

4.With both hands, grasp the side of the media  that is most visible (this includes the middle), and
carefully pull it free from the all-in-one.
HP LaserJet 3390/3392
5. Close the single-sheet priority input slot (tray 1) door.
HP LaserJet 3390/3392
6.Open tray 2 and tray 3.
7.With both hands, grasp the side of the media  that is most visible (this includes the middle), and
carefully pull it free from the all-in-one.
ENWW Clearing jams 313
 

Page 332

8.If no media is visible,  open the print-cartridge door, remove the print cartridge, and rotate the
upper media guide. Carefully pull the media  up and out of the all-in-one.
9.Close the main input tray (tray 2).
10. Close the rear output door.
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Page 333

Output bin
CAUTIONDo not use sharp objects, such as tweezers or needle-nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.
With both hands, grasp the side of the media that is most visible (this includes the middle), and
carefully pull it free from the all-in-one.
HP LaserJet 3390/3392
HP LaserJet 3050 HP LaserJet 3052/3055
Straight-through output path (HP LaserJet 3390/3392 all-in-one)
To clear a jam in the straight-through output path, perform the following...

Page 334

3.With both hands, grasp the side of the media that is most visible (this includes the middle), and
carefully pull it free from the all-in-one.
HP LaserJet 3390/3392
NOTE If you cannot grasp the media with  your hands, perform the procedure in Print
cartridge area.
4. Close the rear output door.
HP LaserJet 3390/3392
NOTE The pressure release levers automatically close when you close the rear output
door.
316 Chapter 13   Troubleshooting ENWW
 

Page 335

Automatic two-sided printing (duplexing) path (HP LaserJet
3390/3392 all-in-one)
To clear a jam in the automatic two-sided path, perform the following steps:
CAUTIONDo not use sharp objects, such as tweezers or needle-nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.
When removing jammed media, pull the jammed  media straight away from the all-in-one.
Pulling jammed media out of the all-in-one at an angle can damage the all-in-one.
1. Open the rear output...

Page 336

4.Push down on the green lever on the automatic  two-sided path door on the front of the all-in-one.
5.With both hands, grasp the side of the media that is most visible (this includes the middle), and
carefully pull it free from the all-in-one.
6.Close the automatic two-sided path door.
7.Reinsert the main input tray (tray 2).
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Page 337

8.Close the rear output bin, and then open the  automatic two-sided path door on the back of the
all-in-one.
9. With both hands, grasp the side of the media  that is most visible (this includes the middle), and
carefully pull it free from the all-in-one.
10. Close the automatic two-sided path door.
ENWW Clearing jams 319
 

Page 338

Jams occur in the automatic document feeder (ADF)
Occasionally, media becomes jammed during a fax, copy, or scan job.
You are notified of a media jam by the Doc feeder jam Clear, Reload message that appears on the
all-in-one control-panel display.
● The ADF input tray is loaded incorrectly or is too full. See 
Loading documents to fax, copy, or
scan
 for more information.
● The media does not meet HP specifications, such as those for size or type. See 
Media
specifications
 for more information.
To clear...

Page 339

2.Remove the jam cleanout part. Using both hands, lift up on the two handles until the part
unsnaps. Rotate and lift out the cleanout part and set it aside.
3.Lifting the green lever, rotate the pick mechanism until it stays open.
4.Gently try to remove the page without tearing it. If  you feel resistance, go to the next step.
5.Open the ADF lid and gently loosen the media by using both hands.
6.When the media is free, gently pull it out in the direction shown.
ENWW Clearing jams 321
 

Page 340

7.Close the lid to the flatbed scanner.
HP LaserJet
HP LaserJet 3390/3392 3052/3055
8.
Lower the green lever.
9.Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until the part
snaps into place. Install the cleanout part correctly, because future jamming might occur if the
cleanout part is not replaced correctly.
10.Close the ADF lid.
322 Chapter 13   Troubleshooting ENWW
 
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