HP LaserJet 3050z User Manual

ProblemCauseSolution
that is available determines the actual
number of faxes stored for reprinting.)
As soon as possible, replace the print
cartridge, and then reprint the fax. See
Reprinting a fax.
The fax that was sent was too light. Contact the sender and have the
sender resend the fax after altering the
settings.
Problems sending faxes
ProblemCauseSolution
The document stops feeding in the
middle of faxing.The maximum length of a page that
you can load is 381 mm (15 inches).
Faxing of a longer page...

ProblemCauseSolution
Your telephone line might not be
working.Do one of the following:
●Turn up the volume on the all-in-
one and press 
Start Fax on the
control panel. If you hear a dial
tone, the telephone line is working.
● Disconnect the all-in-one from the
telephone jack and connect a
telephone. Try to make a
telephone call to verify that the
telephone line is working.
Outgoing fax calls continue to be dialed.The all-in-one automatically redials a
fax number if the redial options are set
to On.To...

Voice-call problems
ProblemCauseSolution
Voice calls are not being received by
the telephone or answering machine
that is connected to the line.The fax cord might not be correctly
connected.See the Getting Started Guide to check
the installation. The all-in-one must be
the first device connected to the
telephone line.
The answer mode or rings-to-answer
settings might not be correctly set.See Setting the answer mode
 or
Changing the rings-to-answer setting  to
determine which settings you need.
The...

Performance problems
ProblemCauseSolution
Faxes are transmitting or being
received very slowly.The fax might be very complex, such
as one with many graphics.Complex faxes take longer to be sent
or received. Breaking longer faxes into
multiple jobs and decreasing the
resolution can increase the
transmission speed.
The receiving fax machine might have
a slow modem speed.The all-in-one only sends the fax at the
fastest modem speed that the receiving
fax machine can accept.
The resolution at which the fax...

Copy problems
Preventing problems
The following are a few simple steps you can take to improve copy quality:
●Copy from the flatbed scanner. This will produce a higher quality copy than copying from the
automatic document feeder (ADF).
● Use quality originals.
● Load the media correctly. If the media is
 loaded incorrectly, it might skew, causing unclear
images and problems with the OCR program. See 
Loading documents to fax, copy, or scan  for
instructions.
● Use or make a carrier sheet to protect your...

ProblemCauseSolution
The flatbed scanner or the ADF glass
might be dirty.Clean the flatbed scanner or the ADF
glass. See To clean the scanner glass
(HP LaserJet 3052/3055/3390/3392 all-in-one).
The photosensitive drum inside the
print cartridge might have been
scratched.Install a new HP print cartridge. SeeChanging the print cartridge .
Black dots or streaks appear on the
copy.Ink, glue, correction fluid, or an
unwanted substance might be on the
automatic document feeder (ADF) or
flatbed scanner.Clean...

ProblemCauseSolution
The paper is too moist, too rough, too
heavy or too smooth, has the wrong
grain direction, or is of short-grain
construction or it is embossed or from
a faulty paper lot.Try another kind of paper, between 100
and 250 Sheffield, 4 to 6% moisture
content.
Open the rear output bin, or use long-
grain paper.
Print is skewed (crooked).The media guides might be incorrectly
adjusted.Remove all media from the input tray,
straighten the stack, and then load the
media in the input tray again....

Performance problems
ProblemCauseSolution
No copy came out.The input tray might be empty.Load media in the all-in-one. See
Loading media into the input trays for
more information.
The original might have been loaded
incorrectly.In the automatic document feeder
(ADF), load the original with the narrow
side forward and the side to be
scanned facing up.
On the flatbed scanner, place the
original document face-down with the
upper-left corner of the document at
the lower-right corner of the glass.
Copies are...

Scan problems
Solving scanned-image problems
ProblemCauseSolution
The scanned image is of poor quality.The original might be a second-
generation photo or picture.●To eliminate the patterns, try
reducing the size of the image
after scanning.
● Print the scanned image to see if
the quality is better.
● Verify that your resolution and
color settings are correct for the
type of scan job that you are
performing. See 
Scannerresolution and color
.
● For best results, use the flatbed
scanner for scanning...

ProblemCauseSolution
CAUTIONDo not try to pull
the original from the ADF; you
might damage the scanner or
your original. See 
Jams occurin the automatic documentfeeder (ADF) .
The original is too small.The minimum size that the flatbed
scanner supports is 25 x 25 mm (1 x 1
inch). The minimum size that the ADF
supports is 127 x 127 mm (5 x 5
inches). The original might be jammed.
See 
Jams occur in the automaticdocument feeder (ADF).
The media size is incorrect.In Scan  settings, make sure that the
input...