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HP Deskjet F4272 User Manual

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Page 141

On lightResume lightCheckPrintCartridgelights
PaperSelection lights
DescriptionSolution
OnBlinkingBothblinkingCurrentselection On, 
Others Off
The print carriage isstalled.Open the front accessdoor, and check thatthe carriage is notblocked.
OnBlinkingBothblinkingAllblinkingThe control paneloverlay is notattached or is notattached properly.
1. Turn off the product. 
2. Attach the control panel overlay using the printed instructions that came with the product. 
3. Turn on the product....

Page 142

On lightResume lightCheckPrintCartridgelights
PaperSelection lights
DescriptionSolution
Black printcartridgelight Off
The tri-color printcartridge has beenremoved.
Replace the tri-colorprint cartridge, or printin ink-backup modewith the black printcartridge. For moreinformation, see Useink-backup mode .
OnOffTri-color printcartridgelight Off 
Black print cartridgelight On
Currentselection On, 
Others Off 
The black print cartridge is gettinglow on ink.
Replace the blackprint cartridge whenprint quality...

Page 143

Cause:The front access door or the print cartridge door was open.
Firmware revision mismatch 
Solution: To find support and warranty information, go to the HP Web site at
www.hp.com/support. If prompted, choose your country/region, and then click 
Contact HP  for information on calling for technical support. 
Cause: The revision number of the product firmware does not match the revision 
number of the software.
Mechanism error 
Try the following solutions to resolve the issue. Solutions are listed in...

Page 144

Memory is full 
Solution: Try making fewer copies at a time. 
Cause: The document you are copying has exceeded the memory of the product.
Scan errors 
Review this section if yo u receive an error such as one of the following: 
• An error occurred communicating with the scanning device. Please ensure that the 
scanning device is connected properly and try again. 
• The scanning device could not be initialized. 
• The scanning device could not be found. 
• An internal error has occurred. 
• The computer...

Page 145

drive. Make sure to remove them properly using the uninstall utility provided with the 
software. 
To uninstall from a Windows computer
NOTE: Use this method if Uninstall is not available in the Windows Start menu 
(click  Programs or All Programs, HP, Deskjet F4200 All-In-One series, 
Uninstall ).
1.Open the Windows control panel and double-click Add or Remove Programs.
NOTE:The procedure to open the control panel varies by operating system. 
If you are not sure how to do this, see the Windows Help.
2....

Page 146

7.Click Next through all of the screens that appear in the Wizard to install the USB 
Composite Device. 
8. Click Finish to finish the installation. 
9. Try to scan again. 
10. If these steps do not resolve the problem, try using a different USB cable to 
connect the product to the computer. 
Cause: Communication problems between the product and the USB controller 
caused this error to occur. This might be caused by an incomplete installation, a USB 
cable longer than 3 meters (9.8 feet) in length, or a...

Page 147

Solution 4: Check the status of the product 
Solution: Check the status of the product in the HP Solution Center. 
To check the status of the product 
1. On the Windows taskbar, click Start, Programs or All Programs, HP, HP 
Solution Center . 
2. Verify that the product is listed in the Select Device area or that the appropriate 
tab is selected. 
3. Click Status. 
If the product is working properly, a message appears indicating your product is 
ready. 
4. If you receive a Disconnected error message,...

Page 148

2.Make sure the product is turned on. 
3. If the product is not receiving electrical power, connect it to another power outlet. 
4. Turn off the product and reset it by disconnecting the power cord. 
5. Wait 5 seconds, and plug in the power cord. 
6. Turn on the product. 
7. Try to scan again. 
Cause: The product was not properly connected to a power supply or needed to be 
reset. 
If this did not solve the issue, try the next solution.
Solution 6: Check the USB cable connection
Solution: Check USB...

Page 149

5.If there are other USB devices connected to the computer, disconnect the other 
devices, except for the  keyboard and the mouse. 
6. Check the USB cable to make sure it is functioning properly.
NOTE:If you are using an older cable, it might not be working properly. Try 
connecting it to another product to see if the USB cable works. If you 
experience problems, the USB cable might need to be replaced. Also verify
that the cable does not exceed 3 meters (9.8 feet) in length.
7. If another USB cable is...

Page 150

7.Select the product from the TWAIN source list. 
8. Click File, and then click Scan New. 
Imaging for Windows will scan from the product using TWAIN software instead of 
the HP Solution Center. 
Cause: If you could scan using WIA, this indicates that there was a problem with 
the HP Solution Center. You can continue to use WIA to scan, or try the next solution. 
If you could not scan using WIA, try the next solution.
Solution 8: Disable the Lexbces service
Solution: Check if the Lexbces service is...
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