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HP DeskJet F4172 User Manual

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Page 91

4.If the problem persists, print a self-test report to determine if there is a problem with 
the print cartridges. 
This report provides useful information about your print cartridges, including status 
information. 
5. If the self-test report shows a problem, clean the print cartridges. 
6. Clean only the copper-colored contacts. Allow the print cartridges to dry for 
approximately ten minutes before reinserting.
1Copper-colored contacts
2Ink nozzles (do not clean)
7. If you are still experiencing...

Page 92

To print a self-test report 
1. Load letter or A4 unused plain white paper into the input tray. 
2. Press and hold the Cancel button and then press the Start Copy Color button. 
The HP All-in-One prints a self-test report, which might indicate the source of the 
printing problem. A sample of the ink test area of the report is shown below.
3. Make sure the test patterns show a complete grid and the thick color lines are 
complete. 
• If more than a few lines in a pattern are broken, this might indicate a...

Page 93

3.Lightly press down on the print cartridge to release it, and then pull it toward you out 
of the slot.
NOTE: Do not remove both print cartridges at the same time. Remove and clean 
each print cartridge one at a time. Do not leave a print cartridge outside the HP All-
in-One for more than 30 minutes.
4. Inspect the print cartridge contacts for ink and debris buildup. 
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any 
excess water from it. 
6. Hold the print...

Page 94

To replace the print cartridges 
1. Make sure the HP All-in-One is on.
CAUTION:If the HP All-in-One is off when you open the print cartridge door to 
access the print cartridges, the HP All-in-One will not release the cartridges for 
changing. You might damage the HP All-in-One if the print cartridges are not 
docked safely when you  try to remove them.
2.Open the print cartridge door. 
The print carriage should move to the center of the HP All-in-One. If the print carriage 
does not move to the center,...

Page 95

5.If you are removing the black print cartridge in order to install the photo print cartridge, 
store the black print cartridge in the print cartridge protector or an airtight plastic 
container. 
If you are removing the print cartridge because it is low or out of ink, recycle the print 
cartridge. The HP Inkjet S upplies Recycling Program is available in many countries/ 
regions, and lets you re cycle used print cartridges free of charge. For more 
information, go to the following Web site:...

Page 96

7.Slide the new print cartridge forward into the empty slot. Then gently push on the 
upper part of the print cartridge forward until it clicks into the socket. 
If you are installing the tri-color print cartridge, slide it into the left slot. 
If you are installing a black or photo print cartridge, slide it into the right slot.
8. Close the print cartridge door.
9.If the print cartridge alignment sheet prints, load it on the left front corner of the glass 
with the top of the page to the left.
10. Press...

Page 97

Information on print cartridges
For best results, use HP print cartridges. The following tips help maintain HP print 
cartridges and ensure consistent print quality. 
• Keep all print cartridges in the original sealed packages until they are needed. 
• Store print cartridges at room temperature (15.6°-26.6° C or 60°-78° F). 
• Do not reattach the protective tape once it has been removed from the print cartridge. 
Reattaching the plastic tape might damage the print cartridge. Place the print cartridge
in...

Page 98

•Print and evaluate a self-test. 
For more information, see Print a self-test report . 
If the self-test shows a defect, try the following: 
• Clean the print cartridges automatically. For more information, see Clean the print
cartridges . 
• If you are missing lines when you print, clean the electrical contacts. For more 
information, see Clean the area around the ink nozzles . 
• Replace the print cartridge.  For more information, see Replace the print
cartridges. 
• If the self-test does not show a...

Page 99

a mailing envelope. Make sure the paper lays flat in the input tray and is not too 
wrinkled.
Ink is not filling the text or graphics completely 
Cause: The print cartridges need to be cleaned or might be out of ink. 
Solution: Check the estimated ink levels remaining in the print cartridges. If the 
print cartridges are low or out of ink, you might need to replace the print cartridges. 
If there is ink remaining in the print cartridges, but you are still noticing a problem, 
print a self-test report to...

Page 100

Solution:Load high-quality paper in the input tray and print the image with a high 
print quality sett ing, such as Best, Maximum dpi, or High Resolution. Always make 
sure the paper you are printing on is flat. For best results when printing images,
use HP Premium Plus Photo Paper. 
If the problem persists, use the software you installed with the HP All-in-One or 
another software application to rotate your image 180 degrees so that the light blue, 
gray, or brown hues in your image do not print at the...
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