HP DeskJet F4100 User Manual

							CAUTION:If the HP All-in-One still does not turn on, it might have a mechanical failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to: www.hp.com/
support . If prompted, choose your country/region, and then click Contact HP for information 
on calling for technical support.
I connected the USB cable, but I am having problems using the HP All-in-One with 
my computer
Solution: You must first install the software that came with the HP All-in-One before 
connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the US B cable before prompted can cause errors. 
Once you have installed the software, connecting your computer to the HP All-in-One with a 
USB cable is straightforward. Simply plug on e end of the USB cable into the back of your computer and the other into the back of the HP All-in-One. You can connect to any USB port on 
the back of your computer.
For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One.
The HP All-in-One does not print
Solution: If the HP All-in-One and computer are not communicating with each other, try the 
following: 
• Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-in- 
One is turned off. Make sure the power cord is  firmly connected to the HP All-in-One and 
plugged into a power outlet. Press the  On button to turn on the HP All-in-One. 
• Make sure the print cartridges are installed. 
• Make sure you have paper loaded in the input tray. 
• Check that the HP All-in-One does not have a paper jam. 
• Check that the print carriage is not jammed. Open the print cartridge door to access the 
print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turn the HP All- in-One off and then turn it on again. 
• Check that the HP All-in-One print queue is not paused or offline (Windows) or stopped (Mac). If it is, choose the appropriate setting to resume printing. For more information about 
accessing the print queue, see the documentation that came with the operating system installed on your computer. 
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							•Check the USB cable. If you are using an older cable, it might not be working properly. Try 
connecting it to another product to see if t he USB cable works. If you experience problems, 
the USB cable might need to be replaced. Also  verify that the cable does not exceed 3 meters (9.8 feet) in length. 
• Check the connection from the HP All-in-One to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the HP All-in-One. Make sure the other 
end of the USB cable is plugged into a USB port on your computer. After the cable is
connected properly, turn the HP All-in-One off and then on again. 
• If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned 
on. If the hub is on, try connecting directly to your computer. 
• Check other printers or scanners. You might need to disconnect older products from your 
computer. 
• Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer.  Turn the HP All-in-One off and then on again. 
• If the HP All-in-One is offline, turn the HP All-in-One off and on again. Start a print job. 
• If necessary, remove and then install the software you installed with the HP All-in-One again. 
For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One.
Clear paper jams
For more information about clearing a paper jam, see the onscreen Help.
Print cartridge troubleshooting
If you are experiencing problems wi th printing, you might have a problem with one of the print 
cartridges. 
To troubleshoot print cartridges 
1. Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the 
copper-colored contacts. Check for possible dam age to the copper-colored contacts or ink nozzles. 
Make sure the plastic tape has been removed. If it  is still covering the ink nozzles, gently remove the plastic tape by usi ng the pink pull tab. 
2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print cartridge forward until it clicks into the socket.
3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side. 
4. If the problem persists, you may need to print a self-test report or clean the print cartridges. For more information, see the onscreen Help.
Find more information
A variety of resources, both printed and onscre en, provide information about setting up and using 
the HP All-in-One. 
Chapter 2 
10 Troubleshooting and support
Troubleshooting and support
 
						

							Setup Guide
The Setup Guide provides instructions for setting up your HP All-in-One and installing software. 
Make sure you follow the steps in the Setup Guide in order. 
If you have problems during setup, see Troubleshooti ng in the last section of the Setup Guide, or 
see  “Troubleshooting and support” on page 7 in this guide.
Onscreen Help
The onscreen Help provides detailed instructions on features of your HP All-in-One that are not described in this guide, including features that  are only available using the software you installed 
with your HP All-in-One. 
To access the HP Photosmart Software Help on a Windows computer 
1. In the HP Solution Center, click the tab for the HP All-in-One. 
2. In the Device Support area, click Onscreen Guide or Troubleshooting.
HP Web site
If you have Internet access, you can get help and support from the HP Web site at www.hp.com/support. This Web site offers technical support, drivers, supplies, and ordering information.
Ink usage
Ink from the cartridges is used in the printing process in a number of different ways, including in the 
initialization process, which prepares the devi ce and cartridges for printing, and in printhead 
servicing, which keeps print nozzl es clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage .
HP support
You can contact HP Support by phone and online. Support options and availability vary by product, 
country/region, and language.
HP support by phone
For a list of support phone numbers, see the inside front cover of this guide. 
Support options and availability vary  by product, country/region, and language.
Phone support period
One year of phone support is available in Asia Pacific and Latin America (including Mexico). To determine the duration of phone support in North America, Eastern Europe, the Middle East, and 
Africa, go to www.hp.com/support . 
Standard phone company charges apply.
After the phone support period
After the phone support period, help is ava ilable from HP at an additional cost. 
Contact your HP dealer or call the support phone nu mber for your country/region to learn more about 
support options.
Before calling HP Support
1. Make sure that: 
a . The HP All-in-One is plugged in and turned on. 
b . The specified print cartridges are installed correctly. 
c . The recommended paper is properly loaded in the input tray. 
2. Reset the HP All-in-One: 
a . Turn off the HP All-in-One by pressing the On button. 
b . Unplug the power cord from the back of the HP All-in-One. 
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Troubleshooting and support
 
						

							c. Plug the power cord back into the HP All-in-One. 
d . Turn on the HP All-in-One by pressing the On button. 
3. Have the following information available: 
a . Specific name of the HP All-in-One, as it appears on the control panel. 
b . Print a self-test report. (For more information, see the User Guide.) 
c . Be prepared to describe your problem in detail. 
d . Have your serial number and service ID ready, found on the self-test report. 
e . Be near the HP All-in-One printer when you call HP Support. 
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12 Troubleshooting and support
Troubleshooting and support
 
						

							3 Technical information
The technical specifications and international regulatory information for the HP All-in-One are provided in this section.
System requirements
Software system requirements are located in the Readme file.
Paper specifications
• Input tray capacity: Plain paper sheets: Up to 100 (20 lb. paper) 
• Output tray capacity: Plain paper sheets: Up to 50 (20 lb. paper)
NOTE:For a complete list of supported media sizes, see the printer software. For a complete 
list of paper weights, see the onscreen Help.
Physical specifications
• Height: 18.05 cm (7.11 inches) 
• Width: 42.57 cm (16.76 inches) 
• Depth: 26.74 cm (10.53 inches) 
• Weight: 4.26 kg (9.39 pounds)
Power specifications
•Power consumption: 20 watts (average printing) 
• Input voltage: AC 100 to 240 V ~ 1 A 50–60 Hz 
• Output voltage: DC 32 V===375 mA, 16 V===500mA 
• Power supply: 0957-2231, AC 100 to 240 V ~ 1 A 50–60 Hz
NOTE:Use only with the power adapter supplied by HP.
Environmental specifications
•Recommended operating temperature range: 15º to 30º C (59º to 86º F) 
• Allowable operating temperature range: 10º to 35º C (50º to 95º F) 
• Humidity: 15% to 80% RH non-condensing 
• Non-operating (Storage) temperature range: –20º to 50º C (–4º to 122º F) 
• In the presence of high electromagnetic fields, it is possible the output from the HP All-in-One may be slightly distorted 
• HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize 
injected noise due to potential high electromagnetic fields
Regulatory notices
The HP All-in-One meets product requirements from  regulatory agencies in your country/region. For a complete listing of regulatory notices, see the onscreen Help.
Regulatory model identification number
For regulatory identification purposes, your  product is assigned a Regulatory Model Number. The 
Regulatory Model Number for your product is VCVRA-0706. This regulatory number should not be
confused with the marketing name (HP Deskjet F 4100 All-in-One series, etc.) or product numbers (CB580A, etc.). 
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							Warranty
Chapter 3 
14 Technical information
Technical information