HP Deskjet F2187 User Manual

Solution:Check the On light. If it is blinking, the HP All-in-One is busy.
Cause:The HP All-in-One does not recognize the paper type. 
Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the 
HP All-in-One does not support.
Cause: The HP All-in-One has a paper jam. 
Solution: Clear the paper jam. 
For more information, see:
Clear paper jams
Parts of the original do not appear or are cut off
Cause: The original is placed incorrectly on the glass. 
Solution: Place your original...

The printout is blank 
Cause: The original is placed incorrectly on the glass. 
Solution: Place your original print side down on the left front corner of the glass.
Cause:The print cartridges need to be cleaned or might be out of ink. 
Solution: Check the estimated ink levels remaining in the print cartridges. If the 
print cartridges are low or out of ink, you might need to replace the print cartridges. 
If there is ink remaining in the print cartridges, but you are still noticing a problem, 
print a...

Scan troubleshooting
Use this section to solve these scan problems: 
•Scan halts 
•Scan fails
•Scan fails because of insufficient computer memory 
•Scanned image is blank 
•Scanned image is incorrectly cropped 
•Scanned image has incorrect page layout 
•Text format is incorrect
•Scanned image shows dotted lines instead of text 
•Text is incorrect or missing 
Scan halts 
Cause: The computer system resources might be low. 
Solution: Turn off the HP All-in-One and then turn it back on. Turn off the computer...

Scan fails because of insufficient computer memory 
Cause: Too many applications are running on your computer. 
Solution: Close all applications that are not in use. This includes applications that 
run in the background, such as screen savers and virus checkers. If you turn off your 
virus checker, remember  to turn it back on after you finish your scan. 
If this problem occurs frequently, or if you encounter memory problems while using 
other applications, you might need to add more memory to your...

as multiple columns from a newsletter, by putting the text in different frames (boxes) 
in the destination application.  In the software, select the correct format so that the 
scanned text layout and formatting are retained.
Scanned image shows dotted lines instead of text 
Cause: If you use the Text image type to scan text that you plan to edit, the scanner 
might not recognize color text. The  Text image type scans at 300 x 300 dpi, in black 
and white. 
If you are scanning an original that has...

This section contains the following topics: 
•Flashing lights 
•Device messages 
•File messages 
•General user messages
•Paper messages
•Power and connection messages 
•Print cartridge messages
Flashing lights
The lights on the HP All-in-One flash in special sequences to inform you about various 
error conditions. Refer to the following table for information on solving your error condition
based on which lights are on or blinking on the HP All-in-One.
On lightCheck Paper light
Check Print Cartridge...

On lightCheck Paperlight
CheckPrintCartridgelight
PaperTypelights
DescriptionSolution
and Check PrintCartridge lights on thecontrol panel.
    Paper-size settingdoes not match thepaper size detectedin the input tray.
Change the paper inthe tray or the sizesetting in thesoftware.
OnOffBlinking1 On, 
1 Off
Print cartridge door is open.Raise the door toclose it.
    The print cartridges are missing or notseated correctly.
Install or remove andreinsert printcartridges.
    The tape was notremoved from...

On lightCheck Paperlight
CheckPrintCartridgelight
PaperTypelights
DescriptionSolution
OnBlinkingBlinkingBothblinkingThe control paneloverlay is notattached or is notattached properly.
1. Turn the HP All- in-One off. 
2. Attach the control panel overlayusing theinstructions in theSetup Guide. 
3. Turn the HP All- in-One back on.
BlinkingBlinkingBlinkingBoth offScanner failureTurn the HP All-in-One off, then onagain. 
If the problem persists, contact HPcustomer support....

Mechanism error 
Cause: The HP All-in-One has a paper jam. 
Solution: Clear the paper jam. 
For more information, see:
Clear paper jams
Cause: The print carriage is blocked. 
Solution: Turn the HP All-in-One off, remove any objects that are blocking the print 
carriage (including any packing materials), and then turn the HP All-in-One on again.
Memory is full 
Cause: The document you are copying has exceeded the memory of the HP All-in- 
One. 
Solution: Try making fewer copies at a time.
Scanner failure...

•Invalid file name 
•Supported file types for the HP All-in-One 
Error reading or writing the file 
Cause: The HP All-in-One software could not open or save the file. 
Solution: Check to see if you have the right folder and file name.
File not found 
Cause: There is not enough available memory on your computer to create a print 
preview file. 
Solution: Close some applications and try the task again.
File format not supported 
Cause: The HP All-in-One software did not recognize or support the file format...