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HP Deskjet D4363 User Manual

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Page 121

Solution 1: Print on a page of plain paper
Solution:Print one or several pages of plain paper to soak up any excess ink in
the product.
To remove excess ink using plain paper
1.Load several sheets of plain paper in the input tray.
2.Wait five minutes.
3.Print a document with little or no text.
4.Check the back of the paper for ink. If there is still ink on the back of the paper,
try printing on another page of plain paper.
Cause:Ink accumulated inside the product, where the back of the paper rests
during...

Page 122

Solution:Use TrueType or OpenType fonts to ensure that the product is able to
print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
Some software applications offer custom fonts that have jagged edges when enlarged
or printed. Also, if you want to print bitmapped text, it might have jagged edges when
enlarged or printed.
Cause:The font was a custom size.
Document is misprinted
If your document does not print correctly, check the following topics to see how the issues
might be...

Page 123

If parts of the document are still missing, the printer settings might be overridden by
the software program print settings. Select the appropriate print settings from within
the software program.
Envelope is printed at an angle
Solution:
1.Slide the flap inside the envelope before loading it in the printer.
For more information about loading envelopes, see 
Print envelopes.
2.Confirm that the paper guide fits firmly against the edge of the envelope.
3.Reprint the envelope.
Document does not reflect the...

Page 124

Front USB port lights are flashing
Solution:
1Connection light
2Error light
State of the lightsTask
Connection light and the Error light flash for
five secondsThe printer has lost connection with the
camera while printing.
Check the USB connection.
Connection light is on and the Error light is
flashingThe camera is not set to the correct mode for
transferring photos.
Change the camera mode.
Connection light is off and the Error light is onAn unsupported device, such as a mouse,
has been connected to the...

Page 125

A HP support
•Ink cartridge warranty information
•
Support process
•
HP support by phone
Ink cartridge warranty information
The HP cartridge(s) warranty is applicable when the product is used in its designated HP printing
device. This warranty does not cover HP ink products that have been refilled, remanufactured,
refurbished, misused, or tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted and the end
of warranty date has not been reached. The end of...

Page 126

Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including
Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to
www.hp.com/support. Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the HP Deskjet. Be prepared to provide
the following information:
• Device model number (located on the label on the front of the device)
• Device serial...

Page 127

B Technical information
•Printer specifications
•
Notice to Windows 2000 users
•
Environmental product stewardship program
•
Regulatory notices
Printer specifications
The HP Deskjet has the following specifications and requirements.
Physical specifications
Printer dimension (with the tray extended): 148 mm high x 444 mm wide x 480 mm deep (5.83 inches
high x 17.5 inches wide x 18.9 inches deep)
Printer weight (without print cartridges): 3.462 kg (7.635 lbs)
Memory
.5 MB of integrated memory
Minimum...

Page 128

to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been
designed to separate easily. Fasteners and other connections are easy to locate, access, and
remove using common tools. High priority parts have been designed to access quickly for efficient
disassembly and repair.
For more information, visit HP’s Commitment to the Environment Web site at:
www.hp.com/hpinfo/globalcitizenship/environment/index.html
This section contains the following topics:
•
Paper use
•...

Page 129

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner,
HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
For more information on ENERGY STAR guidelines, go to the following Web site:
www.energystar.gov Appendix B
126 Technical information
Technical information
 

Page 130

Disposal of waste equipment by users in private households in the European Union
Environmental product stewardship program 127
Technical information
 
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