HP Deskjet D1660 User Manual

Replace the cartridges
To replace the cartridges 
1. Check that power is on. 
2. Remove cartridge. 
a . Open cartridge door.
Wait for print carriage to move to center of the product. 
b . Press down to release cartridge, then remove it from slot.
3.Insert new cartridge. 
a . Remove cartridge from packaging.
Replace the cartridges 29
Work with cartridges
 

b. Remove plastic tape using pink pull tab.
c. Line up colored shaped icons, then slide cartridge into slot until it clicks into place.
d. Close cartridge door.
4.View the animation for this topic. 
Related topics 
•Choose the right cartridges 
•Order ink supplies
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30 Work with cartridges
Work with cartridges
 

Use ink-backup mode
Use the ink-backup mode to operate the HP Printer with only one print cartridge. The ink- 
backup mode is initiated when a print cartridge is removed from the print cartridge 
carriage. During ink-backup mode, the product can only print jobs from the computer.
NOTE: When the HP Printer operates in ink-backup mode, a message is displayed 
on screen. If the message is displayed and two print cartridges are installed in the
product, verify that the protective piece of plastic tape has...

Chapter 5 
32 Work with cartridges
Work with cartridges
 

6 Solve a problem
This section contains the following topics: 
•HP support 
•Setup troubleshooting 
•Print troubleshooting 
•Errors
HP support
•Support process 
•HP support by phone 
•Additional warranty options
Support process
If you have a problem, follow these steps: 
1. Check the documentation that came with the product. 
2. Visit the HP online support Web site at www.hp.com/support. HP online support is 
available to all HP customers. It is  the fastest source for up-to-date product 
information and...

Placing a call 
Call HP support while you are in front of the computer and the product. Be prepared to 
provide the following information: 
• Product name (HP Deskjet D1600 Printer series) 
• Serial number (located on the back or bottom of the product) 
• Messages that appear when the situation occurs 
• Answers to these questions: 
◦ Has this situation happened before? 
◦ Can you re-create it? 
◦ Did you add any new hardware or software to your computer at about the time 
that this situation began? 
◦...

4.Turn off the product, wait one minute, then restart it. 
5. Reinstall the HP Photosmart software.
CAUTION:Do not connect the USB cable to the computer until prompted by the 
software instal lation screen.
This section contains the following topics: 
•The product will not turn on 
•After setting up the product, it does not print
•The registration screen does not appear
•Uninstall and reinstall the software
The product will not turn on
Try the following solutions to resolve the issue. Solutions are...

Cause:The product was not properly connected to a power supply. 
If this did not solve the issue, try the next solution.
Solution 2: Press the On button more slowly
Solution: The product might not respond if you press the On button too quickly. 
Press the  On button once. It might take a few minutes for the product to turn on. If 
you press the  On button again during this time, you might turn the product off.
CAUTION:If the product still does not turn on, it might have a mechanical failure. 
Unplug the...

Windows XP users 
1. On the Windows taskbar, click Start, and then click Printers and Faxes. 
2. Right-click the HP Printer icon, and then click Set as Default Printer. 
Windows 2000 users 
1. On the Windows taskbar, click Start, point to Settings, and then click Printers. 
2. Right-click the HP Printer icon, and then click Set as Default Printer. 
Cause: You sent the print job to the default printer, but this product was not the 
default printer. 
If this did not solve the issue, try the next solution....

6.Insert the product CD-ROM into your computer’s CD-ROM drive and then start the 
Setup program.
NOTE: If the Setup program does not appear, locate the setup.exe file on the 
CD-ROM drive and double-click it.
NOTE: If you no longer have the installation CD, you can download the software 
from www.hp.com/support .
7.Follow the onscreen instructions and the instructions provided in the printed 
documentation that came with the product. 
When the software installation is complete, the  HP Digital Imaging...