HP Deskjet 3051 A Manual

							
Wait for print carriage to move to center of the product.
b . Press down to release cartridge
, then remove it from slot.
4.Insert new cartridge.
a
. Remove cartridge from packaging.
b
. Remove plastic tape using pink pull tab.
c
. Slide cartridge into slot un
til it clicks into place.
Replace the cartridges 29 
						

							
d. Close cartridge door.
5. Align cartridges.
Related topics
•
Choose the right cartridges
•
Order ink supplies
Use single-cartridge mode
Use the single-cartridge mode to operate th e HP All-in-One with only one print cartridge. The single-cartridge mode is initiated
when a print cartridge is removed from th e print cartridge carriage. During single-cartridge mode, the product can only print
jobs from the computer.
NOTE: When the HP All-in-One operates in  single-cartridge mode, a message is displayed on screen. If the message is
displayed and two print cartridges are installed in the produc t, verify that the protective piece of plastic tape has been
removed from each print cartridge. When pl astic tape covers the print cartridge contacts, the pro duct cannot detect that the
print cartridge is installed.
Exit single-cartridge mode
Install two print cart ridges in the HP All-in-One to  exit single-cartridge mode.
Related topics
•
Replace the cartridges
Cartridge warranty information
The HP cartridge warranty is applicable  when the product is used in its designate d HP printing device. This warranty does not
cover HP ink products that  have been refilled, remanufactured, refurbished, mi sused, or tampered with.
During the warranty period the produc t is covered as long as the HP ink is not depleted  and the end of warranty date has not
been reached. The end of warrant y date, in YYYY/MM/DD format, may be found on the product as indicated:
For a copy of the HP Limited Warranty  Statement, see the printed documentation that came with the product.
Chapter 7
30 Work with cartridges 
						

							
8 Connectivity
•Wi-Fi Protected Setup (WPS – requires WPS router)
•
Traditional wireless c onnection (requires router)
•
USB Connection (non-network connection)
•
Change from a USB connecti on to a wireless network
•
Connect a new printer
•
Change wireless  network settings
•
Tips for setting up an d using a networked printer
•
Advanced printer management  tools (for networked printers)
Wi-Fi Protected Setup (WPS – requires WPS router)
These instructions are for customer s who have already setup and installed the printer software. For first time installation refer
to the setup instructions that came with the printer.
To connect the HP All-in-One to a wi reless network using Wi-Fi Protected Setup (WPS), you  will need the following:
 A wireless 802.11b/g/n network th
at includes a WPS-enabled wireless router or access point.
NOTE:802.11n will only support 2.4Ghz
A desktop computer or laptop with eith
er wireless networking support, or a network interfa ce card (NIC). The computer
must be connected to the wireless network that  you intend to install the HP All-in-One on.
NOTE:If you have a Wi-Fi Protecte d Setup (WPS) router with a WPS push button, follow the  Push Button method. If
you are not certain your router has a push button, follow the  Wireless Settings Menu method.
Push Button (PBC) method
1.Press the Wi-Fi Protected Setup (WPS) button on your router.
2. Press and hold the  Wireless button on the printer until the wireless light  starts blinking. Press and hold for 3 seconds to
start WPS push button mode .
NOTE: The product begins a timer for approximately two minut es while a wireless connection is established.
Wireless Settings Menu method
1.Press the  Wireless  button on the printer to display the  Wireless menu. If the printer is prin ting, in an error state, or performing
a critical task, wait until the task has been  completed or the error cleared before pressing the  Wireless button.
2. Select  Wireless Settings  from the printer display.
3. Select  Wi-Fi Protected Setup  from the printer display.
4. If you have a Wi-Fi Protected  Setup (WPS) router with a WPS push button, select  Push Button, and then follow the onscreen
instructions. If your router does  not have a push button or you are not certai n if your router has a push button, select PIN,
and then follow the  onscreen instructions.
NOTE:The product begins a timer for approximately two  minutes during which the corresponding button on the
networking device needs to be  pressed or the router PIN needs to be en tered on the router’s configuration page.
Connectivity 31 
						

							
Traditional wireless connection (requires router)
To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you will need the following:
 A wireless 802.11b/g/n network that incl
udes a wireless router or access point.
NOTE:802.11n will only support 2.4Ghz
A desktop computer or laptop 
with either wireless networking support, or a network interface  card (NIC). The computer
must be connected to the wireless network that  you intend to install the HP All-in-One on.
 Network name (SSID).
 WEP key or WPA Passphrase (if needed).
To connect the product
1. Insert the product Software CD in
 the computer CD-ROM drive.
2. Follow the instructions on the screen.
When you are prompted, connect the product to the computer 
using the USB setup cable included in the box. Follow the
onscreen prompts to enter your wireless  network settings. The product will attempt to connect to the network. If the
connection fails, follow the prompts to c orrect the problem, and then try again.
3. When the setup is finished, you will be prompted to disconne
ct the USB cable and test the wireless network connection.
Once the product connects successfully to th e network, install the software on each computer that will use the product over
the network.
USB Connection (non-network connection)
The HP All-in-One supports a rear USB 2.0  High Speed port for connection to a computer.
NOTE:Web services will not be availabl e with a USB direct connection.
To connect the product with the USB cable
▲Refer to the setup instructions
 that came with your product for information on c onnecting to a computer with a USB cable.
NOTE:Do not connect the USB cable to the  product until you are prompted to do so.
If the printer software has been installed, the printer will operate as a plug and play device. If the software has not been in stalled,
insert the CD that came with the de vice and follow the onscreen instructions.
Change from a USB connection to a wireless network
If you first setup your printer and installed th e software with a USB cable, directly connecting the printer to your computer,
you can easily change to a wire less network connection. You will  need a wireless 802.11b/g/n network that includes a wireless
router or access point.
NOTE: 802.11n will only support 2.4Ghz
Change from a USB connection to a wireless network
1.From the computer’s  start menu select All Programs or Programs , and then select  HP.
2. Select  HP Deskjet 3050A J611 series
3. Select  Printer Setup and Software Selection .
4. Select  Convert a USB connected printer to wireless . Follow the onscreen instructions.
Chapter 8
32 Connectivity 
						

							
Connect a new printer
NOTE:This method is available if you have  already installed the printer software.
Connect a new printer
1.From the computer’s  start menu select All Programs or Programs , and then select  HP.
2. Select  HP Deskjet 3050A J611 series
3. Select  Printer Setup and Software Selection .
4. Select  Connect a new printer . Follow the onscreen instructions.
Change wireless network settings
NOTE: 1This method is available if you have al ready installed the printer software.
NOTE: 2This method requires a USB cabl e. Do not connect the USB cable until prompted to do so.
Change network settings
1.From the computer’s  start menu select All Programs or Programs , and then select  HP.
2. Select  HP Deskjet 3050A J611 series
3. Select  Printer Setup and Software Selection .
4. Select  Connect a new printer . Follow the onscreen instructions.
Tips for setting up and  using a networked printer
Use the following tips to set  up and use a networked printer:
• When setting up the wireless networked pri
nter, make sure your wireless router or access point is powered on. The printer
searches for wireless routers, then lists th e detected network names on the computer.
• If your computer is connected to a Vi
rtual Private Network (VPN), you need  to disconnect from the VPN before you can
access any other device on your ne twork, including the printer.
• Learn how to find your ne
twork security settings. 
Click here to go online for more information.
• Learn about the Network Diagnostic Ut
ility and other troubleshooting tips. 
Click here to go online for more information.
• Learn how to change from a US
B to wireless connection. 
Click here to go online for more information.
• Learn how to work with your firewall a
nd antivirus programs during printer setup. 
Click here to go online for more
information.
Advanced printer management tools (for networked printers)
When the printer is connected to a network, you can use the em bedded Web server to view status information, change settings,
and manage the printer from your computer.
NOTE: To view or change some set tings, you might need a password.
You can open and use the embedded Web se rver without being connected to the Internet. However, some features are not
available.
•To open the embedded Web server
•
About cookies
Advanced printer management to ols (for networked printers) 33 
						

							
To open the embedded Web server
NOTE:The printer must be on a network and mu st have an IP address. The IP address for the printer can be found by
pressing the  Wireless button or by printing a network configuration page.
In a supported Web browser on your computer, type the IP ad dress or hostname that has been assigned to the printer.
For example, if the IP ad dress is 192.168.0.12, type  the following address into a Web brows er such as Internet Explorer: http://
192.168.0.12.
About cookies
The embedded Web server (EWS) pl aces very small text files (cookies) on your hard drive when  you are browsing. These files
let the EWS recognize your computer the next  time you visit. For example, if you have configured the EWS language, a cookie
helps remember which language you have sele cted so that the next time you access the EWS, the pages are displayed in that
language. Though some cookies are cleared at the end of each se ssion (such as the cookie that stores the selected language),
others (such as the cookie that stores cust omer-specific preferences) are stored on th e computer until you clear them manually.
You can configure your browser to accept all  cookies, or you can configure it to alert you every time a cookie is offered, whic h
allows you to decide which  cookies to accept or refuse. You can also use your browser to remove unwanted cookies.
NOTE:Depending on your printer, if you disable cookies, you  also disable one or more of the following features:
•Starting where you left the application (esp
ecially useful when using setup wizards)
• Remembering the EWS browser language setting
• Personalizing the 
EWS Home page
For information about how to cha nge your privacy and cookie settings and how to view or delete cookies, see the documentation
available with your Web browser.
Chapter 8
34 Connectivity 
						

							
9 Solve a problem
This section contains the following topics:
•
Improve print quality
•
Clear a paper jam
•
Unable to print
•
Networking
•
HP support
Improve print quality
1. Make sure you are using 
genuine HP cartridges.
2. Check the print properties to make s ure you have selected the appropriate pa per type and print quality from the Media
drop-down list. In the Printer Software, click  Printer Actions and then click Set Preferences  to access the print properties.
3. Check the estimated ink leve
ls to determine if the cartridges are  low on ink. For more information, see 
Check the estimated
ink levels. If the print cartridges are low  on ink consider replacing them.
4. Align the cartridges
To align the cartridges from the Printer Software
NOTE:
Aligning the cartridges ensures hi gh-quality output. The HP All-in-One  prompts you to align the cartridges
every time you install a new cartridge. If yo u remove and reinstall the same print cartridge, the HP All-in-One will not
prompt you to align the print car tridges. The HP All-in-One remembers the alignmen t values for that print cartridge,
so you do not need to realign the print cartridges.
a . Load letter or A4 unused plain wh
ite paper into the input tray.
b . In the Printer Software, click  Printer Actions and then click Maintenance Tasks  to access the Printer Toolbox .
c .The  Printer Toolbox  appears.
d .Click  Align Ink Cartridges  on the Device Services  tab. The product prints an alignment sheet.
e . Load the cartridge alignment sheet print si
de down on the right front corner of the glass.
f . Follow the instructions on the on the printer display to alig
n the cartridges. Recycle or discard the cartridge alignment
sheet.
5. Print a diagnostics page if th
e cartridges are not low on ink.
To print a diagnostics page
a . Load letter or A4 unused plain wh
ite paper into the input tray.
b . Click the HP All-in-One desktop ic
on to open the Printer Software.
NOTE:You can also access the Pr inter Software by clicking  Start > Programs > HP > HP Deskjet 3050A J611
series > HP Deskjet 3050A J611 series
c . In the Printer Software, click  Printer Actions and then click Maintenance Tasks  to access the Printer Toolbox .
d .Click  Print Diagnostic Information  on the Device Reports  tab to print a dia gnostics page. Review  the blue, magenta,
yellow, and black boxes on the  diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in
portions of the boxes, then automa tically clean the cartridges.
Solve a problem 35 
						

							
6.Clean the print cartridges automa
tically, if the diagnostic page shows steaks or missing  portions of the color and black
boxes.
To clean the cartridges automatically
a . Load letter or A4 unused plain white paper into the input tray.
b . In the Printer Software, click  Printer Actions and then click Maintenance Tasks  to access the Printer Toolbox .
c .Click  Clean Ink Cartridges  on the Device Services  tab. Follow the onscreen instructions.
If the above solutions do not resolve the problem, 
click here for more  online troubleshooting .
Clear a paper jam
Clear a paper jam.
To clear a paper jam
1.Press the cancel button to try to clear th
e jam automatically. If this does not work, the paper jam  will need to be cleared
manually.
2. Locate the paper jam
Input tray
•
If the paper jam is located near 
the back input tray, pull the paper gently out of the input tray.
Chapter 9
36 Solve a problem 
						

							
Output tray
•If the paper jam is located near the front output tr
ay, pull the paper gently out of the output tray.
•You may need to open the carriage door and slide the 
print carriage to the right to access the paper jam.
Inside of printer
•If the paper jam is located inside the 
printer, open the cleanout door located on  the bottom of the printer. Press tabs on
both sides of the cleanout door.
• Remove jammed paper.
•Close the cleanout 
door. Gently push the door towards the print er until both latches snap into place.
3.Press the OK selection button on the cont
rol panel to continue the current job.
Clear a paper jam 37 
						

							
If the above solutions do not resolve the problem, click here for more online troubleshooting .
Prevent paper jams
• Do not overfill the input tray.
• Remove printed papers from 
the output tray frequently.
• Ensure that paper loaded in the input tray 
lays flat and the edges are not bent or torn.
• Do not combine different paper types and pa
per sizes in the input tray; the entire stack of paper in the input tray must be
the same size and type.
• Adjust the paper-width guide in the input
 tray to fit snugly against all paper. Make sure th e paper-width guide does not
bend the paper in the input tray.
• Do not force paper too far forward in the input tray.
If the above solutions do not resolve the problem, 
click here for more  online troubleshooting .
Unable to print
If youre having trouble printing, you can dow nload the HP Printing Diagnostic Utility, which can troubleshoot this issue for
you automatically. To get the  utility, click the appropriate link:
NOTE:The HP Printing Diagnostic Utility may  not be available in all languages.
Take me to the HP Printing Diagnostic Utility download page (32-bit Windows).
Take me to the HP Printing Diagnostic  Utility download page (64-bit Windows).
Resolve print issues
NOTE: Make sure that the printer is turned on  and that there is paper in the tray. If you are still unable to print, try the
following in order:
1. Check for error messages and resolve.
2. If your computer is connected to the print
er with a USB cable, disconnect and reconnect the USB cable. If your computer
is connected to the printer with a wireless c onnection, confirm that the connection is working.
3. Verify that the product is not paused or offline.
To verify that the product is not paused or offline
a
. Depending upon your operating syst
em, do one of the following:
• Windows 7 : From the Windows  Start menu, click  Devices and Printers .
• Windows Vista : From the Windows  Start menu, click  Control Panel , and then click  Printers.
• Windows XP : From the Windows  Start menu, click  Control Panel , and then click  Printers and Faxes .
b . Either double-click the icon for your product or  right-click the icon for your product and select  See what’s printing
to open the print queue.
c .On the  Printer menu, make sure there are no check marks next to  Pause Printing or Use Printer Offline .
d . If you made any changes, try to print again.
4. Verify that the product is se
t as the default printer.
To verify that the product is set as the default printer
a . Depending upon your operating syst
em, do one of the following:
• Windows 7 : From the Windows  Start menu, click  Devices and Printers .
• Windows Vista : From the Windows  Start menu, click  Control Panel , and then click  Printers.
• Windows XP : From the Windows  Start menu, click  Control Panel , and then click  Printers and Faxes .
b . Make sure the correct product is
 set as the default printer.
The default printer has a check mark in  a black or green circle next to it.
c . If the wrong product is set as the default pri nter, right-click the correct product and select 
Set as Default Printer .
d . Try using your product again.
Chapter 9
38 Solve a problem