HP Designjet Z3200 24 in User Manual

							1 Introduction
●Safety precautions
●
HP Start-Up Kit
●
Your printers documentation
●
Using this guide
●
The printers main features
●
The printers main components
●
The front panel
●
Printer software
●
The printers internal prints
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							Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
●Use the power supply voltage specified on the nameplate. Avoid overloading the printers electrical
outlet with multiple devices.
●Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock,
fireand susceptibility to electromagnetic interference.
●Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
for service, see 
Contact HP Support on page 154.
●Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the power
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
●Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
the printer. Doing so may cause fire, electric shock or other serious hazards.
●Power off the printer and unplug the power cable from the power outlet in any of the following cases:
◦When placing your hands inside the printer
◦If there is smoke or an unusual smell coming from the printer
◦If the printer is making an unusual noise not heard during normal operation
◦A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
parts of the printer
◦During a thunderstorm
◦During a power failure
HP Start-Up Kit
The HP Start-Up Kit is the CD that comes with your printer; it contains the printers software.
Your printers documentation
You can read about how to use your printer in Using your printer and the Quick reference guide. The
most complete source of information is Using your printer, which is available from 
http://www.hp.com/
go/z3200/manuals/. The Quick reference guide contains the most commonly-needed information, and
is provided as a printed manual with your printer.
Using this guide
Using your printer is organized into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
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							Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
●
Installing the software on page 9
●
Personalizing the printer on page 17
●
Paper handling on page 22
●
Printing on page 42
●
Color management on page 53
●
Retrieving printer usage information on page 78
●
Handling ink cartridges and printheads on page 81
●
Maintaining the printer on page 92
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
●
Troubleshooting paper issues on page 111
●
Troubleshooting print-quality issues on page 120
●
Troubleshooting ink cartridge and printhead issues on page 137
●
Troubleshooting general printer issues on page 145
●
Front-panel error messages on page 150
Support, accessories and specifications
These chapters contain reference information, including HP customer care, the specifications of the
printer and the part numbers of paper types, ink supplies and accessories.
Glossary
This chapter contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING!Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION:Failure to follow the guidelines marked with this symbol could result in minor personal injury
or damage to the product.
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							The printers main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12
m) wide. Some major features of the printer are shown below:
●Print resolution of up to 2400 × 1200 optimized dpi, from a 600 × 600 dpi input, using the Best
print-quality option, the Maximum Detail option and photo paper
●The HP Printer Utility, see 
Access the HP Printer Utility on page 19, provides an easy-to-use
interface including:
◦A single point for color control
◦Import, creation and management of paper presets
◦Calibration of printer and display
◦Access to the online HP Printing Knowledge Center
●Accurate and consistent color reproduction with automatic color calibration and profiling
●Twelve-ink system providing a wide color range on matte fine art papers and glossy photo papers
for photographic and graphic arts prints and complete coverage of ISO and SWOP gamuts for color
accuracy in pre-press applications
●Embedded Spectrophotometer for consistent and accurate color, even with paper and environment
changes, and easy creation of paper presets, see 
HP Embedded Spectrophotometer
on page 58
●Ink and paper usage information available from the Web from the Embedded Web Server, see
Access the Embedded Web Server on page 19
●Paper flexibility and automatic easy load, see 
Paper handling on page 22, with information and
paper presets accessible from the front panel and from the HP Printer Utility
The printers main components
The following front and rear views of the printer illustrate the main components.
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							Front view
1.Ink cartridge
2.Ink cartridge slots
3.Blue lever
4.Transparent window
5.Front panel
6.Printhead carriage
7.Printhead
8.Output tray
9.Paper alignment lines
10.Basket
Rear view
1.Spindle
2.Spindle holders
3.Quick Reference Guide holder
4.Sockets for communication cables and optional accessories
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							5.Hard power switch
6.Power cord plug in
7.Paper feeder
The front panel
Your printers front panel is located on the front of the printer, in the center. It has the following important
functions:
●Assists you in troubleshooting issues
●Is used to perform certain procedures, such as cutting and unloading paper
●Displays helpful animations to guide you through procedures
●Displays up-to-date information about the status of the printer, such as the ink cartridges, the
printheads, the paper and the print jobs
●Displays warning and error messages, when appropriate, along with audio alerts to call attention
to a warning or message
●Can be used to change the values of printer settings and thus change the operation of the printer.
However, settings in the front panel are overridden by settings in the printer drivers, see 
Installing
the software on page 9.
The front panel has the following components:
1.Direct access keys:
●First key: View ink levels, see 
Check ink cartridge status on page 82
●Second key: View loaded paper, see 
View information about the paper on page 34
●Third key: Unload paper, see 
Unload a roll on page 29 and Unload a single sheet
on page 33
●Fourth key: Form feed and cut, see 
Feed and cut the paper on page 40
2.Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3.OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
4.Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5.Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
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							6.Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7.Cancel key - To abort a procedure or interaction.
8.Power key - To turn the printer off or on, it also has a light to indicate the printers status. If the
power key light is off the device is off. If the power key light is blinking green, the device is starting
up. If the power key light is green on, the device is on. If the power key light is amber on, the device
is in standby. If the power key light is blinking amber, the device needs attention.
9.LED light - Indicates the printers status. If the LED light is solid green, the device is ready. If it is
flashing green, the device is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10.Front-panel display - Displays error, warnings and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
●The PCL3 raster printer driver
●The HP Printer Utility, see 
Access the HP Printer Utility on page 19, allows you to:
◦Manage the printer including color with the HP Color Center
◦View the status of the ink cartridges, the printheads and the paper
◦View job accounting information, see 
Retrieving printer usage information on page 78
◦Update the printers firmware, see 
Update the firmware on page 98
◦Access the HP Knowledge Center
◦Change various printer settings (in the Settings tab)
◦Perform calibrations and troubleshooting
●The Embedded Web Server runs in the printer and enables you to use a Web browser on any
computer to check ink levels and printer status, see 
Access the Embedded Web Server
on page 19
The printers internal prints
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
Before requesting any internal print, make sure that paper is loaded (roll or sheet) and that the front
panel displays the Ready message. The loaded paper should be at least A3 landscape (16.53 in or 42
cm wide); otherwise the print may be clipped.
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							To print any internal print, select the Internal Prints menu icon , then select the internal print you
want. The following internal prints are available.
●Menu map: shows details of all the front-panel display menus
●Configuration: shows all the current front-panel display settings
●Usage report: shows estimates of the total number of prints, number of prints by paper type, number
of prints by print-quality option and total amount of ink used per color (the accuracy of these
estimates is not guaranteed)
●Service information: provides information needed by service engineers
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							2 Installing the software
●Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
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							Choose which connection method to use
The following methods can be used to connect your printer.
Connection typeSpeedCable lengthOther factors
Fast EthernetFast; varies according to
network trafficLong (100 m=328 ft)Requires extra equipment (switches)
Jetdirect print server
(optional accessory)Moderate; varies
according to network
trafficLong (100 m=328 ft)Requires extra equipment (switches)
Provides additional features
See 
http://www.hp.com/go/jetdirect/ for
more details
USB 2.0 Very fast Short (5 m=16 ft)
NOTE:The speed of any network connection depends on all components used in the network, which
can include network interface cards, hubs, routers, switches and cables. If any one of these components
cannot operate at high speed, you will have a low-speed connection. The speed of your network
connection can also be affected by the total amount of traffic from other devices on the network.
Connect to a network (Windows)
Before you begin, check your equipment:
●The printer should be set up and on.
●The Ethernet hub or router should be on and functioning correctly.
●All computers on the network should be on and connected to the network.
●The printer should be connected to the network.
Now you can proceed to install the printer software and connect your printer:
1.Make a note of the IP address from the status screen on the printers front panel (192.168.1.1 in
this example):
2.Insert the HP Start-Up Kit CD into your computer. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3.Click Express Network Install. The printer driver and the HP Printer Utility will be installed.
4.Follow the instructions on your screen to set up the printer.
The configuration program looks for printers connected to your network. When the search is
complete, a list of printers appears. Identify your printer by its IP address and select it from the list.
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Software installation