HP DesignJet Z3100 44 User Manual

●For heavyweight coated papers (
Heavyweight Coated Paper.
●For cockle-free very thick coated papers (> 200 g/ m2), select paper type Bond and Coated >
Super Heavyweight Coated Paper.
CAUTION:Only use this option if you are sure your paper does not wrinkle when printed.
Photographic paper
For photographic paper, select paper type Photo Paper > Photo Matte Paper. If the print lacks
gamut, select paper type Fine Art Material > Fine Art Paper.
Fine art paper
●For canvases, select paper type Fine Art...

The paper has jammed
When a paper jam occurs, you normally see the Possible paper jam message in the front-panel
display.
1.Power off the printer at the front panel and also switch it off at the rear.
2.Open the window.
3.Try to move the printhead carriage out of the way.
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4.Lift the blue lever as far up as it goes.
5.Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
6.Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see
the paper, return to the front of the printer and remove it from the output tray.
CAUTION:Do not move the paper sideways, as it could damage the printer.
7.Carefully remove all small pieces of paper.
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Paper issues
 

8.Lower the blue lever.
9.Close transparent window.
10.Switch on the printer.
11.Reload the roll, or load a new sheet. See Load a roll into the printer on page 29 or Load a single
sheet on page 34.
NOTE:If you find that there is still some paper causing an obstruction within the printer, restart
the procedure and carefully remove all pieces of paper.
Prints do not fall nicely into the basket
●Ensure the basket is correctly installed.
●Ensure the basket is open.
●Ensure the basket not full.
●Paper often...

The sheet stays in the printer when the print has been
completed
The printer holds the paper to allow the print to dry after printing, see Change the drying time
on page 41. If the paper is only partially ejected after the drying time, gently pull the sheet out of the
printer. If the automatic cutter is disabled, use the Form feed and cut key on the front panel, see 
Feed and
cut the paper on page 42.
The paper is cut when the print has been completed
By default the printer cuts the paper after the...

Recalibrate the paper advance
Accurate paper advance is important to image quality because it is part of controlling the proper
placement of dots on the paper. If the paper is not advanced the proper distance between printhead
passes, light or dark bands appear in the print and image grain may increase.
The printer is calibrated to advance correctly with all the papers appearing in the front panel. When you
select the type of loaded paper, the printer adjusts the rate at which to advance the paper while...

5.Press the OK key on the front panel, to save the value.
6.Wait until the front panel displays the status screen and re-print your print.
Return to default calibration
Returning to the default calibration sets all the corrections made by the paper advance calibration to zero.
To return to the default paper advance calibration value, you must reset the calibration.
1.Press the Menu key to return to the main menu and select the Image Quality Maintenance menu icon
, then Paper advance calibration > Reset...

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13
Troubleshooting print-quality issues
●General advice
●
Print quality troubleshooting wizard
●
Horizontal lines across the image (banding)
●
Lines are too thick, too thin, or missing
●
Lines appear stepped or jagged
●
Lines print double or in the wrong colors
●
Lines are discontinuous
●
Lines are blurred
●
The whole image is blurry or grainy
●
The paper is not flat
●
The print is scuffed or scratched
●
Ink marks on the paper
●
Black ink comes off when you touch the print
●
Edges of objects are stepped...

General advice
When you have any print-quality problem:
●To achieve the best performance from your printer, use only genuine manufacturers supplies and
accessories, whose reliability and performance have been thoroughly tested to give trouble-free
performance and best-quality prints. For details of recommended papers, see 
Order paper
on page 141.
●Make sure that the paper type selected in the front panel is the same as the paper type loaded into
the printer. To check this, use the View loaded paper key...