HP DesignJet Z2100 GP 24 User Manual

●Edit your color profiles visually for maximum control
●Perform all operations easily using a step-by-step software interface—no extra manuals needed
The HP Advanced Profiling Solution is fully supported by HP, so you do not need to deal with various
support organizations from different companies.
Key features
The HP Advanced Profiling Solution lets you take control of your colors:
●Calibrate and profile all of your monitors—LCD, CRT, and laptop
●Automated RGB profiling via HP software drivers to ensure...

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Accessories
 

11 Troubleshooting paper issues
●The paper cannot be loaded successfully
●
The paper has jammed
●
Prints do not fall nicely into the basket
●
The sheet stays in the printer when the print has been completed
●
The paper is cut when the print has been completed
●
The cutter does not cut well
●
The roll is loose on the spindle
●
A strip stays on the output tray and generates jams
●
Recalibrate the paper advance
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The paper cannot be loaded successfully
●Ensure no paper is loaded.
●Ensure the paper is far enough inside the printer, you should feel the printer grab the paper.
●Do not attempt to straighten the paper during the aligning process, unless instructed to do so by
the front-panel display. The printer automatically attempts to straighten the paper.
●The paper may be crumpled, or warped, or may have irregular edges.
Unsuccessful roll load
●If the paper does not load, the leading edge of the paper may not be...

If the sheet is not caught by the printer, the front-panel display asks to push paper further into the printer,
and tries to feed the paper again.
If the sheet is caught by the printer but is not inserted straight, the front panel displays the following
instructions.
1.When prompted by the front-panel display, lift the blue lever on the left.
2.Adjust the sheet to align with the front and right side blue lines.
3.Once the sheet is aligned, press OK on the front panel.
4.When prompted by the front-panel...

The paper has jammed
When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display.
1.Power off the printer at the front panel and also switch it off at the rear.
2.Open the window.
3.Try to move the printhead carriage out of the way.
4.Lift the blue lever as far up as it will go.
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5.Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
6.Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see
the paper, return to the front of the printer and remove it from the output tray.
WARNING!Do not move the paper sideways, as it could damage the printer.
7.Carefully remove all small pieces of paper.
8.Lower the blue lever.
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9.Close transparent window.
10.Switch on the printer.
11.Reload the roll, or load a new sheet. See Load a roll into the printer or Load a single sheet in Using
your printer.
NOTEIf you find that there is still some paper causing an obstruction within the printer, restart
the procedure and carefully remove all pieces of paper.
Prints do not fall nicely into the basket
●Ensure the basket is correctly installed.
●Ensure the basket is open.
●Ensure the basket not full.
●Paper often tends to curl near the end...

The cutter does not cut well
By default the printer is set to automatically cut the paper after the drying time has been completed.
However, there are some papers that cannot be cut, such as canvas or very thick paper, even when
the Form feed and cut key is pressed.
If the cutter is turned on but not cutting correctly, check that the cutter rail is clean and clear of any
obstacles.
If the cutter is turned off, or the paper selected is canvas, the Form feed and cut key only advances the
paper. Use this...

You can check the paper advance calibration status of the currently loaded paper at any time by pressing
the View loaded paper key on the front panel. The status may be one of the following.
●DEFAULT: This status appears when loading an HP paper. HP papers in the Front Panel have
been optimized by default and unless you experience image quality problems in your printed image
such as banding or graininess it is not recommended to recalibrate the paper advance.
●RECOMMENDED: This status appears when a new...