HP DesignJet Z2100 44 User Manual
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HP Designjet Z2100 Photo Printer Series Using your printer
HP Designjet Z2100 Photo printer series Using your printer
Legal notices © 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.Trademarks Adobe®, Acrobat®, Adobe Photoshop®, and Adobe® PostScript® 3™ are trademarks of Adobe Systems Incorporated. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Energy Star® is a U.S. registered mark of the United States Environmental Protection Agency. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. PANTONE® is Pantone, Inc.s check- standard trademark for color.
Table of contents 1 Introduction Safety precautions ................................................................................................................................ 2 HP Start-Up Kit ..................................................................................................................................... 2 Using this guide .................................................................................................................................... 2 Introduction .......................................................................................................................... 2 Use and maintenance .......................................................................................................... 3 Troubleshooting ................................................................................................................... 3 Support, accessories, and specifications ............................................................................. 3 Glossary ............................................................................................................................... 3 Index .................................................................................................................................... 3 Warnings and Cautions ....................................................................................................... 3 The printers main features ................................................................................................................... 4 The printers main components ............................................................................................................ 4 Front view ............................................................................................................................ 5 Rear view ............................................................................................................................. 5 The front panel ..................................................................................................................................... 6 Printer software .................................................................................................................................... 7 The printers internal prints ................................................................................................................... 7 2 Installing the software Choose which connection method to use ........................................................................................... 10 Connect to a network (Windows) ....................................................................................................... 10 Connect directly to a computer (Windows) ......................................................................................... 11 Printer sharing considerations ........................................................................................... 12 Uninstall the printer software (Windows) ............................................................................................ 12 Connect to a network (Mac OS) ......................................................................................................... 12 Bonjour/Rendezvous connection ....................................................................................... 12 TCP/IP connection ............................................................................................................. 14 Connect directly to a computer (Mac OS) .......................................................................................... 15 Sharing the printer ............................................................................................................. 16 Uninstall the printer software (Mac OS) ............................................................................................. 16 3 Personalizing the printer Turn printer on and off ........................................................................................................................ 18 Change the language of the front-panel display ................................................................................. 19 Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) .......................................... 19 Access the Embedded Web Server ................................................................................................... 19 Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ................ 20 Change the language of the Embedded Web Server ......................................................................... 20 Change the sleep mode setting .......................................................................................................... 20 Turn the buzzer on and off ................................................................................................................. 21 Change the front-panel display contrast ............................................................................................. 21 ENWWiii
Change the units of measurement ..................................................................................................... 21 Configure network settings ................................................................................................................. 21 Change the graphic language setting ................................................................................................. 22 4 Paper handling General advice ................................................................................................................................... 24 Choose which spindle to use .............................................................................................................. 24 Load a roll onto the spindle ................................................................................................................ 25 Load a roll into the printer ................................................................................................................... 27 Easy loading procedure ..................................................................................................... 27 Paper menu procedure ...................................................................................................... 29 Unload a roll ....................................................................................................................................... 30 Unload paper key procedure with paper on the roll ........................................................... 31 Paper menu procedure with paper on the roll .................................................................... 31 Roll out of paper procedure ............................................................................................... 31 Load a single sheet ............................................................................................................................ 31 Easy loading procedure ..................................................................................................... 32 Paper menu procedure ...................................................................................................... 33 Unload a single sheet ......................................................................................................................... 35 Unload paper key procedure ............................................................................................. 35 Paper menu procedure ...................................................................................................... 35 View information about the paper ....................................................................................................... 36 Paper profiles ..................................................................................................................................... 36 Add a custom paper type ................................................................................................................... 37 Maintain paper .................................................................................................................................... 38 Change the drying time ...................................................................................................................... 38 Turn the automatic cutter on and off .................................................................................................. 38 Feed and cut the paper ...................................................................................................................... 39 5 Printing Select print quality .............................................................................................................................. 42 Select paper size ................................................................................................................................ 42 Select margins options ....................................................................................................................... 43 Print with shortcuts ............................................................................................................................. 43 Rescale a print ................................................................................................................................... 44 Change the treatment of overlapping lines ......................................................................................... 45 Preview a print .................................................................................................................................... 45 Print a draft ......................................................................................................................................... 47 High-quality printing ............................................................................................................................ 48 If you have a high-resolution image ................................................................................... 48 If you have printhead problems ......................................................................................... 48 Print in gray shades ............................................................................................................................ 49 Print with no margins .......................................................................................................................... 49 Reprint an old job ............................................................................................................................... 49 Use paper economically ..................................................................................................................... 50 Use ink economically .......................................................................................................................... 50 6 Color management What is color? ..................................................................................................................................... 52 The problem: color in the computer world .......................................................................................... 52 The solution: color management ........................................................................................................ 54 Color and your printer ......................................................................................................................... 56 HP Embedded Spectrophotometer .................................................................................... 56 ivENWW
A summary of the color management process ................................................................................... 57 Color calibration ................................................................................................................................. 58 Color profiling ..................................................................................................................................... 59 Create your own profile ...................................................................................................... 59 Use a third-party profile ..................................................................................................... 61 Profile your monitor ............................................................................................................ 61 Advanced profiling ............................................................................................................. 61 Color management options ................................................................................................................ 61 Color emulation modes ...................................................................................................................... 62 Color adjustment options .................................................................................................................... 62 Printing in color .................................................................................................................. 63 Printing in grayscale .......................................................................................................... 63 Color management scenarios ............................................................................................................ 64 Print a color photo for an exhibition (Photoshop, Mac OS) ................................................ 64 Print a black-and-white photo for an exhibition (Photoshop, Mac OS) .............................. 67 Print a digital album (Aperture, Mac OS) ........................................................................... 71 Proof a press using the EFI RIP ........................................................................................ 74 7 Retrieving printer usage information Get printer accounting information ..................................................................................................... 78 Check printer usage statistics ............................................................................................................ 78 Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) .................................................................................................................................... 78 Printer statistics with the Embedded Web Server .............................................................. 78 Check ink and paper usage for a job .................................................................................................. 78 Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) .................................................................................................................................... 79 Printer statistics with the Embedded Web Server .............................................................. 79 8 Handling ink cartridges and printheads About the ink cartridges ...................................................................................................................... 82 Check the ink cartridges status .......................................................................................................... 82 Ink menu procedure ........................................................................................................... 82 HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures ................... 82 Remove an ink cartridge .................................................................................................................... 83 Insert an ink cartridge ......................................................................................................................... 84 About the printheads .......................................................................................................................... 85 Check the printhead status ................................................................................................................. 85 Remove a printhead ........................................................................................................................... 86 Insert a printhead ............................................................................................................................... 88 9 Maintaining the printer Check printer status ........................................................................................................................... 94 Clean the exterior of the printer .......................................................................................................... 94 Replace the cutter .............................................................................................................................. 94 Maintain the ink cartridges ................................................................................................................. 99 Move or store the printer .................................................................................................................... 99 Update the firmware ......................................................................................................................... 100 Update the software ......................................................................................................................... 100 Printer maintenance kits ................................................................................................................... 101 10 Accessories How to order supplies and accessories ............................................................................................ 104 ENWW v
Order ink supplies ............................................................................................................ 104 Order paper ..................................................................................................................... 104 If you are printing on satin photo paper ........................................................... 108 Non-recommended paper types ...................................................................... 109 Order accessories ............................................................................................................ 109 Introduction to the accessories ......................................................................................................... 109 Stand ............................................................................................................................... 109 HP-GL/2 upgrade ............................................................................................................. 109 EFI Designer Edition RIP ................................................................................................. 110 HP Advanced Profiling Solution ....................................................................................... 110 Key features .................................................................................................... 111 HP Photosmart Pro print plug-in for Adobe Photoshop ................................................... 111 11 Troubleshooting paper issues The paper cannot be loaded successfully ........................................................................................ 1 1 4 Unsuccessful roll load ...................................................................................................... 114 Unsuccessful sheet load .................................................................................................. 114 Paper loading error messages ......................................................................................... 115 The paper has jammed .................................................................................................................... 116 Prints do not fall nicely into the basket ............................................................................................. 118 The sheet stays in the printer when the print has been completed .................................................. 118 The paper is cut when the print has been completed ....................................................................... 118 The cutter does not cut well ............................................................................................................. 119 The roll is loose on the spindle ......................................................................................................... 119 A strip stays on the output tray and generates jams ........................................................................ 119 Recalibrate the paper advance ........................................................................................................ 119 Recalibrating the paper advance procedure .................................................................... 120 Return to default calibration ............................................................................................. 121 12 Troubleshooting print-quality issues General advice ................................................................................................................................. 124 Print quality troubleshooting wizard .................................................................................................. 124 Horizontal lines across the image (banding) .................................................................................... 125 Lines are too thick, too thin, or missing ............................................................................................ 126 Lines appear stepped or jagged ....................................................................................................... 126 Lines print double or in the wrong colors .......................................................................................... 127 Lines are discontinuous .................................................................................................................... 128 Lines are blurred .............................................................................................................................. 128 The whole image is blurry or grainy ................................................................................................. 129 The paper is not flat .......................................................................................................................... 129 The print is scuffed or scratched ...................................................................................................... 130 Ink marks on the paper ..................................................................................................................... 130 Horizontal smears on the front of coated paper ............................................................... 130 Ink marks on the back of the paper ................................................................................. 131 Edges of objects are stepped or not sharp ....................................................................................... 131 Edges of objects are darker than expected ...................................................................................... 1 3 2 Bronzing ........................................................................................................................................... 132 Black and white prints do not look neutral ........................................................................................ 132 Horizontal lines at the end of a cut sheet print ................................................................................. 132 Vertical lines of different colors ........................................................................................................ 132 White spots on the print .................................................................................................................... 133 Colors are inaccurate ....................................................................................................................... 133 Color accuracy using EPS or PDF images in page layout applications ........................... 133 viENWW
The image is incomplete (clipped at the bottom) .............................................................................. 134 The image is clipped ........................................................................................................................ 134 Some objects are missing from the printed image ........................................................................... 135 A PDF file is clipped or objects are missing ..................................................................................... 135 The Image Diagnostics Print ............................................................................................................ 135 Corrective action .............................................................................................................. 137 If you still have a problem ................................................................................................................. 137 13 Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge .......................................................................................................... 140 Ink cartridge status messages .......................................................................................................... 140 Cannot insert a printhead ................................................................................................................. 140 The front-panel display recommends reseating or replacing a printhead ........................................ 141 Clean the printheads ........................................................................................................................ 141 Clean the printhead drop detector .................................................................................................... 142 Align the printheads .......................................................................................................................... 144 Reinsert printheads procedure ........................................................................................ 145 Image Quality Maintenance menu procedure .................................................................. 145 Scanning errors during alignment .................................................................................... 146 Printhead status messages .............................................................................................................. 146 14 Troubleshooting general printer issues The printer does not print ................................................................................................................. 148 The printer seems slow .................................................................................................................... 148 Communication failures between computer and printer ................................................................... 148 Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ............................ 149 Cannot access the Embedded Web Server ..................................................................................... 149 Automatic file system check ............................................................................................................. 150 An AutoCAD 2000 memory allocation error ..................................................................................... 150 No output when printing from Microsoft Visio 2003 .......................................................................... 151 Unavailable driver features when printing from QuarkXPress ......................................................... 151 Printer alerts ..................................................................................................................................... 151 15 Front-panel error messages 16 HP Customer Care Introduction ....................................................................................................................................... 158 HP Professional Graphics Services ................................................................................................. 158 Knowledge Center ........................................................................................................... 158 HP Start-Up Kit ................................................................................................................ 158 HP Care Packs and Warranty Extensions ....................................................................... 158 HP Installation .................................................................................................................. 159 HP Instant Support ........................................................................................................................... 159 HP Proactive Support ....................................................................................................................... 159 Contact HP Support ......................................................................................................................... 160 Telephone numbers ......................................................................................................... 160 17 Printer specifications Functional specifications .................................................................................................................. 164 Physical specifications ..................................................................................................................... 165 Memory specifications ...................................................................................................................... 165 Power specifications ......................................................................................................................... 165 ENWWvii
Ecological specifications .................................................................................................................. 165 Environmental specifications ............................................................................................................ 166 Acoustic specifications ..................................................................................................................... 166 Glossary ........................................................................................................................................................... 167 Index ................................................................................................................................................................. 169 viiiENWW