HP DesignJet Z2100 24 User Manual

8 Handling ink cartridges and printheads
●About the ink cartridges
●
Check the ink cartridges status
●
Remove an ink cartridge
●
Insert an ink cartridge
●
About the printheads
●
Check the printhead status
●
Remove a printhead
●
Insert a printhead
ENWW81
Handling ink cartridges
and printheads
 

About the ink cartridges
Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper.
The 24 inch printers come with twelve 69 ml introductory cartridges. The 44 inch printers come with
twelve 130 ml cartridges. You can purchase 130 ml ink cartridges for both printers, see 
Accessories
on page 103.
CAUTIONObserve precautions when handling ink cartridges because they are ESD-sensitive
devices (see the 
Glossary on page 167). Avoid touching pins, leads, and...

Remove an ink cartridge
There are three occasions when you need to remove an ink cartridge.
●The ink level in the cartridge is very low and you want to replace it with a full cartridge for unattended
printing (you can use up the remaining ink in the first cartridge at a more convenient time).
●The ink cartridge is empty or faulty, and you must replace it to continue printing.
●The ink cartridge has expired.
CAUTIONDo not try to remove an ink cartridge while printing.
CAUTIONRemove an ink cartridge only...

4.Pull the cartridge straight up.
NOTEAvoid touching the end of the cartridge that is inserted into the printer, as there may
be ink on the connection.
NOTEAvoid storing partially used ink cartridges.
5.The front-panel display identifies the missing ink cartridge.
Insert an ink cartridge
1.Before removing the cartridge from its wrapping, shake it vigorously.
2.Unwrap the new ink cartridge, find the label identifying the ink color. Check that the letter or letters
(in these illustrations, M for magenta)...

4.Push the cartridge into the slot until it snaps into position. You should hear a beep and see
confirmation that the cartridge has been inserted.
If you have difficulty, see Cannot insert an ink cartridge on page 140.
5.When all cartridges have been inserted, close the cover.
6.The front-panel display confirms that all cartridges have been correctly inserted, press the OK key
on the front panel.
About the printheads
The printhead are connected to the ink cartridges and jet ink onto the paper....

●Status, see Front-panel error messages on page 153
●Volume of ink it has used
●Warranty status
You can also get most of this information without leaving your computer by using HP Easy Printer Care
(Windows) or HP Printer Utility (Mac OS).
For an explanation of the printhead status messages, see 
Printhead status messages on page 146.
If the warranty status is See warranty note, this indicates that non-HP ink is being used. See the HP
Legal Information document provided with your printer for details of...

3.When the carriage has stopped moving, the front-panel display asks you to open the window.
4.Locate the carriage on the right side of the printer.
5.To Pull the handle up and toward you to release the wire loop.
6.Push the handle back to raise the lid.
7.This gives you access to the printheads.
ENWWRemove a printhead 87
Handling ink cartridges
and printheads
 

8.To remove a printhead, lift up the blue handle.
9.Using the blue handle, use steady force to disengage the printhead.
10.Pull the blue handle upward until the printhead is released from the carriage.
CAUTIONDo not pull abruptly because this can damage the printhead.
11.The front-panel display identifies the missing printhead.
Insert a printhead
1.If the printhead is new, shake the printhead vigorously before removing the protective caps.
88 Chapter 8   Handling ink cartridges and printheads ENWW...

2.Remove the orange protective caps by pulling them down.
3.Clean the bottom of the printhead by wiping it with the swab provided or with a cotton swab and
de-ionized or distilled water.
WARNING!Do not touch the electrical connections on the backside of the printhead.
4.The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check
that the colored label on the printhead matches the colored label of the carriage slot into which the
printhead is to be inserted....

5.Insert the new printhead into its correct slot in the carriage.
CAUTIONInsert the printhead slowly and vertically, straight down. It may be damaged if
you insert it too fast, or at an angle, or if you rotate it as you insert it.
6.Push down as indicated by the arrow shown below.
CAUTIONWhen installing the new printhead there may be some resistance, so you need
to press it down firmly but smoothly. You should hear a beep and see confirmation on the
front-panel display that the printhead has been...