HP DesignJet T770 User Manual

The printer seems slow
Here are some possible explanations.
●Did you set the print-quality to Best or Max Detail? Best-quality and maximum detail prints take
longer.
●Did you specify the correct paper type when loading the paper? Some paper types require more
time for printing; for example, photo and coated papers require more drying time between
passes. To find out the printers current paper type setting, see 
View information about the paper
on page 42.
●If your printer is connected by network, check...

Cannot access the HP Utility
If you have not done so already, please read Access the HP Utility on page 27.
1.
From the front panel, select the Connectivity menu icon 
.
2.Select Advanced > Web Services > HP Utility Software > Enable.
3.If you have a TCP/IP connection to your printer, press the Menu key to return to the main menu
and select the Connectivity menu icon 
 again.
4.Select the type of connection you are using.
5.Select View Information.
If you still cannot connect, switch the printer off and...

A file system check is taking place; it can take up to 40 minutes. Please wait until it finishes.
CAUTION:If you turn the printer off before the file system check has finished, the file system could
be seriously damaged, making the printers hard disk unusable. In any case, the file system check will
restart from the beginning whenever you turn the printer on again.
A file system check is scheduled every 90 days, in order to maintain the hard disks file system
integrity.
NOTE:When the printer is powered...

●Microsoft Office features or paper saving options
●Back to front printing
If you are using the HP-GL/2 and HP RTL driver, the following features are not available.
●Print Preview
●Back to front printing
To get the same results, use the equivalent features available in QuarkXPress.
Printer alerts
Your printer can communicate two types of alerts:
●Errors: Mainly alerting you to the fact that the printer is unable to print. However, in the driver,
errors can also alert you to conditions that could ruin the...

19 Front-panel error messages
Occasionally you may see one of the following messages appear on the front-panel display. If so,
please follow the advice in the Recommendation column.
If you see an error message that does not appear here, and you feel in doubt about the correct
response, contact HP Support. See 
Contact HP Support on page 182.
Table 19-1  Text messages
Message Recommendation
[Color] cartridge has expired Replace the cartridge. See 
Handling ink cartridges andprintheads on page 112.
[Color]...

Message Recommendation
PDL Error: Job clipped The image is too large for the paper or for the printer. Load
larger paper if possible, or reduce the image size.
PDL Error: memory full Restart the printer and try resending the job; if necessary,
reduce the complexity of the job.
PDL Error: out of paper Load more paper.
PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate
and resend it. Check your cable connections.
PDL Error: print mode error The paper type or print...

20 HP Customer Care
●Introduction
●
HP Professional Services
●
HP Instant Support
●
HP Proactive Support
●
Contact HP Support
ENWW179
HP Customer Care
 

Introduction
HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,
providing comprehensive, proven support expertise and new technologies to give you unique end-to-
end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair
and exchange services, phone and Web support, software updates and self-maintenance services.
To find out more about HP Customer Care, please visit us at:
http://www.hp.com/go/graphic-arts/
or call...

HP Care Packs and Warranty Extensions
HP Care Packs and Warranty Extensions allow you to extend your printers warranty beyond the
standard period.
They include remote support. On-site service is also provided if necessary, with two alternative
response-time options.
●Next business day
●Same business day, within four hours (may not be available in all countries)
For more information on HP Care Packs, please visit 
http://www.hp.com/go/printservices/.
HP Installation
The HP Installation service unpacks,...

server, and the frequency of diagnostic checks. You can also choose to run the diagnostic checks at
any time. To change these settings:
●In the HP Utility for Windows, select the Tools menu, then HP Proactive Support.
●In the HP Printer Monitor for Mac OS, select Preferences > Monitoring > HP Proactive
Support.
If Proactive Support finds any potential problem, it notifies you with an alert, which will explain the
problem and recommend a solution. In some cases, the solution may be applied automatically;...