HP DesignJet 8000s User Manual

Problem: the environment temperature is not within the operating temperature range for the printer.
Solution:  use the printer within its operating temperature range (15 °C to 30 °C).
The problem is an abnormal sound
If your printer makes an unusual sound, contact HP Support.
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9 The problem is print quality
This section explains how to solve print quality problems.
SymptomPossible causeCorrective measure
A blank sheet of media is printed or the
printed image is faded.The printer did not receive data.Check print data.
The environment conditions do not meet
the printer specifications.Use the printer in the specified
environmental conditions (temperature
and humidity). See Tell me about…
Specifications
Media settings are incorrect.Check the media settings. See How do
I… Manage...

SymptomPossible causeCorrective measure
Parts of a printed image are missing even
after printhead cleaning is performed
repeatedly.The nozzle is clogged.Wash the printheads. See How do I…Clean ink system
Poor print quality cannot be improved
even when the cleaning is performed.The cap or wiper blade is stained.Clean the cap and change the wiper
blade. See How do I maintain the printer
There is banding on new mediaThe printer requires calibration for the
new media.Adjust the printer settings for the new...

10 Tell me about… (basic knowledge topics)
This chapter provides necessary information to operate the printer. Familiarize yourself with the basics of
the printer before reading the rest of this Guide.
● Tell me about operating conditions
● Tell me about the power supply
● Tell me about front panel messages and printer state
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Tell me about operating conditions
This section describes the operating conditions for the printer.
Installation space
Make sure that there is sufficient space around the printer for the replacement of frequently used parts, for
printing output and for ventilation. In addition, leav e the maintenance space indicated below for service
repairs.
A. 1 m
B. 0.4 m
Environmental conditions
Operating temperature and humidity levels
The printer should be used within the temperature and humidity levels shown...

Places where the printer must not be installed
Do not install the printer in places that are:
● In direct sunlight.
● Subject to vibration.
● Excessively dusty.
● Subject to extreme changes in tem
perature or humidity conditions.
● Near an air conditioner or a heater.
● Places where the printer may get wet.
● Subject to direct air 
circulation from vents.
● Near a diazo copier that may generate ammonia gas.
● Poorly ventilated.
Tell me about the power supply
Power
The printer has a rear power switch (1)...

The HP Designjet High Speed Dryer
The optional HP Designjet High Speed Dryer (Q6667A) dries images as they are printed. See Tell me
about… Ordering accessories
Exhaust attachment
The exhaust attachment allows for the attachment of exhaust hoses to the printer.
Tell me about front panel messages and printer state
This section describes front pan el messages and menu operations.
Messages on the front panel
Initialization display
The printer is being initialized.
When the system starts normally,  both...

When the OK key is pressed in the online mode, th e printhead recovery menu is displayed.
Online state (print mode) display
The printer is printing.
Online state (print pause mode) display
The printer is paused.
Print stop and resume
ONLINE
The Online LED flashes
Press the OK key in the print pause mode to start the printhead cleaning.
Print cancel (end)
The Online LED flashes
CANCEL
Online state (print information mode) display
The amount of media used and the ink cartridge levels are displayed.
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SHIFT
SHIFT
Three-second intervals or SHIFT
Three-second intervals or SHIFT
Then the printer returns to online idle mode.
Offline (menu mode) display
Menus can be operated in offline mode.
SHIFT
SHIFT
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