HP DesignJet 510ps 1067 mm User Manual
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Paper advance calibration is recommended. Press ENTER to calibrate You are recommended to perform the Advance calibration routine, to ensure the optimum print quality. Press the Enter key to create the calibration pattern. See Advance calibration . Paper advance calibration is recommended. Load paper and select Paper advance calibration. Press ENTER to finish You are recommended to perform the Advance calibration routine, to ensure optimum print quality. Load a sheet or roll of paper and then select Advance calibration from the Paper menu. See Advance calibration . Paper loaded with too much skew Press ENTER to retry Press CANCEL to abort During the loading of paper, the printer has detected that the paper is skewed too much; that is, it has not been loaded straight enough. (‘Skew’ is the angle between the actual paper edge and the correct line.) Either: Press the Enter key to restart the loading procedure; Or : Press the Cancel key to cancel paper loading. Paper mispositioned The paper is not properly positioned in the printer. Either it is out of the load line margins or it has moved too much from its previous position. Reload the paper following the normal procedure, to solve this problem. See Loading roll paper and Loading sheet paper . Paper not found Press ENTER to retry Press CANCEL to abort During the loading of paper, the printer has detected that no paper has been loaded. Either: Press the Enter key to restart the loading procedure; Or : Press the Cancel key to cancel paper loading. Front-panel messages Message Explanation and action
Paper not present. Load paper to print calibration patternThe paper axis calibration routine has been triggered without having paper loaded. Load paper; see Advance calibration for details of the routine. Paper too big to scan the pattern after printing it During paper loading for the Calibration routine, the printer has detected that it will not be able to load the paper when it will be needed for scanning. The minimum size required for the print is 65 cm (25 in) long and 50 cm (20 in) wide. Load a smaller sheet that satisfies this minimum requirement. Paper too big Press ENTER to retry Press CANCEL to abort While loading paper into the printer (roll or sheet), the printer has found that it is either too wide or too long (sheet only) to be loaded properly. Press the Enter key to load smaller paper, or the Cancel key to stop the load. Paper too small for a diagnostic print The Troubleshooting utility has found that the single sheet loaded in the printer is too small for a Diagnostic Print. Load a roll of paper, or a sheet that is A3 size or larger. Paper too small to align printheads Load bigger size to align Press ENTER to continue The paper loaded is not big enough to contain the alignment pattern. Unload the paper (select Unload roll or Unload sheet from the Paper menu ) and then load paper that is large enough—at least A4/ Letter-size in landscape mode for Standard alignment, or A3/B size in landscape mode for Special alignment. Front-panel messages Message Explanation and action
Paper too small to print the pattern The paper loaded is not big enough to contain the paper axis calibration pattern. Load a roll or sheet that is at least 65 cm (25 in) long and 50 cm (20 in) wide. Paper too small Press ENTER to retry Press CANCEL to abort While loading paper into the printer (roll or sheet), the printer has found that it is either too narrow or too short (sheet only) to be loaded properly. Press the Enter key to load larger paper, or the Cancel key to stop the load process. Paper type not valid to align printheads Change paper type to align Press ENTER to continue You have requested the printer to align paper but it has detected that the paper loaded is not the right type to use to align the printheads. The paper loaded is not big enough to contain the alignment pattern. Unload the paper (select Unload roll or Unload sheet from the Paper menu ) and then load paper that is the right type for the alignment. See Printhead alignment . Pattern not found Reload it again, please The printer is trying to perform a scan of the calibration pattern, but the pattern was not found. Reload the sheet that was printed by the Create pattern part of the calibration routine. Front-panel messages Message Explanation and action
Possibly a paper jam1. Open window 2. Switch power off 3. Clear paper path 4. Switch power on 5. Align printheads There may be paper jammed in the printer. (The printer has detected that a motor is blocked and the likely cause is a paper jam; however, it may be due to some other cause.) Follow these steps to check the paper path, as described in Clearing a paper jam . When the jammed paper has been cleared, you are strongly recommended to align the printheads, as they are quite likely to have become misaligned as a result of the paper jam. Printhead replacement not available now. Cancel print jobs before replacement You have requested the printer to replace one or more printheads, but the printer is busy printing a job and cannot honor the request now. Either : press the Cancel key to cancel the job that is currently printing, and then again select Replace Printheads (from the Ink system menu). Or : wait until the job has finished printing (and there are no more jobs in the print queue), and then again select Replace Printheads (from the Ink system menu). Printhead warning Poor print quality A problem has occurred with one or more printheads. The printheads are still functional. The problem was detected either during printhead alignment or during troubleshooting. If you have completed the routine, the system was unable to clean the printheads fully. You should use the Troubleshooting procedure to correct any print quality problems that may be apparent; alternatively, you should replace the printheads (see Printhead replacement ). Front-panel messages Message Explanation and action
Printheads not aligned Paper type not valid to align printheads Press ENTER to continueYou have replaced one or more printheads but the printer has detected that you do not have the right type of paper loaded for the alignment process. Press the Enter key to load the correct type of paper, or the Cancel key to stop the load process.Printheads not aligned Paper too small to align printheads Press ENTER to continue You have replaced one or more printheads but the printer has detected that you do not have wide enough paper loaded for the alignment process. Press the Enter key to load larger paper, or the Cancel key to stop the load process. PRINTHEADS not functional Replace printheads Cancel print The printer is attempting to print a job, but finds that there is a problem with the printheads. You may either replace the printheads at this stage or cancel the print. Select the required option and press the Enter key. If you decide to replace them, you will be told which ones are failing or missing. Printheads require alignment. Load paper and select Align printheads. Press ENTER to finish The printer has detected that the printheads need to be aligned. Press the Enter key to continue. Load a sheet or roll of paper, and select Align printheads from the Ink menu. See Printhead alignment . Printheads require alignment. Press ENTER to align The printer has detected that the printheads need to be aligned. Press the Enter key to align them. See Printhead alignment . Front-panel messages Message Explanation and action
Problem found during calibration A general problem was found during the Advance calibration routine. Respond to any other messages that appear on the front panel, indicating ink or paper pr oblems, and then retry the Advance calibration routine. Problems detected in INK CARTRIDGES. Continue process and replace them. Press ENTER to continue There is an error with the ink cartridges during the preparation of the ink system. Press the Enter key and then follow the instructions to replace the faulty ink cartridges. Reload paper There is an error in the paper, as shown in another message. Use the normal procedure to reload the paper. Replace empty cartridges before replacing printheads You have requested the printer to permit printhead replacement, but the printer has detected that one or more cartridges are empty. The empty cartridges must be replaced before the printheads are replaced. Press the Enter key and follow the procedure for replacing empty cartridges, described in Ink cartridge replacement . Right edge of roll too far from load line Press ENTER to retry Press CANCEL to abort The paper is out of the load line margins—too far from the line where it should be loaded. Either: Press the Enter key to restart the loading procedure; Or : Press the Cancel key to cancel paper loading. Front-panel messages Message Explanation and action
Right edge of sheet too far from load line Press ENTER to retry Press CANCEL to abortDuring the loading of a sheet of paper, the printer has detected that the paper is too far to the left; it should be aligned close to the blue line painted on the right side of the platen. Either : Press the Enter key to restart the loading procedure; Or : Press the Cancel key to cancel paper loading.Roll edge not found Please check roll edges are non-clear Press ENTER to retry Press CANCEL to abort During the loading of a roll, the printer cannot detect the side edge of the paper. A possible cause is that the paper is transparent (clear); only opaque paper types are supported. Either: Press the Enter key to restart the loading procedure; Or : Press the Cancel key to cancel paper loading. Roll right edge too far from load line Press ENTER to retry Press CANCEL to abort During the loading of a roll of paper, the printer has detected that the paper is too far to the left; it should be aligned with the blue line painted on the right side of the platen. Either : Press the Enter key to restart the loading procedure; Or : Press the Cancel key to cancel paper loading. Sheet edge not found Please check sheet edges are non-clear Press ENTER to retry Press CANCEL to abort During the loading of a sheet, the printer cannot detect the side edge of the paper. A possible cause is that the paper is transparent (clear); only opaque paper types are supported. Either: Press the Enter key to restart the loading procedure; Or : Press the Cancel key to cancel paper loading. Sheet not loaded Load sheet with printed pattern The printer is trying to perform a scan of the calibration pattern, but no sheet was found. Load the sheet that was printed by the Create pattern part of the calibration routine. Front-panel messages Message Explanation and action
Sheet too long Please check it is not a roll Press ENTER to retry Press CANCEL to abort You have requested the printer to load a sheet of paper, but the sheet appears to be too long. Check that the paper is not a roll. Either: Press the Enter key to try to load the sheet again; Or : Press the Cancel key to stop the process. If the paper is on a roll, follow the instructions in Loading roll paper . Troubleshooting finished Resume normal printing If problem persists select Troubleshooting again Press ENTER to continue The printer has finished the Troubleshooting routine and will not at this stage perform further cleaning on the printheads because this could damage the other ones. However, according to the evaluation you have given, the printheads require cleaning because there are defects in the Diagnostic Print. Press the Enter key. Then resume your normal printing activities. If the problem recurs, try using the Troubleshooting routine again, or select Replace Printheads from the front panel (in the Ink System menu) to replace the printheads that are faulty. Troubleshooting requires paper for a diagnostic print. The Troubleshooting utility has found that there is no paper loaded in the printer. Load a roll of paper. Unable to initialize ink system. Call HP representative. The system cannot successfully complete ink system start-up. Call HP for service. Unable to prepare ink system. Open window to check SETUP printheads During ink system start-up, the purge of the ink system has failed and the system is asking you if the preparation has completed. Check the setup printheads and then follow the instructions in the front panel and respond to further questions. Front-panel messages Message Explanation and action
Unknown ink cartridges. Press ENTER to continue.The ink cartridges are not recognized by the printer as HP- approved, and there is at least one that is new. Press the Enter key.Unknown paper format Reload paper The format (roll or sheet) of the paper loaded in the printer is unknown. Reload the paper following the normal procedure, to solve this problem. See Loading roll paper or Loading sheet paper . Unknown paper type Select paper type The type of the paper loaded in the printer is unknown to the printer. Select a known paper type from the printer menu. Unknown printheads. Press ENTER to continue. The printheads are not recognized by the printer as HP-approved, although the printer can still use them. Press the Enter key. Front-panel messages Message Explanation and action
Front-panel messages (continued) Message Explanation and Action Warning! Machine calibrations need to be performed. Refer to guide for instructions.The color calibrations for the paper that is loaded have been lost. Follow the procedure described in Advance calibration . Warning: color calibration not done on this paper type The printer has detected that this paper type has not been color- calibrated, and the system is configured to do it. To calibrate color for the current paper type, select Ink menu → Color calibration → Calibrate paper . Warning: printheads not aligned The printer has detected that the printheads have not been aligned since the last replacement. You should align the printheads by selecting Align printheads from the Ink menu.