HP DesignJet 4500 User Manual

							The print smudges when touched.......................................................................................................263
Ink marks on the paper........................................................................................................................263
Smears on the front of coated paper..................................................................................263
Smears or scratches on the front of glossy paper..............................................................264
Ink marks on the back of the paper....................................................................................264
Ink marks when the stacker is in use [4500].......................................................................264
A defect near the start of a print..........................................................................................................264
Lines are stepped................................................................................................................................265
Lines are printed double or in wrong colors........................................................................................265
Lines are discontinuous.......................................................................................................................266
Lines are blurred (ink bleeds from lines).............................................................................................266
Lines are slightly warped.....................................................................................................................267
Color accuracy.....................................................................................................................................267
Color accuracy using EPS or PDF images in page layout applications.............................267
PANTONE color accuracy...................................................................................................................267
Using Automatic PANTONE Calibration (the best choice).................................................268
Converting PANTONE colors manually..............................................................................268
Tips.....................................................................................................................................268
Color matching between different HP Designjets................................................................................268
Printing via separate PostScript drivers..............................................................................268
Printing via separate HP-GL/2 drivers................................................................................269
Printing the same HP-GL/2 file...........................................................................................270
19  The problem is... (image error topics)
The print is completely blank...............................................................................................................272
The output contains only a partial print...............................................................................................272
The image is clipped............................................................................................................................272
The image is in one portion of the printing area..................................................................................273
The image is unexpectedly rotated.....................................................................................................273
The print is a mirror image of the original............................................................................................273
The print is distorted or unintelligible.......................................................................................
............273
One image overlays another on the same sheet................................................................................273
Pen settings seem to have no effect...................................................................................................274
Some objects are missing from the printed image..............................................................................274
A PDF file is clipped or objects are missing........................................................................................274
No output when printing from Microsoft Visio 2003.............................................................................274
20  The problem is... (ink system topics)
I cannot insert an ink cartridge............................................................................................................276
The printer will not accept a large black ink cartridge.........................................................................276
I cannot remove an ink cartridge.........................................................................................................276
I cannot insert a printhead...................................................................................................................276
I cannot insert a printhead cleaner......................................................................................................276
The front panel keeps telling me to reseat or replace a printhead......................................................276
An ink cartridge status message.........................................................................................................277
A printhead status message................................................................................................................277
A printhead cleaner status message...................................................................................................277
21  The problem is... (stacker topics) [4500]
Paper scrolling.....................................................................................................................................280
The trailing edge of the paper curling up.............................................................................................280
The paper is not completely ejected....................................................................................................280
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							22  The problem is... (scanner topics) [4500]
The diagnostics light is flashing...........................................................................................................282
The wait light is flashing......................................................................................................................282
The wait and diagnostics lights are both flashing................................................................................282
The scanner displays a warning message..........................................................................................283
The scanner software is in the wrong language..................................................................................283
The scanner software does not start...................................................................................................283
The CD or DVD cannot be read by my computer...............................................................................284
A media profile cannot be generated..................................................................................................284
The printer puts the job on hold...........................................................................................................284
The printer loads the wrong roll...........................................................................................................284
The margins are too wide....................................................................................................................284
Streaks in the scanned image.............................................................................................................284
23  The problem is... (other topics)
The printers start-up process does not complete...............................................................................286
A front panel message ........................................................................................................................286
A “printhead monitoring” message......................................................................................................288
A “printheads are limiting performance” message..............................................................................288
An “on hold for paper” message [4500]...............................................................................................288
The printer does not print....................................................................................................................289
The printer seems slow.......................................................................................................................290
The application slows down or hangs up while generating the print job.............................................290
Communication failures between computer and printer......................................................................291
I cannot access the Embedded Web Server from my browser...........................................................291
An out-of-memory error.......................................................................................................................292
An AutoCAD 2000 memory allocation error........................................................................................292
The platen rollers squeak....................................................................................................................292
24  Tell me about... (Embedded Web Server topics)
25  Tell me about... (printer topics)
Color emulation modes........................................................................................................................298
CMYK color emulation........................................................................................................298
RGB color emulation...........................................................................................................299
Connecting the printer.........................................................................................................................299
The printers rear lights........................................................................................................................300
The printers internal prints..................................................................................................................300
Preventive maintenance......................................................................................................................301
26  Tell me about... (ink system topics)
Ink cartridges.......................................................................................................................................304
Replacing ink cartridges.....................................................................................................304
Printheads............................................................................................................................................305
Printhead cleaners...............................................................................................................................306
Ink system tips.....................................................................................................................................306
27  Tell me about... (paper topics)
Using paper.........................................................................................................................................308
Supported paper types........................................................................................................................308
Drying time...........................................................................................................................................310
Using paper with the stacker [4500]....................................................................................................310
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							28  Tell me about... (multiroll topics) [4500]
The uses of a multiroll printer..............................................................................................................312
How the printer allocates jobs to paper rolls.......................................................................................312
Roll switching policy............................................................................................................................313
Unattended printing.............................................................................................................................313
29  Tell me about... (printer specifications topics)
Functional specifications.....................................................................................................................316
Physical specifications.........................................................................................................................317
Memory specifications.........................................................................................................................318
Power specifications............................................................................................................................318
Ecological specifications......................................................................................................................318
Environmental specifications...............................................................................................................318
Acoustic specifications........................................................................................................................319
30  Tell me about... (ordering supplies and accessories topics)
Ordering ink supplies...........................................................................................................................322
Ordering paper.....................................................................................................................................322
Ordering accessories...........................................................................................................................325
31  Tell me about... (getting help topics)
HP Instant Support..............................................................................................................................328
HP Customer Care..............................................................................................................................328
HP Designjet Online............................................................................................................................329
Other sources of information...............................................................................................................329
32  Legal information
Worldwide Limited Warranty—HP Designjet 4000/4500 Printer series and 4500mfp........................332
A. Extent of HP Limited Warranty.......................................................................................332
B. Limitations of liability......................................................................................................333
C. Local law........................................................................................................................334
Hewlett-Packard Software License Agreement...................................................................................33
5
HP SOFTWARE LICENSE TERMS ..................................................................................335
Open source acknowledgments..........................................................................................................336
Regulatory notices...............................................................................................................................337
Regulatory Model Number..................................................................................................337
ELECTROMAGNETIC COMPATIBILITY (EMC)................................................................337
FCC statements (U.S.A.)....................................................................................................337
Shielded cables...................................................................................................................337
Normes de sécurité (Canada).............................................................................................338
DOC statement (Canada)...................................................................................................338
Korean EMI statement........................................................................................................338
VCCI Class A (Japan).........................................................................................................338
Safety power cord warning.................................................................................................338
Taiwanese EMI statement..................................................................................................338
Chinese EMI statement......................................................................................................339
Sound..................................................................................................................................339
DECLARATION OF CONFORMITY....................................................................................................340
declares that the product....................................................................................................340
conforms to the following product specifications................................................................340
Additional information.........................................................................................................340
Local contacts for regulatory topics only............................................................................341
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							Index....................................................................................................................................................................343
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							1 Introduction
●Using this guide
●
The printers main features
●
The printers main components [4000]
●
The printers main components [4500]
●
The front panel
●
Printer software
●
Scanner software [4500]
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Introduction
 
						

							Using this guide
Using your printer (on CD) and the Quick Reference Guide (on paper) are organized into the
following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
How do I ...
These chapters help you to carry out various procedures such as loading paper or changing an ink
cartridge. Many of these procedures are illustrated with drawings, and some are also illustrated with
animations (in Using your printer only, on CD).
The problem is ...
These chapters help you to solve problems that may occur while printing. The most complete source
for this type of information is in in Using your printer, on CD.
Tell me about ...
Available in Using your printer only, on CD, these chapters contain reference information, including
the specifications of the printer, and the part numbers of paper types, ink supplies, and other
accessories.
Legal information
This chapter contains HPs limited warranty statement, software license agreement, open source
acknowledgments, regulatory notices, and declaration of conformity.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
The printers main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 42 in
(1.06 m) wide. Some major features of the printer are shown below:
●Production speeds of up to 1.5 m²/min (16 ft²/min), using HP Universal Inkjet Bond Paper with
the Fast print quality option and the Optimize for Lines and Text option
●Print resolution of up to 2400×1200 optimized dpi, from a 1200×1200 dpi input, using the Best
print quality option, the Maximum Detail and Optimize for Images options, and glossy paper
(for more information on print resolution, see 
Functional specifications)
●Unattended printing using 400 cm³ color ink cartridges and 775 cm³ black cartridges (see 
Ink
cartridges), and rolls of paper up to 300 ft (90 m) in length
NOTEThe HP Designjet 4500 series supports rolls of paper up to 575 ft (175 m) in
length.
●High productivity features such as multi-file job submitting, job previewing, queueing, and
nesting using the printers Embedded Web Server (see 
Tell me about... (Embedded Web Server
topics))
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Introduction
 
						

							●Ink and paper usage information is available from the front panel, and on the Web from the
Embedded Web Server
●Accurate and consistent color reproduction features:
●Press emulations for U.S., European, and Japanese standards; and color monitor RGB
emulations (see 
Color emulation modes)
●Automatic color calibration
The printers main components [4000]
NOTEThis topic applies to the HP Designjet 4000 Printer series only.
The following front and rear views of the printer illustrate the main components.
Front view
1.Ink cartridge
2.Platen
3.Printhead carriage
4.Printhead
5.Printhead cleaner
6.Front panel
7.Spindle
8.Blue removable paper stop
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Introduction
 
						

							9.Bin
10.Ink cartridge drawer
11.Spindle lever
12.Paper load lever
Rear view
1.Quick Reference Guide holder
2.Power socket and on/off switch
3.Sockets for communication cables and optional accessories
The printers main components [4500]
NOTEThis topic applies to the HP Designjet 4500 Printer series only.
The following front and rear views of the printer illustrate the main components.
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Introduction
 
						

							Front view
1.Ink cartridges
2.Platen
3.Printhead carriage
4.Printhead
5.Printhead cleaner
6.Front panel
7.Paper load lever (roll 1)
8.Spindle
9.Paper load lever (roll 2)
10.Bin
11.Spindle drawer (roll 1)
12.Spindle drawer (roll 2)
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							Front view with optional stacker
Rear view
1.Quick Reference Guide holder
2.Power socket and on/off switch
3.Sockets for communication cables and optional accessories
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Introduction