HP Compaq S2021 User Guide

							Using the Auto Adjustment Function  
You can easily optimize the screen performance for the VGA input by using the Auto/OK button on the monitor and the auto adjustment pattern software on the CD provided. 
Do not use this procedure if your monitor is using a DVI input. If your monitor is using a VGA input, this procedure can correct the following image-quality conditions: 
Fuzzy or unclear focus ● Ghosting, streaking, or shadowing effects ● Faint vertical bars ● Thin, horizontal scrolling lines ● Off-center picture ● CAUTION: Burn-in image damage may occur on monitors that display the same static image on- 
screen for a prolonged period of time (12 consecutive hours of non-use). To avoid burn-in image damage on your monitor screen, you should always activate a screen saver application or turn off the monitor 
when it is not in use for a prolonged period of time. Image retention is a condition that may occur on all LCD screens.   To use the auto adjustment feature: 1. Allow the monitor to warm up for 20 minutes before adjusting. 2. Press the Auto/OK button on the monitor front bezel. 3. Insert the CD in your computer CD drive. The CD menu displays. 4. Select the language. 5. Select Open Auto Adjustment Software. 6. The setup test pattern displays. Figure 4-1  Auto adjustment setup test pattern 7. Press the Auto/OK button on the monitor front bezel to produce a stable, centered image. ENWW Using the Auto Adjustment Function 15   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
						

							Figure 4-2  Front-bezel control buttons No. Icon Description 1 Auto-adjust the display to the ideal setting when the 
OSD is not active /  Enter the selected option 
Pressing the “OK” button for 5 seconds shall be a hot-
key for the Input Select sub-menu. (select models) 2 Hot key to link volume level adjustment / Navigate 
forward through the OSD menu and decreases 
adjustment levels (Select modes). 3 Hot key to link to volume level adjustment / Navigate 
backward through the OSD menu and increases 
adjustment levels (Select modes). 4 Open, or select the OSD menu.                  5 Turn the monitor on or off.  
The Power button is located on the bottom right side ofthe monitor. 6 Power LED Front-Bezel Controls  
Control buttons are located on the front bezel of the monitor: 
16 Chapter 4   Operating the Monitor ENWW  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
  
 Light up to indicate the power is turned ON.  
						

							The Minus (-) and Plus (+)OSD button function  
 
The “Minus” and Plus OSD button shall be a hot-key for the Volume adjustment. 
(select models) Figure 4-5  Adjusting volume  The OK/Auto button function  
                  
Pressing the “OK/Auto” button will auto adjust the screen display. Figure 4-4 Selecting input source  The Menu button function 
 
Pressing the “Menu” button for more than 10 seconds shall be a hot-key to lock the 
OSD function. Figure 4-6 The OSD function has been locked  ENWW Front-bezel control buttons 17 Pressing the “OK/Auto” button for 5 seconds shall be a hot-key for the Input 
Select (select models). . Figure 4-3  Auto Adjust   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
						

							Using the On-Screen Display (OSD)  
An on-screen display is an image superimposed on a screen picture, commonly used by monitors, televisions, VCRs, and DVD players to display information such as volume, channel, and time. 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. To access the OSD menu, press the Menu button. The OSD Main Menu displays. 3. To navigate through the Main or sub-menu, press the + (Plus) button on the monitor’s front bezel to scroll up, or the – (Minus) button to scroll in reverse. Then press the Menu button to select 
the highlighted function. NOTE: The menu moves to the top if you scroll down at the bottom of the selections. The menu moves to the bottom if you scroll up at the top of the selections.   4. To adjust the value of a selected item, press the” +” or” –“button. 5. Press OK/Auto if you want to save the setting or exit the present menu to the previous menu. 6. Press the OK/Auto button to exit the OSD. NOTE: When a menu is displayed, if the buttons are untouched for 10 seconds (factory default), adjustments and settings are not saved and the menu closes.     18 Chapter 4 Operating the Monitor ENWW Then press the “Menu” button for more than 10 seconds to unlock the OSD function. Figure 4-7 The OSD function has been unlocked  Figure 4-8 The Power button has been locked or unlocked   
 
 
 
 
 
 
 
 
 
 
The OK/Auto , “+” and “Power” button function 
 
Hold “OK/Auto” and “+” then Press the “Power” button to lock or unlock the 
Power key function. 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
						

							Icon Main Menu Options Sub-menu Options Description Brightness   
Contrast 
H. position      V. position      Focus 
Clock 
Color Temp    Auto Adjust    H. position      V. position      OSD Timeout  Selects the input  image size expands to full 
screen or aspect. 
Set up to five user modes for different brightness 
and contrast.  Display Mode    
Optcolor 
ECO 
Sharpness Set to on or off to adjust the backlight. 
 
Adjusts the screen image to look sharper or soft. 
Adjust the audio volume from 0-100. 
Turn on or off the audio
. Volume 
Mute Backlight Luminance of the LCD panel is adjusted. 
R, G and B video gain adjustment. 
Image horizontal position adjustment (1 Pixel pitch). Image vertical position adjustment (1 Pixel pitch). 
Manual optimizes image by phase. 
Manual optimizes image by clock. 
Adjust the Color for 6500, 9300 and User color 
Automatically optimizes the image to display the 
ideal setting. 
Adjust the OSD horizontal position. 
Adjust the OSD vertical position. 
Adjust OSD menu off time range from 5~30 seconds. ENWW Using the On-Screen Display (OSD) 19  
 
 
 
 
 
 
Picture 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OSD 
 
 
 
 
 
 
 
 
Display  
 
 
 
 
 
 
Audio Settings 
 
 
 
 
 
 
  
						

							Icon Main Menu Options Sub-menu Options Description Select language of the OSD from English, 
Deutsch, Français, Español, Italiano, 
Simplified Chinese, traditional Chinese and 
Japanese. 
Selects the input source for VGA and DVI. 
(select models) 
 
Resets monitor return to original setting.  Language 
Input Select     
Reset 
Selects and displays important information 
about the monitor Identifying Monitor Conditions Special messages appear on the monitor screen for the following monitor conditions: ● Input Signal Out of Range — Indicates the monitor does not support the video card’s input signal because its resolution or refresh rate are set higher than the monitor supports. 
Change your video card settings to a lower resolution or refresh rate. Restart your computer for the new settings to take effect. ● Monitor Going to Sleep — Indicates the screen display is entering a sleep mode. The speakers (select models) are turned off in sleep mode. ● Check Video Cable — Indicates a video input cable is not properly connected to the computer or monitor. ● OSD Lock — The OSD can be enabled or disabled by pressing and holding the Menu button 
on the front bezel for 10 seconds. If the OSD is locked, the warning message OSD Lock-out appears for 3 seconds. 
If the OSD is locked, press and hold the Menu button for 10 seconds to unlock the OSD. If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD. ● No Input Signal — Indicates the monitor is not receiving a video signal from the computer on the monitor video input connector. Check to see if the computer or input signal source is off or in the 
power-saver mode. ● Auto Adjustment in Progress — Indicates the auto adjustment function is active. See “Adjusting Screen Quality” in this chapter. 
20 Chapter 4 Operating the Monitor ENWW ● Power Lock — The power can be enabled or disabled by holding “OK”,”+” and pressing “Power” 
button. When the Power is locked/unlocked, the warning message of power Lock/unlock appears for 3 seconds. 
If the “Power” key is locked, hold “OK”,”+” and press “Power” button to unlock the “power” key. 
If the “Power” key is unlocked, hold “OK”,”+” and press “Power” button to lock the “power” key.   
 
 
Miscellaneous 
 
 
 
 
 
Information 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
						

							Adjusting Screen Quality  
The auto adjustment feature automatically fine-tunes the image quality for display size, position, clock, and focus each time a new video mode is displayed. For more precise adjustments of VGA input, run the Auto Adjustment software on the CD. See “Using the Auto Adjustment Function” in this chapter. 
If you want additional image quality improvement, use the Clock and Focus controls of the monitor 
to fine tune the image. See “Optimizing Analog Video” in this chapter. Optimizing Analog Video Some monitors contain advanced circuitry that allow the monitor to function as a standard analog monitor. Two controls in the OSD menu can be adjusted to improve analog image performance: Clock — Increase or decrease the value to minimize any vertical bars or stripes visible on the screen background. ● Focus — Increase or decrease the value to minimize video distortion or video jitter. ● Use these controls only when the auto adjustment  function does not provide a satisfactory monitor imagein analog mode. To obtain the best results: 1. Allow the monitor to warm up for 20 minutes before adjusting. 2. Display the adjustment-pattern application provided on the CD. 3. Access the OSD menu, then select Picture. 4. Set the main Clock settings correctly first, because the Focus settings depend on the main 
Clock settings. 
When adjusting the Clock and Focus values, if the monitor images become distorted, 
continue adjusting the values until the distortion disappears. 
To restore the factory settings, access the OSD menu, select Reset, and then press OK/Auto button. Power-Saver Feature  
When the monitor is in normal operating mode, the Power light is green and the monitor uses the normal watts of power. For power usage, refer to “Technical Specifications” (Appendix B). 
The monitor also supports a power-saver mode that is controlled by the computer. When the monitor is in the reduced-power state, the monitor screen is blank, the backlight is off, and the Power light is amber. The monitor uses minimum power. When the monitor is “awakened,” a brief warm-up period occurs 
before the monitor returns to normal operating mode. The energy-saving reduced power state activates if the monitor does not detect either the horizontal sync signal or the vertical sync signal. The power- 
saver feature must be activated on your computer for this feature to work. 
Refer to your computer documentation for instructions on setting energy-saver features (sometimes called power-management features). NOTE: The energy-saver feature works only when the monitor is connected to computers that have energy-saver features.      ENWW Adjusting Screen Quality 21  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
						

							A Troubleshooting Solving Common Problems  
The following table lists possible problems, the possible cause of each problem, and the recommended solutions: Problem Solution Power LED is not on. Make sure the Power button is on, and the power cord is properly connected to a grounded power outlet and to the monitor. 
 
Screen is blank. Connect the power cord. Turn on the power. 
 
Connect the video cable properly. See “Setting Up the Monitor” for more information. 
 
Press a key on the keyboard or move the mouse to turn off the screen- 
blanking utility. 
Image appears blurred, indistinct, or too dark. Press the Auto/OK button on the monitor front bezel. If this does not correct the image, press the Menu button to open the OSD menu, and adjust the 
brightness and contrast scales. 
Image is not centered. Press the Menu button to access the OSD menu. Select Picture, 
and then select Horizontal Position or Vertical Position to adjust the position of the image. 
Check Video Cable appears on screen. Connect the monitor VGA or DVI signal cable to the signal connector on 
the computer. Be sure that the computer power is off while connecting the 
video cable. 
Input Signal Out of Range appears on screen. Restart your computer and enter Safe Mode. Change your settings to a 
supported setting (see the table in “Preset Video Modes” in Appendix B). Restart your computer so that the new settings take effect. 
Picture is fuzzy and has ghosting, shadowing 
problem. Adjust the contrast and brightness controls. 
 
Make sure that you are not using an extension cable or switch box. We recommend plugging the monitor directly into the graphic card output 
connector on the back of your computer. 
 
The auto adjustment feature might fix this problem.       22 Appendix A   Troubleshooting ENWW  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
						

							Problem Solution Unable to set the 
monitor to the optimal resolution. Make sure the graphics card supports the optimal resolution. 
 
Make sure the latest supported driver is installed for the graphics card. For HP and Compaq systems, you can download the latest graphics driver for 
your system from: www.hp.com/support. For other systems, refer to the Web site for your graphics card. 
Screen is black or 
displaying at a lower 
resolution while 
displaying high- 
definition (HD) content 
(select models). Check if your monitor and computer support HDCP. Refer to High-Content Digital Bandwidth Protection or  http://www.hp.com/support. 
Unable to hear audio 
from built-in speakers 
(select models). Do the following: ●  
● Ensure the source signal is good by using headphones at the source.  
Press the Menu button to access the OSD menu. Select 
Audio Settings, and then select Volume to adjust the volume. 
 
Ensure speaker volume is not muted or too low: Click the Windows 
start button™ , Control Panel, and Hardware and Sound. Under 
Audio Devices and Sound, click Adjust system volume. Under Main Volume, move the slider up. ●  
No Plug and Play. In order for the Plug and Play feature of the monitor to work, you need a 
computer and graphic card that are compatible with Plug and Play. Check with your computer manufacturer. 
 
Check the monitor’s video cable, and make sure that none of the pins are 
bent. 
Make sure that the monitor drivers are installed. Refer to “Installing Drivers” in the “Operating the Monitor” chapter for more information. Monitor drivers are also available at: http://www.hp.com/support 
Picture bounces, 
flickers, or wave pattern is present in the picture. Move electrical devices that may cause electrical interference as far away from the monitor as possible. 
 
Use the maximum refresh rate that your monitor is capable of at the 
resolution that you are using. 
Monitor is always in sleep mode (amber LED). The computer power switch should be in the On position. 
 
The computer graphic card should be snugly seated in its slot. 
Check that the monitor video cable is properly connected to the computer. Inspect the monitor video cable, and make sure that none of the pins are bent. 
 
Check that your computer is operational: Press the Caps Lock key and 
observe the Caps Lock LED found on most keyboards. The LED should 
either turn on or off after hitting the Caps Lock key. Getting Support from hp.com  
Before you contact customer service, refer to HP Technical Support at:   http://www.hp.com/support Select your country/region, and then follow the links to the support page for your monitor.  ENWW Getting Support from hp.com 23  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
						

							Preparing to Call Technical Support  
If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call 
technical support. For technical support contact information, refer to the printed documentation included with the monitor. Have the following information available when you call: Monitor model number  ● Monitor serial number (located on the back of monitor or in the OSD display in the Information 
menu) ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of hardware and software you are using ● Locating the Rating Label  
The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about your monitor model. 
The rating label is on the back of the monitor. 24 Appendix A   Troubleshooting ENWW