HP Compaq Q1910s User Guide

							4 Operating the Monitor
CD Software and Utilities
The CD that is included with this monitor contains drivers and software that you can install on your
computer.
Installing Drivers
If you determine that you need to update the drivers, you can install the monitor driver INF and ICM files
from the CD, or download them from the Internet.
Installing the monitor driver software from the CD
To install the monitor driver software from the CD:
1.Insert the CD in your computer CD drive. The CD menu appears.
2.Select the language.
3.Click Install Monitor Driver Software.
4.Follow the on-screen instructions.
5.Ensure that the proper resolutions and refresh rates appear in the Display Control Panel settings.
Refer to the Windows® operating system documentation for more information.
NOTE:You might need to install the digitally signed monitor drivers (INF or ICM files) manually
from the CD, in case of an installation error. Refer to the Driver Software Readme file on the CD
for instructions (in English only).
Downloading updated drivers from the Internet
To download the latest version of drivers and software files from the HP Support site:
1.Refer to: http://www.hp.com/support.
2.Select your country/region.
3.Select Download Drivers and Software.
4.Enter the model number of your monitor. The software download pages for your monitor are
displayed.
5.Download and install the driver and software files by following the instructions on the download
pages.
6.Ensure that your system meets the requirements.
ENWWCD Software and Utilities 15
 
						

							Using the Auto Adjustment Function
You can easily optimize the screen performance for the VGA input by using the Auto/OK button on the
monitor and the auto adjustment pattern software on the CD provided.
Do not use this procedure if your monitor is using a DVI input. If your monitor is using a VGA input, this
procedure can correct the following image-quality conditions:
●Fuzzy or unclear focus
●Ghosting, streaking, or shadowing effects
●Faint vertical bars
●Thin, horizontal scrolling lines
●Off-center picture
CAUTION:Burn-in image damage may occur on monitors that display the same static image on-
screen for a prolonged period of time (12 consecutive hours of non-use). To avoid burn-in image damage
on your monitor screen, you should always activate a screen saver application or turn off the monitor
when it is not in use for a prolonged period of time. Image retention is a condition that may occur on all
LCD screens.
To use the auto adjustment feature:
1.Allow the monitor to warm up for 20 minutes before adjusting.
2.Press the Auto/OK button on the monitor side panel.
3.Insert the CD in your computer CD drive. The CD menu displays.
4.Select the language.
5.Select Open Auto Adjustment Software.
6.The setup test pattern displays.
Figure 4-1  Auto adjustment setup test pattern
7.Press the Auto/OK button on the monitor side panel to produce a stable, centered image.
16 Chapter 4   Operating the Monitor ENWW
 
						

							Side-Panel Controls
Control buttons are located on the right side of the monitor:
Figure 4-2  Side-panel control buttons
1
2
3
4
5
No.IconDescription
1PowerTurns the monitor on or puts it in standby or sleep mode. The Power
button is located on the top right side of the monitor.
2Auto/OKAuto-adjusts the display to the ideal setting when the OSD is not
active / Enters the selected option.
3
/+
Or
Source/+
Hot key to link to Quick View / Navigates forward through the OSD
menu and increases adjustment levels.
Chooses video input source from the computer / Navigates through
the OSD menu and increases adjustment levels.
4
/-
Hot key to link to volume level adjustment / Navigates backward
through the OSD menu and decreases adjustment levels.
5MenuOpens, selects, or exits the OSD menu.
ENWWSide-Panel Controls 17
 
						

							Using the On-Screen Display (OSD)
An on-screen display is an image superimposed on a screen picture, commonly used by monitors,
televisions, VCRs, and DVD players to display information such as volume, channel, and time.
1.If the monitor is not already on, press the Power button to turn on the monitor.
2.To access the OSD menu, press the Menu button. The OSD Main Menu displays.
3.To navigate through the Main or sub-menu, press the + (Plus) button on the monitors side panel
to scroll up, or the – (Minus) button to scroll in reverse. Then press the Auto/OK button to select
the highlighted function.
NOTE:The menu moves to the top if you scroll down at the bottom of the selections. The menu
moves to the bottom if you scroll up at the top of the selections.
4.To adjust the scale of a selected item, press the + or – button.
5.Select Save and Return. If you dont want to save the setting, select Cancel from the sub-menu
or Exit from the Main Menu.
6.Press the Menu button to exit the OSD.
NOTE:When a menu is displayed, if the buttons are untouched for 30 seconds (factory default),
adjustments and settings are saved and the menu closes.
OSD Menu Selections
The following table lists the on-screen display (OSD) menu selections and their functional descriptions.
After changing an OSD menu item, and if the menu screen has these options, you may choose to:
●Cancel — to return to the previous menu level.
●Save and Return — to save all changes and return to the OSD Main Menu screen. This Save and
Return option is active only if you change a menu item.
●Reset — to change back to the previous setting.
IconMain Menu OptionsSub-menu OptionsDescription
Brightness Adjusts the brightness level of the screen.
Contrast Adjusts the contrast level of the screen.
Color Selects the screen color. The factory
default is 6500 K or Custom Color,
depending on the model.
  9300 KChanges to slightly blueish white.
  6500 KChanges to slightly reddish white.
    sRGB Sets your screen colors to adapt to the
color standards used in the image
technology industry.
18 Chapter 4   Operating the Monitor ENWW
 
						

							IconMain Menu OptionsSub-menu OptionsDescription
 Custom ColorSelects and adjusts your own color
scales:
R — Sets your own red color levels.
G — Sets your own green color levels.
B — Sets your own blue color levels.
Image Control Adjusts the screen image. Also enables
or disables the ambient light sensor
(select models).
 Auto AdjustmentAutomatically adjusts the screen image
(VGA input only).
 Horizontal PositionAdjusts the horizontal position of the
picture (VGA input only).
 Vertical PositionAdjusts the vertical position of the picture
(VGA input only).
 Custom ScalingSelects the method on how displayed
information on the monitor will be
formatted. Select:
●Fill to Screen - image fills the entire
screen and may look distorted or
elongated because of non-
proportional scaling of height and
width.
●Fill to Aspect Ratio - image is sized
to fit the screen and maintains
proportional image.
 SharpnessAdjusts the screen image to look sharper
or soft.
ClockMinimizes any vertical bars or strips
visible on the screen background.
Adjusting the Clock will also change the
horizontal screen image (VGA input only).
 Clock PhaseAdjusts the focus of the display. This
adjustment allows you to remove any
horizontal noise, and clear or sharpen the
image of characters (VGA input only).
OSD Control Adjusts the position of the OSD menu on
the screen.
 Horizontal OSD PositionChanges the viewing position of the OSD
menu to the left or right area of the screen.
The factory default range is 50.
 Vertical OSD PositionChanges the viewing position of the OSD
menu to the top or bottom area of the
screen. The factory default range is 50.
  OSD Transparency Adjust to view the background
information through the OSD.
ENWW Using the On-Screen Display (OSD) 19
 
						

							IconMain Menu OptionsSub-menu OptionsDescription
 OSD TimeoutSets the time in seconds that the OSD is
visible after the last button is pressed. The
factory default is 30 seconds.
 Power SaverEnables the power saving feature (see
Power-Saver Feature in this chapter).
Select:
On
Off
The factory default is On.
 Power on RecallRestores power to the monitor following
an unexpected removal of power. Select:
On
Off
The factory default is On.
 Mode DisplayDisplays the resolution, refresh rate, and
frequency information on the screen each
time the OSD Main Menu is accessed.
Select:
On
Off
The factory default is On or Off,
depending on the model.
Management Selects the power-management features
of the monitor.
  Source Control
(Select Models)Selects the video input signal. VGA is the
factory default.
  DVISelects DVI as the video input signal.
  VGASelects VGA as the video input signal.
  Default SourceSelects the default or primary video input
signal when the monitor is connected to
two active and valid video sources. The
monitor will automatically determine the
video format.
    Auto  Switch  Source Turns the systems automatic video signal
input to On or Off. The factory default is
On.
20 Chapter 4   Operating the Monitor ENWW
 
						

							IconMain Menu OptionsSub-menu OptionsDescription
ManagementPower-On Status DisplayDisplays the operating status of the
monitor each time the monitor is powered
on. Select the location at which to display
the status:
Top
Middle
Bottom
Off
The factory default is Top or Off,
depending on the model.
 DDC/CI SupportAllows the computer to control some OSD
menu features such as Brightness,
Contrast, and Color Temperature. Select:
On
Off
The factory default is On.
 Bezel Power LEDTurns the light (LED) in the Power button
on and off. When set to off, the light will
remain off at all times.
  VolumeAdjusts the volume level.
 Sleep TimerProvides the timer-adjustment menu
options:
Set Current Time — Sets the current time
in hours and minutes.
Set Sleep Time — Sets the time you want
to place the monitor in sleep mode.
Set On Time — Sets the time you want
the monitor to wake up from sleep mode.
Timer — Sets the Sleep Timer feature on
or off; the default setting is Off.
Sleep Now — Immediately sets the
monitor to enter sleep mode.
Language Selects the language in which the OSD
menu is displayed. The factory default is
English.
InformationSelects and displays important
information about the monitor.
  Current SettingsProvides the current input video mode.
  Recommended SettingsProvides the recommended resolution
mode and refresh rate for the monitor.
    Serial Number Reports the serial number of the monitor.
The serial number is needed if contacting
HP technical support.
ENWW Using the On-Screen Display (OSD) 21
 
						

							IconMain Menu OptionsSub-menu OptionsDescription
  VersionReports the firmware version of the
monitor.
  Backlight HoursReports the total hours of backlight
operation.
  Service SupportFor service support, go to:
http://www.hp.com/support
Factory Reset Returns settings to factory defaults.
Quick View Movie
Photo
Gaming
Text
CustomSettings saved when user adjusts the
Brightness, Contrast, or Color in one of
the Quick View options.
Identifying Monitor Conditions
Special messages appear on the monitor screen for the following monitor conditions:
●Input Signal Out of Range — Indicates the monitor does not support the video cards input signal
because its resolution or refresh rate are set higher than the monitor supports.
Change your video card settings to a lower resolution or refresh rate. Restart your computer for
the new settings to take effect.
●Monitor Going to Sleep — Indicates the screen display is entering a sleep mode. The speakers
are turned off in sleep mode.
●Check Video Cable — Indicates a video input cable is not properly connected to the computer or
monitor.
●OSD Lock-out — The OSD can be enabled or disabled by pressing and holding the Menu button
on the side panel for 10 seconds. If the OSD is locked, the warning message OSD Lock-out appears
for 10 seconds.
If the OSD is locked, press and hold the Menu button for 10 seconds to unlock the OSD.
If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD.
●No Input Signal — Indicates the monitor is not receiving a video signal from the computer on the
monitor video input connector. Check to see if the computer or input signal source is off or in the
power-saver mode.
●Auto Adjustment in Progress — Indicates the auto adjustment function is active. See Adjusting
Screen Quality in this chapter.
22 Chapter 4   Operating the Monitor ENWW
 
						

							Adjusting Screen Quality
The auto adjustment feature automatically fine-tunes the image quality for display size, position, clock,
and phase each time a new video mode is displayed. For more precise adjustments of VGA input, run
the Auto Adjustment software on the CD. See Using the Auto Adjustment Function in this chapter.
If you want additional image quality improvement, use the Clock and Clock Phase controls of the monitor
to fine tune the image. See Optimizing Analog Video in this chapter.
Optimizing Analog Video
Some monitors contain advanced circuitry that allow the monitor to function as a standard analog
monitor. Two controls in the OSD menu can be adjusted to improve analog image performance:
●Clock — Increase or decrease the value to minimize any vertical bars or stripes visible on the
screen background.
●Clock Phase — Increase or decrease the value to minimize video distortion or video jitter.
Use these controls only when the auto adjustment function does not provide a satisfactory monitor image
in analog mode. To obtain the best results:
1.Allow the monitor to warm up for 20 minutes before adjusting.
2.Display the adjustment-pattern application provided on the CD.
3.Access the OSD menu, then select Image Control.
4.Set the main Clock settings correctly first, because the Clock Phase settings depend on the main
Clock settings.
When adjusting the Clock and Clock Phase values, if the monitor images become distorted,
continue adjusting the values until the distortion disappears.
To restore the factory settings, access the OSD menu, select Factory Reset, and then select
Yes.
Power-Saver Feature
When the monitor is in normal operating mode, the Power light is green and the monitor uses the normal
watts of power. For power usage, refer to Technical Specifications (Appendix B).
The monitor also supports a power-saver mode that is controlled by the computer. When the monitor is
in the reduced-power state, the monitor screen is blank, the backlight is off, and the Power light is amber.
The monitor uses minimum power. When the monitor is awakened, a brief warm-up period occurs
before the monitor returns to normal operating mode. The energy-saving reduced power state activates
if the monitor does not detect either the horizontal sync signal or the vertical sync signal. The power-
saver feature must be activated on your computer for this feature to work.
Refer to your computer documentation for instructions on setting energy-saver features (sometimes
called power-management features).
NOTE:The energy-saver feature works only when the monitor is connected to computers that have
energy-saver features.
ENWWAdjusting Screen Quality 23
 
						

							A Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions:
ProblemSolution
Power LED is not on.Make sure the Power button is on, and the power cord is properly connected to a grounded
power outlet and to the monitor.
Select Management in the OSD menu, and then select Bezel Power LED. Check if the Bezel
Power LED option is set to Off and, if so, set to On mode.
Screen is blank.Connect the power cord. Turn on the power.
Connect the video cable properly. See 
Setting Up the Monitor on page 6 for more information.
Press a key on the keyboard or move the mouse to turn off the screen-blanking utility.
Image appears blurred,
indistinct, or too dark.Press the Auto/OK button on the monitor side panel. If this does not correct the image, press
the Menu button to open the OSD menu, and adjust the brightness and contrast scales.
Image is not centered.Press the Menu button to access the OSD menu. Select Image Control, and then select
Horizontal Position or Vertical Position to adjust the position of the image.
Check Video Cable appears
on screen.Connect the monitor VGA or DVI-D signal cable to the VGA or DVI-D connector on the
computer. Be sure that the computer power is off while connecting the video cable.
Input Signal Out of Range
appears on screen.Restart your computer and enter Safe Mode. Change your settings to a supported setting (see
the table in Preset Video Modes in Technical Specifications on page 27). Restart your
computer so that the new settings take effect.
Picture is fuzzy and has
ghosting, shadowing
problem.Adjust the contrast and brightness controls.
Make sure that you are not using an extension cable or switch box. We recommend plugging
the monitor directly into the graphic card output connector on the back of your computer.
The auto adjustment feature might fix this problem (VGA input only).
Unable to set the monitor to
the optimal resolution.Make sure the graphics card supports the optimal resolution.
Make sure the latest supported driver is installed for the graphics card. For HP and Compaq
systems, you can download the latest graphics driver for your system from: www.hp.com/
support. For other systems, refer to the Web site for your graphics card.
Screen is black or displaying
at a lower resolution while
displaying high-definition
(HD) content.Check if your monitor and computer support HDCP. Refer to High-Content Digital Bandwidth
Protection or http://www.hp.com/support.
24 Appendix A   TroubleshootingENWW