HP Color LaserJet Enterprise CP4525dn User Manual
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8 ColorAdjust color .................................................................................................................. ..................... 140 Automatic ..................................................................................................................... .... 140 Print in Grayscale ............................................................................................................ 140 Manual color adjustment .................................................................................................. 141 Manual color options ....................................................................................... 141 Use the HP EasyColor option for Windows ..................................................................... 142 Match colors .................................................................................................................. ................... 143 Sample book color matching ........................................................................................... 143 Print color samples .......................................................................................................... 143 PANTONE® color matching ............................................................................................ 144 Advanced color use ............................................................................................................ .............. 145 HP ColorSphere toner ..................................................................................................... 145 HP ImageREt 3600 .......................................................................................................... 145 Paper selection ............................................................................................................... . 1 4 5 Color options ................................................................................................................. ... 145 Standard red-green-blue (sRGB) ..................................................................................... 145 9 Manage and maintain Print information pages ....................................................................................................... ............. 148 Use the HP Easy Printer Care software ......................................................................................... .. 149 Open the HP Easy Printer Care software ........................................................................ 149 HP Easy Printer Care software sections .......................................................................... 149 Use the HP Embedded Web Server ................................................................................................ . 1 5 2 Open the HP Embedded Web Server by using a network connection ...... ...................... 152 Features ...................................................................................................................... ..... 153 Use HP Web Jetadmin software .................................................................................................. .... 155 Product security features ..................................................................................................... ............. 156 Security statements ......................................................................................................... 1 56 IP Security ....................................................................................................... 156 Secure the HP Embedded Web Server ........................................................................... 156 HP Encrypted High Performance Hard Disks .................................................................. 156 Secure stored jobs ........................................................................................................... 157 Lock the control panel menus .......................................................................................... 157 Lock the formatter ............................................................................................................ 158 Economy settings .............................................................................................................. ............... 159 Optimize speed or energy usage .................................................................................... 159 Powersave modes ........................................................................................................... 159 Disable or enable sleep mode ......................................................................... 159 Set sleep delay ................................................................................................ 160 Wake time ....................................................................................................... 160Set the real-time clock .................................................................... 160 Set the wake time ........................................................................... 161 ENWW ix
Manage supplies and accessories ................................................................................................... 162Print when a cartridge reaches estimated end of life ....................................................... 162 Manage print cartridges ................................................................................................... 162Print-cartridge storage ..................................................................................... 162 HP policy on non-HP print cartridges .............................................................. 162 HP fraud hotline and Web site ........................................................................ 162 Recycle supplies ............................................................................................. 163 Cartridge memory tag ..................................................................................... 163 Replacement instructions ...................................................................................................... ........... 164 Replace print cartridges ................................................................................................... 16 4 Replace the toner collection unit ...................................................................................... 167 Install memory DIMMs ..................................................................................................... 169 Enable memory ............................................................................................... 172 Check DIMM installation ................................................................................. 173 Memory allocation .......................................................................................... 173 Install external I/O cards .................................................................................................. 1 74 Clean the product ............................................................................................................. ................ 176 Clean the paper path ....................................................................................................... 17 6 Product updates ............................................................................................................... ................ 177 10 Solve problems Solve general problems .................................................................................................................... 180 Troubleshooting checklist ................................................................................................ 180 Factors that affect product performance .......................................................................... 181 Restore factory settings ...................................................................................................... .............. 182 Interpret control-panel messages .............................................................................................. ....... 183 Control-panel message types .......................................................................................... 183 Control-panel messages .................................................................................................. 183 Clear jams .................................................................................................................... .................... 206 Common causes of jams ................................................................................................. 206 Jam locations ................................................................................................................. .. 207 Clear jams in the right door .............................................................................................. 209 Clear jams in the output bin area ..................................................................................... 212 Clear jams in Tray 1 ......................................................................................................... 213 Clear jams in Tray 2 or optional Trays 3, 4, or 5 .............................................................. 215 Clear jams in the lower right door (Tray 3, 4, or 5) .......................................................... 216 Change jam recovery ....................................................................................................... 217 Solve paper-handling problems ................................................................................................. ....... 218 Product feeds multiple sheets .......................................................................................... 218 Product feeds incorrect page size ................................................................................... 218 Product pulls from incorrect tray ...................................................................................... 219 Paper does not feed automatically .................................................................................. 219 Paper does not feed from Tray 2, 3, 4, or 5 ..................................................................... 220 x ENWW
Transparencies or glossy paper will not feed .................................................................. 220 Envelopes jam or will not feed in the product .................................................................. 221 Output is curled or wrinkled ............................................................................................. 221 Product does not duplex or duplexes incorrectly ............................................................. 222 Solve image-quality problems .................................................................................................. ........ 223 Example print quality problems ........................................................................................ 223 Repetitive defects ruler .................................................................................................... 2 24 Optimize and improve image quality ................................................................................ 225 Internal print-quality-test pages ....................................................................... 225 Manage and configure printer drivers ............................................................ 225 Calibrate the product ....................................................................................... 225 Set the image registration ............................................................................... 226 Solve performance problems .................................................................................................... ....... 227 Solve connectivity problems .................................................................................................. .......... 228 Solve direct-connect problems ........................................................................................ 228 Solve network problems .................................................................................................. 228 Product software problems ..................................................................................................... .......... 229 Solve common Windows problems ................................................................................................ . 230 Solve common Mac problems ..................................................................................................... ..... 231 Appendix A Supplies and accessories Order parts, accessories, and supplies ........................................................................................ .... 236 Part numbers .................................................................................................................. .................. 237 Accessories ................................................................................................................... .. 237 Print cartridges and toner collection unit .......................................................................... 237 Memory ........................................................................................................................ .... 237 Cables and interfaces ...................................................................................................... 23 8 Maintenance kits .............................................................................................................. 238 Appendix B Service and support Hewlett-Packard limited warranty statement .................................................................................... 240 HPs Premium Protection Warranty: LaserJet print cartridge limited warranty statement ................ 241 Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement ......................... 242 End User License Agreement .................................................................................................... ...... 243 Customer self-repair warranty service ......................................................................................... ..... 245 Customer support .............................................................................................................. ............... 246 Appendix C Product specifications Physical specifications ....................................................................................................... .............. 248 Power consumption, electrical specifications, and acoustic emissions ............................................ 248 Environmental specifications .................................................................................................. .......... 248 ENWW xi
Appendix D Regulatory informationFCC regulations ............................................................................................................... ................ 250 Environmental product stewardship program ................................................................................... 2 51 Protecting the environment .............................................................................................. 251 Ozone production ............................................................................................................ 2 51 Power consumption ......................................................................................................... 251 Paper use ..................................................................................................................... ... 251 Plastics ...................................................................................................................... ...... 251 HP LaserJet print supplies ............................................................................................... 251 Return and recycling instructions ..................................................................................... 252 United States and Puerto Rico ........................................................................ 252Multiple returns (more than one cartridge) ..................................... 252 Single returns ................................................................................. 252 Shipping .......................................................................................... 252 Non-U.S. returns ............................................................................................. 252 Paper ......................................................................................................................... ...... 252 Material restrictions ......................................................................................................... . 253 Disposal of waste equipment by users in private households in the European Union .... 253 Chemical substances ....................................................................................................... 253 Material Safety Data Sheet (MSDS) ................................................................................ 254 For more information ....................................................................................................... 25 4 Declaration of Conformity ..................................................................................................... ............ 255 Safety statements ............................................................................................................. ................ 256 Laser safety .................................................................................................................. ... 256 Canadian DOC regulations .............................................................................................. 256 VCCI statement (Japan) .................................................................................................. 256 Power cord instructions ................................................................................................... 256 Power cord statement (Japan) ......................................................................................... 256 EMC statement (China) ................................................................................................... 257 EMC statement (Korea) ................................................................................................... 257 EMI statement (Taiwan) ................................................................................................... 257 Laser statement for Finland ............................................................................................. 257 Substances Table (China) ............................................................................................... 258 Index ......................................................................................................................... ........................................ 259 xii ENWW
1 Product basics ●Product comparison ● Environmental features ● Product features ● Product views ● Control-panel layout ENWW 1
Product comparison ModelFeatures HP Color LaserJet CP4025n HP Color LaserJet CP4525n●100-sheet multipurpose input tray (Tray 1) ● 500-sheet input tray (Tray 2) ● 500-sheet, face-down output bin ● Hi-speed USB 2.0 port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 512 megabytes (MB) of random access memory (RAM) HP Color LaserJet CP4025dn HP Color LaserJet CP4525dn●100-sheet multipurpose input tray (Tray 1) ● 500-sheet input tray (Tray 2) ● 500-sheet, face-down output bin ● Hi-speed USB 2.0 port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 512 megabytes (MB) of random access memory (RAM) ● Automatic two-sided printing HP Color LaserJet CP4525xh●100-sheet multipurpose input tray (Tray 1) ● 500-sheet input tray (Tray 2) ● HP 3x500-sheet paper feeder (Trays 3, 4, and 5) ● 500-sheet, face-down output bin ● Hi-speed USB 2.0 port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 1 gigabyte (GB) of random access memory (RAM) ● Automatic two-sided printing ● HP Encrypted High Performance Hard Disk 2 Chapter 1 Product basics ENWW
Environmental features DuplexSave paper by using duplex printing as your default print setting. Print multiple pages per sheetSave paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. RecyclingReduce waste by using recycled paper. Recycle print cartridges by using the HP return process. Energy savingsSave energy by initiating sleep mode for the product. HP Smart Web printingUse HP Smart Web printing to select, store, and organize text and graphics from multiple Web pages and then edit and print exactly what you see onscreen. It gives you the control you need for printing meaningful information while minimizing waste. Download HP Smart Web printing from this Web site: www.hp.com/go/smartweb. Job storage Use the job storage features to manage print jobs. By using job storage, you activate printing while you are at the shared product, eliminating lost print jobs that are then reprinted. ENWW Environmental features 3
Product features Speed and throughputHP Color LaserJet CP4025 models ●Print up to 35 pages per minute (ppm) on letter-size paper and 35 ppm on A4-size paper. ● As quick as 10 seconds to print the first page ● Recommended monthly print volume of 2,000 to 7,500 pages ● A 800 megahertz (MHz) microprocessor HP Color LaserJet CP4525 models ● Print up to 42 pages per minute (ppm) on letter-size paper and 40 ppm on A4-size paper. ● As quick as 10 seconds to print the first page ● Recommended monthly print volume of 2,500 to 10,000 pages ● A 800 megahertz (MHz) microprocessor Resolution●1200 dots per inch (dpi) with Image Resolution Enhancement technology 3600 ● 1200 x 1200 dpi for detailed line work and small text Memory●n and dn models: 512 MB of random-access memory (RAM), expandable to 1 GB by adding into the open DIMM slot 200-pi n small outline dual inline memory modules (DDR2 SODIMM) that support 256 MB or 512 MB of RAM. ● xh models: 1 gigabyte (GB) of random-access memory (RAM). ● Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently. User interface●Four-line color graphical display on the control panel ● HP Embedded Web Server to configure and manage the product remotely from any computer connected to the same network ● HP Easy Printer Care software (an optional status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software, driver Status Notification pop-up messages, and HP Embedded Web Server Paper-handling ●Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels, envelopes, and other paper types. The tray holds up to 100 sheets of paper, 50 transparencies, or 10 envelopes. ● Tray 2: 500-sheet tray, and an optional HP Postcard media insert. ● Optional Trays 3, 4 and 5: 500-sheet trays ● Two-sided printing: The dn and xh models support automatic two-sided printing. The other models support manual two-sided printing. ● Standard output bin: Hold up to 500 sheets of paper. The product has a sensor that indicates when the bin is full. For information about supported paper sizes, see Supported paper sizes on page 83 . For information about supported paper types, see Supported paper typeson page 85. 4 Chapter 1 Product basics ENWW
Languages and fonts ●HP Printer Control Language PCL 5, PCL 6, and HP postscript level 3 emulation ● Direct PDF ● 93 scalable TrueType PS typefaces Print cartridges●For information regarding print cartridges, see www.hp.com/go/learnaboutsupplies. ● Authentic HP print cartridge detection ● Automatic toner strip remover Supported operating systems● Microsoft® Windows® XP, Windows Vista®, Windows® Server 2003, Windows® Server 2008, and Windows® 7 ● Macintosh OS X 10.4, 10.5, 10.6, and later ● Novell NetWare V6.5 and iPrint V5.12 and later ● Citrix ◦Meta Frame XP ◦ Presentation Server V4.0 and later ◦ XenApp 5.0 ● UNIX ® ●Linux Connectivity●USB 2.0 connection ● Local area network (LAN) Ethernet (RJ-45) connector for the embedded HP Jetdirect print server ● One enhanced input/output (EIO) slot Environment●Sleep setting saves energy ● High content of recyclable components and materials ● Instant-on fuser saves energy Security ●Security lock (optional) ● Job retention ● User PIN authentication for stored jobs ● IPsec security ● HP encrypted High Performance EIO hard drive (included with the xh model, and available as an optional accessory for the other models) ENWW Product features 5
Self-help●Show-me-how pages that you can print from the control panel ● Job aids for specific tasks available from www.hp.com/support/cljcp4025 orwww.hp.com/support/cljcp4525 . ● Animations and help on the control panel Accessibility ●The online user guide is compatible with text screen-readers. ● The print cartridges can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. ● Paper can be loaded in Tray 1 by using one hand. 6 Chapter 1 Product basics ENWW