HP Color LaserJet CP3505x User Manual
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10 Manage and maintain ●Information pages ● Configure e-mail alerts ● Use the embedded Web server ● Use HP Easy Printer Care Software ● Use the HP Printer Utility for Macintosh ● Manage supplies ● Replace supplies and parts ● Clean the printer ● Manage memory ENWW109
Information pages From the printer control panel, you can print pages that give details about the printer and its current configuration. The table below provides the procedures for printing the information pages. Page descriptionHow to print the page Menu map Shows the control-panel menus and available settings.1.Press Menu. 2. Press to highlight INFORMATION , and then press . 3. If PRINT MENU MAP is not highlighted, press or until it is highlighted, and then press . The content of the menu map varies, depending on the options currently installed in the printer. For a complete list of control panel menus and possible values, see Control-panelmenus on page 13 . Configuration page Shows printer settings and installed accessories.1. Press Menu. 2. Press to highlight INFORMATION , and then press . 3. Press to highlight PRINT CONFIGURATION , and then press . NOTE: If the printer contains an HP Jetdirect print server or an optional hard disk drive, an additional configuration page prints that provides information about those devices. Supplies status page Shows print-cartridge toner levels.1. Press Menu. 2. Press to highlight INFORMATION , and then press . 3. Press to highlight PRINT SUPPLIES STATUS PAGE , and then press . NOTE: If you are using non-HP supplies, the supplies status page might not show the remaining life for those supplies. For more information, see Non-HP printcartridges on page 121 . Usage page Shows a page count for each size of paper printed, the number of one-sided (simplexed) or two-sided (duplexed) pages, and the average percentage of coverage for each color.1. Press Menu. 2. Press to highlight INFORMATION , and then press . 3. Press to highlight PRINT USAGE PAGE , and then press . Demo page Shows a color photograph that allows you to check print quality.1.Press Menu. 2. Press to highlight INFORMATION , and then press . 3. Press to highlight PRINT DEMO , and then press . Color usage log Shows color use statistics for the printer.1.Press Menu. 2. Press to highlight INFORMATION , and then press . 3. Press to highlight PRINT COLOR USAGE JOB LOG , and then press . File directory Shows information for all installed mass storage devices. 1. Press Menu. 2. Press to highlight INFORMATION , and then press . 3. Press to highlight PRINT FILE DIRECTORY , and then press . 110 Chapter 10 Manage and maintain ENWW
Page descriptionHow to print the page NOTE:This option does not appear if no mass storage devices are installed. PCL or PS font list Shows which fonts are currently installed in the printer. 1. Press Menu. 2. Press to highlight INFORMATION , and then press . 3. Press to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST , and then press . NOTE: The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM. ENWW Information pages 111
Configure e-mail alerts You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account(s) that you specify. You can configure the following: ●The printer(s) you want to monitor ●The alerts you want to receive (for example, alerts for paper jams, paper out, supplies status, and cover open) ●The e-mail account(s) to which the alerts should be forwarded SoftwareInformation location HP Web JetadminSee HP Web Jetadmin on page 42 for general information about HP Web Jetadmin. See the HP Web Jetadmin Help system for details on alerts and how to set them up. Embedded Web server See Use the embedded Web server on page 113 for general information about the embedded Web server. See the embedded Web server Help system for details on alerts and how to set them up. 112 Chapter 10 Manage and maintain ENWW
Use the embedded Web server NOTE:When the printer is directly connected to a computer, use HP Easy Printer Care Software to view the printer status. ● View printer control status information ● Set the type of paper loaded in each tray ● Determine the remaining life on all supplies and order new ones ● View and change tray configurations ● View and change the printer control panel menu configuration ● View and print internal pages ● Receive notification of printer and supplies events ● View and change network configuration ● View support content that is specific to the current state of the printer When the printer is connected to the network, the embedded Web server is automatically available. You can open the embedded Web server from Windows 95 and later. Use the embedded Web server to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. To use the embedded Web server, you must have Microsoft Internet Explorer 4 and later or Netscape Navigator 4 and later. The embedded Web server works when the printer is connected to an IP-based network. The embedded Web server does not support IPX-based or AppleTalk printer connections. You do not need Internet access to open and use the embedded Web server. Access the embedded Web server by using a network connection 1. In a supported Web browser on your computer, type the IP address for the printer in the address/ URL field. (To find the IP address, print a configuration page. See Information pages on page 110.) NOTE: After you open the URL, you can bookmark it so that you can return to it quickly in the future. 2. The embedded Web server has three tabs that contain settings and information about the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab that you want to view. See the following section for more information about each tab. Embedded Web server sections The table below describes the basic screens of the embedded Web server. ENWW Use the embedded Web server 113
Tab or sectionDescription Information tab Provides printer, status, and configuration information.●Device Status: Shows the printer status and shows the life remaining of HP supplies, with 0% indicating that a supply is empty. The page also shows the type and size of print paper set for each tray. To change the default settings, click Change Settings. ●Configuration Page: Shows the information found on the printer configuration page. ●Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part numbers. To order new supplies, click Order Supplies in the Other Links area on the left side of the window. ●Event log: Shows a list of all printer events and errors. ●Usage page: Shows a summary of the number of pages the printer has printed, grouped by size and type. ●Diagnostics Page: Provides information about printer calibration, color density, and other parameters. ●Device Information: Shows the printer network name, address, and model information. To change these entries, click Device Information on the Settings tab. ●Control Panel: Shows messages from the printer control panel, such as Ready or Sleep mode on. ●Color Usage Job Log: Shows user color print jobs on a job-by-job basis. ●Print: Allows you to send print jobs to the printer. Settings tab Provides the ability to configure the printer from your computer.●Configure Device: Allows you to configure printer settings. This page contains the traditional menus found on printers using a control-panel display. ●E-mail Server: Network only. Used in conjunction with the Alerts page to set up incoming and outgoing e-mail, as well as to set e-mail alerts. ●Alerts: Network only. Allows you to set up to receive e-mail alerts for various printer and supplies events. ●AutoSend: Allows you to configure the printer to send automated e-mails regarding printer configuration and supplies to specific e-mail addresses. ●Security: Allows you to set a password that must be entered to gain access to the Settings and Networking tabs. Enable and disable certain features of the embedded Web server. ●Edit Other Links: Allows you to add or customize a link to another Web site. This link is displayed in the Other Links area on all embedded Web server pages. ●Device Information: Allows you to name the printer and assign an asset number to it. Enter the name and e-mail address for the primary contact who will receive information about the printer. ●Language: Allows you to determine the language in which to display the embedded Web server information. ●Date & Time: Allows time synchronization with a network time server. ●Wake Time: Allows you to set or edit a wake time for the printer. ●Restrict Color: Allows you to set user color print job restrictions. ●Tray Sizes/Types: Allows you to configure trays for various media. NOTE:The Settings tab can be password-protected. If this printer is on a network, always consult with the printer administrator before changing settings on this tab. 114 Chapter 10 Manage and maintain ENWW
Tab or sectionDescription Networking tab Provides the ability to change network settings from your computer.Network administrators can use this tab to control network-related settings for the printer when it is connected to an IP-based network. This tab does not appear if the printer is directly connected to a computer, or if the printer is connected to a network using anything other than an HP Jetdirect print server. NOTE:The Networking tab can be password-protected. Other links Contains links that connect you to the Internet.●HP Instant Support™: Connects you to the HP Web site to help you find solutions. This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer. ●Order Supplies: Connects to the HP Web site, in which you can order genuine HP supplies, such as print cartridges and paper. ●Product Support: Connects to the support site for the printer, from which you can search for help regarding general topics. ●Show Me How: Demonstrates how to perform an action. NOTE:You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it. ENWW Use the embedded Web server 115
Use HP Easy Printer Care Software HP Easy Printer Care Software is an application that you can use for the following tasks: ●Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can use HP Easy Printer Care Software when the printer is directly connected to your computer or when it is connected to a network. You must perform a complete software installation to use HP Easy Printer Care Software. NOTE: You do not have to have Internet access to open and use HP Easy Printer Care Software. However, if you click a Web-based link, you must have Internet access to go to the site associated with the link. Supported operating systems HP Easy Printer Care Software is supported for Windows 2000 and Windows XP. Open HP Easy Printer Care Software Use one of the following methods to open HP Easy Printer Care Software: ● On the Start menu, select Programs, select HP, and then select HP Easy Printer Care Software . ● In the Windows system tray (in the lower righthand corner of the desktop), double-click the HP Easy Printer Care Software icon. ● Double-click the desktop icon. HP Easy Printer Care Software sections HP Easy Printer Care Software contains the sections described in the table below. SectionDescription Overview tab Contains basic status information for the printer. ● Devices list: Shows the printers that you can select. ● Device Status section: Shows printer status information. This section will indicate printer alert conditions, such as an empty print cartridge. It also shows device-identification information, control-panel messages, and print-cartridge levels. After you correct a problem with the printer, click the button to update the section. ● Supplies Status section: Shows detailed supplies status, such as the percentage of toner remaining in the print cartridges and the status of the media that is loaded in each tray. ● Supplies Details link: Opens the supplies status page to view more detailed information about printer supplies, ordering information, and recycling information. 116 Chapter 10 Manage and maintain ENWW
SectionDescription Support tab Provides help information and links.●Provides device information, including alerts for items needing attention. ●Provides links to troubleshooting information and tools. ●Provides links to the HP Web site for registration, support, and for ordering supplies. NOTE:If you use a dial-up connection and did not connect to the Internet when you first opened the HP Easy Printer Care Software, you must connect before you can visit these Web sites. Supplies Ordering window Provides access to online or e-mail supplies ordering.●Ordering list: Shows the supplies that you can order for each printer. If you want to order a certain item, click the Order check box for that item in the supplies list. ●Shop Online for Supplies button: Opens the HP supplies Web site in a new browser window. If you have checked the Order check box for any items, the information about those items can be transferred to the Web site. ●Print Shopping List button: Prints the information for the supplies that have the Order check box selected. ●Email Shopping List button: Creates a text list of items that have the Order check box selected. The list can be copied into an e-mail message that you send to your supplier. Alert Settings window Allows you to configure the printer to automatically notify you of printer issues.●Alerts on or off: Activates or deactivates the alerts feature for a certain printer. ●When alerts appear: Sets when you want alerts to appear—either when you are printing to that particular printer, or anytime there is a printer event. ●Alert event type: Sets whether you want alerts for only critical errors, or for any error, including continuable errors. ●Notification type: Sets what type of alert should appear (pop-up message or system tray alert, and e-mail message). Device List tab Shows information about each printer in the Devices list.●Printer information, including printer name, make, and model ●An icon (if the View as drop-down box is set to Tiles, which is the default setting) ●Any current alerts for the printer If you click a printer in the list, the HP Easy Printer Care Software opens the Overview tab for that printer. Device List tab information includes the following: Find Other Printers window Allows you to add more printers to your printer list.Clicking the Find Other Printers link in the Devices list opens the Find Other Printers window. The Find Other Printers window provides a utility that detects other network printers so that you can add them to the Devices list and then monitor those printers from your computer. ENWW Use HP Easy Printer Care Software 117
Use the HP Printer Utility for Macintosh Use the HP Printer Utility to configure and maintain a printer from a Mac OS X V10.2 or V10.3 computer. Open the HP Printer Utility Open the HP Printer Utility in Mac OS X V10.2 1.Open the Finder, and then click Applications. 2. Click Library , and then click Printers. 3. Click hp, and then click Utilities. 4. Double-click HP Printer Selector to open the HP Printer Selector. 5. Select the printer that you want to configure, and then click Utility. Open the HP Printer Utility in Mac OS X V10.3 1.In the Dock, click the Printer Setup Utility icon. NOTE:If the Printer Setup Utility icon does not appear in the Dock, open the Finder, click Applications , click Utilities , and then double-click Printer Setup Utility. 2.Select the printer that you want to configure, and then click Utility. HP Printer Utility features The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages. ItemDescription Color CleaningPrints a cleaning page. Configuration PagePrints a configuration page. Supplies StatusShows the printer supplies status and provides links for online supplies-ordering. HP SupportProvides access to technical assistance, on line supplies ordering, online registration, and recycling and return information. File UploadTransfers files from the computer to the printer. Upload FontsTransfers font files from the computer to the printer. Firmware UpdateTransfers updated firmware files from the computer to the printer. Duplex ModeTurns on the automatic two-sided printing mode. Economode Toner DensityTurns on the Economode setting to conserve toner, or adjusts toner density. ResolutionChanges the resolution settings, including the REt setting. Lock ResourcesLocks or unlocks storage devices, such as a hard disk. Stored JobsManages print jobs that are stored on the printer hard disk. Trays ConfigurationChanges the default printer tray settings. IP Settings Changes the printer network settings and provides access to the embedded Web server. 118 Chapter 10 Manage and maintain ENWW