HP Color LaserJet 4700dtn User Manual
Have a look at the manual HP Color LaserJet 4700dtn User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1114 HP manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Loading custom-sized media into Tray 2 and optional trays .............................................107 Printing on special media ..................................................................................................... .............109 Transparencies ................................................................................................................ .109 Glossy paper .................................................................................................................. ...109 Colored paper ................................................................................................................. ..110 Envelopes ..................................................................................................................... ....110 Labels ........................................................................................................................ .......110 Heavy paper ................................................................................................................... ..110 HP LaserJet Tough paper .................................................................................................111 Preprinted forms and letterhead .......................................................................................111 Recycled paper ................................................................................................................ .112 Using features in the printer driver .......................................................................................... ..........113 Creating and using quick sets ...........................................................................................113 Creating and using watermarks ........................................................................................114 Resizing documents .........................................................................................................114 Setting a custom paper size from the printer driver ..........................................................115 Using different paper/covers .............................................................................................115 Printing a blank first page .................................................................................................11 5 Printing multiple pages on one sheet of paper .................................................................115 Printing on both sides of the paper ...................................................................................116 To print on both sides by using the duplex-printing accessory ........................116 To print on both sides manually .......................................................................117 Layout options for printing on both sides .........................................................117 Setting the stapling options ...............................................................................................118 Setting the color options ...................................................................................................11 8 Using the HP Digital Imaging Options dialog box .............................................................119 Using the Services tab ......................................................................................................11 9 Using features in the Macintosh printer driver ................................................................................ ...121 Creating and using presets in Mac OS X ..........................................................................121 Printing a cover page ........................................................................................................1 21 Printing multiple pages on one sheet of paper .................................................................122 Printing on both sides of the paper ...................................................................................122 Setting the color options ...................................................................................................12 3 Two-sided (duplex) printing ................................................................................................... ............125 Control panel settings for automatic two-sided printing ....................................................126 To enable or disable two-sided printing from the printer control panel ............126 Options for binding two-sided printing jobs .......................................................................127 Manual two-sided printing .................................................................................................127 Printing booklets ............................................................................................................. ..128 Using the stapler/stacker ..................................................................................................... ..............129 Configuring the printer driver to recognize the stapler/stacker .........................................129 Selecting the printer behavior at staples out .....................................................................130 Printing to the stapler/stacker ...........................................................................................130 Selecting the stapler in an application ..............................................................................130 Selecting the stapler at the control panel ..........................................................................131 Job offset .................................................................................................................... ......131 Paper orientation when a stapler/stacker is installed ........................................................132 Special printing situations ................................................................................................... ...............133 Printing a different first page .............................................................................................13 3 Printing a blank back cover ...............................................................................................133 ENWW ix
Printing on custom-size media ..........................................................................................133 Stopping a print request ....................................................................................................134 Stopping the current print job from the printer control panel ............................134 Stopping the current print job from a software application ...............................134 Job storage features .......................................................................................................... ................135 Proofing and holding a job ................................................................................................135 Printing stored jobs ..........................................................................................135 Deleting stored jobs .........................................................................................136 Private jobs .................................................................................................................. .....136 Printing a private job ........................................................................................136 Deleting a private job .......................................................................................137 Mopier mode ................................................................................................................... ..137 Storing a print job ........................................................................................................... ...138 Quick-copying a job ..........................................................................................................1 38 Managing memory ............................................................................................................... ..............140 5 Managing the printer Printer information pages ..................................................................................................... .............142 Menu map ...................................................................................................................... ...142 Configuration page ...........................................................................................................1 42 Supplies status page ........................................................................................................14 3 Usage page .................................................................................................................... ..143 Demo page ..................................................................................................................... ..144 Print CMYK samples .........................................................................................................144 Print RGB samples ...........................................................................................................14 4 File directory ................................................................................................................ .....145 PCL or PS font list ........................................................................................................... .145 Event log ..................................................................................................................... ......145 Using the embedded Web server ................................................................................................. .....146 Accessing the embedded Web server ..............................................................................146 Information tab ............................................................................................................... ...147 Settings tab .................................................................................................................. .....147 Setting the real-time clock ................................................................................................148 Networking tab ................................................................................................................ ..148 Other links ................................................................................................................... ......148 Using the HP Easy Printer Care Software ....................................................................................... ..149 Supported operating systems ...........................................................................................149 To use the HP Easy Printer Care Software ......................................................................149 HP Easy Printer Care Software sections ..........................................................................149 6 Color Using color ................................................................................................................... .....................152 HP ImageREt 3600 ...........................................................................................................152 Paper selection ............................................................................................................... ..152 Color options ................................................................................................................. ....152 sRGB .......................................................................................................................... ......152 Printing in four colors — CMYK ........................................................................................153 CMYK ink set emulation (PostScript only) ........................................................................153 Color matching ................................................................................................................ ..................154 PANTONE® color matching .............................................................................................154 x ENWW
Sample book color matching ............................................................................................154 Printing color samples ......................................................................................................155 Managing printer color options on Windows computers ....................................................................156 Print in grayscale ............................................................................................................ ..156 RGB Color (Color Themes) ..............................................................................................156 Automatic or manual color adjustment .............................................................................156 Manual color options ........................................................................................157 Restricting color printing ...................................................................................................1 58 Managing printer color options on Macintosh computers ..................................................................159 Print Color as Gray ........................................................................................................... 159 Advanced color options for text, graphics, and photographs ............................................159 Halftone options ...............................................................................................159 Neutral Grays ...................................................................................................159 RGB Color ........................................................................................................160 Edge Control ....................................................................................................160 7 Maintenance Managing print cartridges ..................................................................................................... .............162 HP print cartridges ............................................................................................................162 Non-HP print cartridges ....................................................................................................162 Print cartridge authentication ............................................................................................162 HP fraud hotline .............................................................................................................. ..162 Print cartridge storage ......................................................................................................1 63 Print cartridge life expectancy ...........................................................................................163 Checking the print cartridge life ........................................................................................163 Using the printer control panel .........................................................................163 Using the embedded Web server .....................................................................163 Using HP Easy Printer Care Software .............................................................163 Using HP Web Jetadmin ..................................................................................163 Changing print cartridges ..................................................................................................... .............164 Replacing a print cartridge ................................................................................................164 To replace the print cartridge ............................................................................................164 Replacing supplies ............................................................................................................ ................167 Locating supplies ............................................................................................................. .167 Supply replacement guidelines .........................................................................................167 Making room around the printer for replacing supplies .....................................................167 Approximate replacement intervals for supplies ...............................................................168 Replacing the stapler cartridge .........................................................................................168 Using the cleaning page ....................................................................................................... .............172 Configuring alerts ............................................................................................................ ..................175 8 Problem solving Basic troubleshooting checklist ............................................................................................... ..........178 Factors affecting printer performance ......................................................................................... ......179 Troubleshooting information pages ...................................................................................................180 Configuration page ...........................................................................................................1 80 Paper path test page ........................................................................................................18 0 Registration page ............................................................................................................. .181 Event log ..................................................................................................................... ......181 Control panel message types ................................................................................................... .........183 ENWW xi
Status messages ..............................................................................................................183 Warning messages ...........................................................................................................183 Error messages ................................................................................................................ 183 Critical error messages .....................................................................................................18 3 Control panel messages ........................................................................................................ ............184 Message listing ............................................................................................................... ..184 Paper jams .................................................................................................................... ....................210 Paper jam recovery ...........................................................................................................2 10 To disable paper jam recovery .........................................................................211 Common causes of paper jams ................................................................................................... ......212 Paper jams .................................................................................................................... ....212 Clearing jams ................................................................................................................. ...................213 Jam in Tray 1 ................................................................................................................. ...213 Jam in Tray 2 or optional trays .........................................................................................214 Jams in top cover area .....................................................................................................215 Clearing a jam in the top cover area ................................................................216 Clearing other jams ........................................................................................................... 218 Jams in the stapler/stacker ...............................................................................................220 Staple jams ................................................................................................................... ....227 Media-handling problems ....................................................................................................... ...........230 Multiple sheets ............................................................................................................... ...230 Stapler/stacker ............................................................................................................... ...230 Incorrect page size ........................................................................................................... 231 Incorrect tray ................................................................................................................ .....231 Automatic feed error .........................................................................................................2 32 Tray 2 or optional tray feed error ......................................................................................232 Special media feed error ...................................................................................................233 Envelope printing error .....................................................................................................23 3 Output quality ................................................................................................................ ....234 Duplexing error ............................................................................................................... ..234 Printer response problems ..................................................................................................... ...........235 Control panel display is blank ...........................................................................................235 Printer does not print ........................................................................................................ 235 Printer not receiving data ..................................................................................................23 6 Printer selection ............................................................................................................. ...237 Printer control panel problems ................................................................................................ ..........238 Control panel setting ......................................................................................................... 238 Selecting optional trays .....................................................................................................2 38 Incorrect printer output ...................................................................................................... ................239 Incorrect fonts ............................................................................................................... ....239 Symbol sets ................................................................................................................... ...239 Drifting text ................................................................................................................. .......239 Output errors ................................................................................................................. ....239 Partial printout .............................................................................................................. .....240 Guidelines for printing with different fonts .........................................................................240 Software application problems ................................................................................................. .........241 System selection through software ...................................................................................241 Font selection from software .............................................................................................241 Color selection from software ...........................................................................................241 Optional trays and duplexer recognition ...........................................................................241 xii ENWW
Troubleshooting common Macintosh problems .................................................................................243Solving problems with Mac OS 9.x ...................................................................................243 Solving problems with Mac OS X .....................................................................................245 Color printing problems ....................................................................................................... ..............249 Printout color error .......................................................................................................... ..249 Incorrect shade ............................................................................................................... ..249 Missing color ................................................................................................................. ....249 Cartridge error ............................................................................................................... ...250 Color match error ............................................................................................................. .250 Print quality troubleshooting ................................................................................................. .............251 Print quality problems associated with media ...................................................................251 Overhead transparency defects ........................................................................................251 Print quality problems associated with the environment ...................................................252 Print quality problems associated with jams .....................................................................252 Print quality troubleshooting pages ...................................................................................252 Print quality troubleshooting tool .......................................................................................252 Calibrating the printer ....................................................................................................... 253 Repetitive defect ruler ....................................................................................................... 253 Print quality defect chart ...................................................................................................2 54 Appendix A Working with memory and print server cards Printer memory and fonts ...................................................................................................... ............260 Installing a hard disk, memory, and fonts ..................................................................................... .....261 Installing a hard drive ....................................................................................................... .261 Installing DDR memory DIMMs ........................................................................................263 Installing a flash memory card ..........................................................................................268 Enabling memory ..............................................................................................................2 72 To enable memory for Windows 98 and Me ....................................................272 To enable memory for Windows 2000 and XP .................................................272 Installing an HP Jetdirect print server card .................................................................................. ......273 To install an HP Jetdirect print server card .......................................................................273 Appendix B Supplies and accessories Ordering directly through the embedded Web server (for printers with network connections) ..........278 Part numbers .....................................................................................................................................279 Appendix C Service and Support Hewlett-Packard limited warranty statement .................................................................................... .284 Print cartridge limited warranty statement .................................................................................... .....285 Fuser and transfer unit limited warranty statement ...........................................................................2 86 HP maintenance agreements ..................................................................................................... .......287 On-site service agreements ..............................................................................................287 Priority on-site service ......................................................................................287 Next-day on-site service ...................................................................................287 Weekly (volume) on-site service ......................................................................287 Appendix D Printer specifications Physical dimensions ........................................................................................................... ...............290 Electrical specifications ..................................................................................................... ................291 ENWW xiii
Acoustic emissions ............................................................................................................................292 Environmental specifications .................................................................................................. ...........293 Appendix E Regulatory information FCC regulations ............................................................................................................... .................296 FCC regulations ............................................................................................................... .296 Environmental product stewar dship program ....................................................................................2 97 Protecting the environment ...............................................................................................297 Ozone production .............................................................................................................2 97 Power consumption ..........................................................................................................297 Paper use ..................................................................................................................... ....297 Plastics ...................................................................................................................... .......297 HP LaserJet printing supplies ...........................................................................................297 HP Printing Supplies Returns and Recycling Program Information ..................................297 Recycled paper ................................................................................................................ .298 Material restrictions ......................................................................................................... ..298 Disposal of waste equipment by users in private households in the European Union ......................................................................................................................... .......299 Material Safety Data Sheet (MSDS) .................................................................................299 For more information ........................................................................................................29 9 Declaration of Conformity ..................................................................................................... .............300 Safety statements ............................................................................................................. .................301 Laser safety .................................................................................................................. ....301 Canadian DOC regulations ...............................................................................................301 EMI statement (Korea) ......................................................................................................301 VCCI statement (Japan) ...................................................................................................301 AC cordset statement (Japan) ..........................................................................................301 Laser Statement for Finland .............................................................................................302 Glossary ...................................................................................................................... ......................................303 Index.................................................................................................................................................................307 xiv ENWW
1 Printer basics This chapter contains information on setting up your printer and becoming familiar with its features. The following topics are covered: ● Quick access to printer information ● Printer configurations ● Printer features ● Walk around ● Printer software ● Printer drivers ● Printer drivers for Macintosh computers ● Software for Macintosh computers ● Using the HP Printer Utility for Macintosh ● Print media specifications ENWW 1
Quick access to printer information World Wide Web links Printer drivers, updated HP printer software, and product information and support may be obtained from the following URLs: ● http://www.hp.com/support/clj4700 Printer drivers may be obtained from the following sites: ● In China: ftp://www.hp.com.cn/support/clj4700 ● In Japan: ftp://www.jpn.hp.com/support/clj4700 ● In Korea: http://www.hp.co.kr/support/clj4700 ● In Taiwan: http://www.hp.com.tw/support/clj4700 , or the local driver Web site: http://www.dds.com.tw To order supplies: ● United States: http://www.hp.com/go/ljsupplies ● Worldwide: http://www.hp.com/ghp/buyonline.html To order accessories: ● http://www.hp.com/go/accessories User guide links For the latest version of the HP Color LaserJet 4700 series printer user guide, go to http://www.hp.com/ support/clj4700 . Where to look for more information Several references are available for use with this printer. See http://www.hp.com/support/clj4700. Setting up the printer Start Guide Provides step-by-step instructions for installing and setting up the printer. HP Driver Pre-Configuration Guide For detailed information about configuring printer drivers, go to http://www.hp.com/go/hpdpc_sw. 2 Chapter 1 Printer basics ENWW
HP Embedded Web Server User Guide Information about using the embedded Web server is available on the CD-ROM that came with the printer. Accessory and Consumable Installation Guides Provides step-by-step instructions for installing the printer’s accessories and consumables. Supplied with the printer’s optional accessories and consumables. Using the printer CD-ROM User Guide Provides detailed information on using and troubleshooting the printer. Available on the CD-ROM included with the printer. Online Help Provides information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver. ENWWQuick access to printer information 3
Printer configurations Thank you for purchasing the HP Color LaserJet 4700 series printer. This printer is available in the configurations described below. HP Color LaserJet 4700 (product number Q7491A) The HP Color LaserJet 4700 printer is a four-color laser printer that prints up to 31 pages per minute (ppm) for letter-sized paper and up to 30 ppm for A4-size paper. ●Trays . The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of various print media or 20 envelopes. A standard 500-sheet paper feeder (Tray 2) supports letter, legal, executive, 8.5 x 13, JIS B5, executive (JIS), 16K, A4, and A5, and custom media. The printer can support up to four optional 500-sheet paper feeders (Trays 3, 4, 5, and 6). ● Connectivity . The printer provides parallel, network, and auxiliary ports for connectivity. Two enhanced input/output (EIO) slots, wireless connectivity capability with optional print server, auxiliary port, universal serial bus (USB) and accessory connections, and bidirectional parallel cable interface (IEEE-1284-C compliant) are standard. ● Memory. 160 megabytes (MB) of memory: 128 MB of dual data-rate (DDR) synchronous dynamic random access memory (SDRAM), 32 MB of memory on the formatter board, and one open dual inline memory module (DIMM) slot. NOTE To allow memory expansion, the printer has an available 200-pin small outline dual inline memory module (SODIMM) slot that accepts 128 or 256 MB RAM. The printer can support up to 544 MB of memory: 512 MB of memory in SODIMMs, plus 32 MB additional memory on the formatter board. An optional hard disk drive is also available. HP Color LaserJet 4700n (product number Q7492A) 4 Chapter 1 Printer basics ENWW