HP Color LaserJet 2550L User Manual

The printer prints, but the text is wrong, garbled, or incomplete.
Cause
Solution
If the printer is connected to a computer, the operating
system is malfunctioning.Check the operating system. If you do not know how to use
the following method, see the documentation that came with
the computer.
Restart the computer. When it beeps during startup, press
F5 and select Command Prompt Only. At the C: prompt
on the computer, type Dir>LPT1 and then press Enter.
(This assumes the printer is connected to LPT1.) If...

Solving PostScript (PS) errors
The following situations are specific to the PS language and might occur when several
printer languages are being used.
Note
To receive a printed or an onscreen message when PS errors occur, select this option in the
PS printer driver or the HP Toolbox.
The job prints in Courier (the printer default typeface) instead of the typeface that you requested.
Cause
Solution
The requested typeface is not downloaded. A personality
switch might have been performed to print a PCL job...

Solving common Macintosh problems
In addition to the problems that are listed in Solving general printing problems, this section
lists problems that can occur when using Mac OS 9.x, or Mac OS X.
Note
The HP color LaserJet 2550 series printer supports USB and Internet protocol (IP) printing
by using an Ethernet connection (networked models only). Setup for USB and IP printing is
performed through the Desktop Printer Utility. The printer will not appear in the Chooser.
Problems with Mac OS 9.x.
The printer...

A print job was not sent to the printer that you wanted.
Cause
Solution
The print queue might be stopped.Restart the print queue. Open the Printing menu in the top
menu bar and click Start Print Queue.
The wrong printer name or IP address is being used.
Another printer with the same or similar name or IP address
might have received your print job.Check the printer name or IP address by printing a
configuration page. (Briefly press 
(GO) and (CANCEL
JOB) simultaneously.) Verify that the printer name or...

When connected with a USB cable, the printer does not appear in the Desktop Printer Utility or the Apple System
Profiler after the driver is selected.
Cause
Solution
This problem is caused by either a software or hardware
component.Software troubleshooting
●Check that your Macintosh supports USB.
●Verify that your Macintosh operating system is Mac OS
9.1 or later.
●Ensure that your Macintosh has the appropriate USB
software from Apple.
Note
The iMac and Blue G3 desktop Macintosh systems meet all
of the...

The printer name, IP address, or Rendezvous host name does not appear in the printer list box in the print center.
Cause
Solution
The printer might not be ready.Make sure the cables are connected correctly, the printer is
on, and the ready light is on. If connecting through a USB or
Ethernet hub, try connecting directly to the computer or use
a different port.
The wrong connection type might be selected.Make sure that USB, IP Printing, or Rendezvous is selected,
depending on the type of connection that...

A print job was not sent to the printer that you wanted.
Cause
Solution
The print queue might be stopped.Restart the print queue. Open print monitor and select
Start Jobs.
The wrong printer name or IP address is being used.
Another printer with the same or similar name, IP address,
or Rendezvous host name might have received your print job.Check the printer name, IP address, or Rendezvous host
name by printing a configuration page. (Briefly press 
(GO) and (CANCEL JOB) simultaneously.) Verify that the...

When connected with a USB cable, the printer does not appear in the Macintosh Print Center after the driver is
selected.
Cause
Solution
This problem is caused by either a software or a hardware
component.Software troubleshooting
●Check that your Macintosh supports USB.
●Verify that your Macintosh operating system is Mac OS
X version 10.1 or later.
●Ensure that your Macintosh has the appropriate USB
software from Apple.
Hardware troubleshooting
●Check that the printer is turned on.
●Verify that the USB...

Resolving problems that generated messages
This section helps resolve problems that generated messages on the computer.
Messages for both Windows and Macintosh
This section lists some common errors that provide only a simple message but no
information for resolving the error. Errors that you see in HP Toolbox provide their own
instructions for resolving the error. For other errors that are generated by your operating
system, see the documentation for the operating system or computer.
Limit Check Error...

MessageSolution
General Protection Fault
Exception OE
Spool32
Illegal OperationRestart the computer and try again.
Clear the contents of the computer Temp folder,
which is generally located in C:\Windows (for
Windows 98 and Me) or C:\Winnt (for
Windows 2000 and XP).
Change the graphics mode in the driver from
raster to vector, or from vector to raster.
Other Windows messagesFor more information, see the Microsoft
Windows 98, 2000, Me, or XP documentation
that came with the operating system or computer....