HP Business InkJet 2800 User Manual

							ENWWPrinting on special and custom-size media     2 9     
Printing on special and custom-size media
This section provides information on how to print on media such as envelopes, photo paper, 
postcards, and transparencies, as well as custom-size media.
To print on special media (Windows)
1Load the appropriate media. See Loading media.
2With a document open, on the File menu, click Print, and then click Setup or Properties.
3Click the Paper/Quality tab.
4Select the media type from the Ty p e  i s drop-down list. 
5Select the media size from the Size is drop-down list.
-Or
Click Custom, enter the dimensions of the media, and click OK.
6Select the tray in which the media is loaded from the source is drop-down list.
7Change any other desired settings and click OK.
8Print your document. 
To print on special media (Mac OS)
1Load the appropriate media. See Loading media.
2On the File menu, click Pag e Setu p.
3Select the media size. 
4To set a custom media size, complete the following steps:
aClick Custom Paper Size in the Settings pull-down menu.
bClick New, and then type a name for the size in the Paper Size Name box.
cIn the Width and Height boxes, type the dimensions and set the margins.
dClick Done or OK.
5On the File menu, click Print.
6Open the Color panel.
7Click the Paper tab and select the media type.
8Change any other desired settings and click Print.
 
						

							30    4 - Configuring and managing the printerENWW
4
Configuring and managing 
the printer
Managing the printer
Overview of printer management tasks
The following table lists the printer tools that can be used to manage the printer. It lists the 
most common tools that are used for administrator functions.
For more information about the administrator tools listed in the table, see Overview of printer 
management tools.
*Windows users can use the control panel, EWS, Toolbox, HP Web Jetadmin, and 
myPrintMileage. Mac OS users can use the control panel and EWS.
If you want to......use these tools.*
Control 
panelEmbedded 
Web 
server 
(EWS)Toolbox 
(Windows)HP Web 
Jetadmin 
softwaremyPrintMileage
Monitor the printer
zOperation and status
zMedia and supplies
zJobs and printer usage
Administer the printer
zPrinter security
zConfigure job-accounting 
options
zSet language
zSet PowerSave mode time
zChange tray and 
media-handling settings
zSet up alerts and 
notifications
zUpgrade firmware on the 
printer
zReset the HP Jetdirect 
print server
Configure network options
zConfigure I/O timeout
zConfigure network 
parameters
 
						

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Monitor the printer 
NoteFor information about opening and using specific management tools, see Overview of printer 
management tools.
Administer the printer
This section contains information about administering the printer and modify printer settings.
NoteFor information about opening and using specific management tools, see Overview of printer 
management tools.
Use this tool......to obtain the following information.
Control panelStatus of jobs that are being processed, the operating status of the 
printer, and the status of ink cartridges and printheads. 
See Control panel for more information.
Embedded Web server 
(EWS)
zPrinter status information: 
Click the Information tab, and then click an option available on 
the left pane.
zInk cartridge and printhead status: 
Click the Information tab, and then click Ink Supplies in the 
left pane.
zAccumulated ink and media usage: 
Click the Information tab, and then click Usage in the left pane. 
zTotal number of pages and ink used by each user of the printer: 
Click the Settings tab, click Job Accounting in the left pane, 
and then click the Users tab in the right pane.
zUsage information: 
Click the Settings tab, and then click Job Accounting in the 
left pane. 
Toolbox (Windows)
zInk cartridge information: 
The ink-level information appears on the Printer Status tab. 
Click Ink Cartridge Information for information about 
replacement ink cartridges and expiration date.
HP Web Jetadmin softwareSupplies information and network status. See HP Web Jetadmin 
software.
myPrintMileageSupplies usage of the printer. See myPrintMileage.
 
						

							32    4 - Configuring and managing the printerENWW
Use this tool......to do the following.
Control panelzSet the control-panel language: 
1Press   (Select button) on the control panel.
2Press   (Down Arrow button) until CONFIGURE DEVICE is 
highlighted, and then press   (Select button).
3Press   (Down Arrow button) until SYSTEM SETUP is 
highlighted, and then press   (Select button).
4Press   (Down Arrow button) until the language option is 
highlighted, then press   (Select button), and change the 
desired settings.
zChange tray and media-handling settings: 
Press   (Select button). Press   (Down Arrow button) until 
PAPER HANDLING is highlighted, then press   (Select button), 
and change the desired settings.
zPerform printer maintenance tasks: 
Press   (Select button). Press   (Up Arrow button) until 
MAINTENANCE is highlighted, then press   (Select button), and 
change the desired settings.
zReset the HP Jetdirect print server: 
Press   (Power button) to turn off the printer. While holding   
(Back button) and   (Resume button), turn on the printer.
Embedded Web server
zModify the administrator password: 
Click the Settings tab, and click Security in the left pane. 
zChange job accounting settings: 
Click the Settings tab, click Job Accounting in the left pane, 
and then click the Options tab.
zSet the language in the control panel and EWS: 
Click the Settings tab, and then click Language in the left pane. 
zChange tray and media-handling settings: 
Click the Settings tab, and then click Paper Handling in the 
left pane.
zPerform printer maintenance tasks: 
Click the Settings tab, and then click Diagnostic in the left pane.
zSet up EWS alerts and notifications: 
Click the Settings tab, and then click Alerts in the left pane.
HP Web Jetadmin softwareRemotely install, configure, and monitor status (including levels for 
supplies); conduct remote diagnostics; and troubleshoot problems. 
Go to http://www.hp.com/go/webjetadmin.
myPrintMileageKeep track of supplies usage of the printer so that you can forecast 
and plan the purchase of supplies. See myPrintMileage.
 
						

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Configure network options
This section contains information about configuring the printer’s network settings. 
For information about opening and using specific management tools, see Overview of printer 
management tools.
For a list of current settings, print a configuration page. See Understanding and printing the 
configuration page. If the printer is connected to a network with an HP Jetdirect print server, 
you can use a variety of common network protocols such as TCP/IP. 
By factory default, all supported network protocols are turned on. However, turning off unused 
protocols can provide such benefits as decreasing network traffic that the printer generates 
and preventing unauthorized users from printing to the printer.
Overview of printer management tools
Embedded Web server (EWS)
When the printer is connected to a network, you can use the printer’s EWS to view status 
information, change settings, and manage the printer at your computer.
NoteFor a list of system requirements for the EWS, see Printer specifications.
Some settings might be restricted by the requirement for an EWS password.
You can open and use the EWS without being connected to the Internet. 
However, some features will not be available.
Use this tool......to do the following.
Control panelConfigure the I/O timeout: Press   (Select button). Press   (Down 
Arrow button) until CONFIGURE DEVICE is highlighted, then press   
(Select button); press   (Down Arrow button) until I/O is 
highlighted, then press   (Select button).
Embedded Web server
zConfigure network parameters: Click the Networking tab.
zSet a static IP address: Click the Networking tab, select Manual 
from the IP Configuration Method drop-down list, enter the 
static IP address in the IP Address box, enter the Host Name, 
Subnet Mask, and Default Gateway, if needed, and click Apply. 
Note: It is not recommended that you assign a static IP address 
to the printer. However, a static IP address might resolve certain 
setup and printing problems, such as a conflict with a personal 
firewall.
HP Web Jetadmin softwareRemotely configure network settings. See HP Web Jetadmin 
software.
 
						

							34    4 - Configuring and managing the printerENWW
To open the EWS
You can open the EWS in the following ways: 
NoteTo open the EWS from the Toolbox (Windows) or the HP Inkjet Toolbox (Mac OS), the printer 
must be on a network and must have an IP address.
zWeb browser
In a supported Web browser on your computer, type the IP address that has been 
assigned to the printer. For example, if the IP address is 123.123.123.123, type the 
following address into the Web browser:
http://123.123.123.123.
The IP address for the printer is listed on the configuration page; seeUnderstanding and 
printing the configuration page. 
After you open the EWS, you can bookmark it so that you can return to it quickly in 
the future.
zToolbox (Windows)
1Open the Toolbox. For instructions, see Toolbox (Windows).
2Click the Information tab, and then click Launch EWS.
EWS pages
The EWS contains pages that you can use to view product information and change printer 
settings. The pages also contain links to other e-services.
HP Web Jetadmin software
The HP Web Jetadmin software is a Web-based management solution for remotely installing, 
configuring (both individually or in batch mode), monitoring status (including levels for 
supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and 
non-HP network peripherals. 
After the HP Web Jetadmin software has been installed, you can gain access to it from 
anywhere within your intranet by using a standard Web browser. 
To get more information or to download the software, go to http://www.hp.com/go/
webjetadmin.
PagesContents
InformationShows status information about the printer, its ink supplies and usage, and a log of 
printer events (such as errors). 
SettingsShows the settings that have been configured for the printer and gives you the ability 
to change these settings.
NetworkingShows network status and the network settings that have been configured for the 
printer. These pages only appear if the printer is connected to a network. See 
Configure network options for more information. See also the HP Jetdirect 
Administrator’s Guide on the Starter CD for more information.
Other LinksConnects you to other resources, including e-services, such as HP Instant Support, 
myPrintMileage, and online ordering of supplies. For more information, see HP Instant 
Support and myPrintMileage. 
You can also add or customize up to five links to the websites of your choice. 
These links appear on the left pane throughout the EWS pages.
 
						

							ENWWManaging the printer     35    
Toolbox (Windows)
The Toolbox provides status and maintenance information about the printer. It also provides 
links to this guide for help in performing basic printing tasks and solving problems. 
NoteIf the Toolbox was not installed with the other printer software components, you can install it 
using the installation program on the Starter CD.
To monitor a printer on a shared port (for example, \\portname\printername) from a client 
machine, the Toolbox must be running on the server machine as well as on the client machine.
To open the Toolbox
1From the Start menu at your computer, point to Programs.
2Point to the printer name, and then click the Toolbox icon.
Toolbox tabs 
The Toolbox contains tabs that you can use to view product information.
TabsContents
Printer Status  zSelected printer
Displays a list of installed printers that are supported by the Toolbox.
zInk Level Information
Shows estimated ink levels for each cartridge. 
zOrder Supplies
Provides access to a website where you can order printing supplies for the printer 
online.
zInk Cartridge Information
Shows order numbers and expiration dates for the installed ink cartridges.
zPreferences
Gives you the ability to set advanced Toolbox settings, such as selecting which 
printer error messages appear, specifying whether you want to be notified by an 
audio alert when an error occurs, as well as the types of error messages that you 
want to see. 
Also, you can turn on myPrintMileage AutoSend, a service that HP provides to 
help you keep track of your device usage to help you forecast device usage and 
plan the purchase of supplies. See myPrintMileage for more information. 
Information 
zPrinter Information
Provides links to myPrintMileage and shows the printer hardware and printhead 
health information. See myPrintMileage for more information.
zHelp Information
Provides links to HP Instant Support and HP Customer Support, as well as to this 
guide for help in performing tasks and troubleshooting. It also provides 
instructions that guide you through registering the printer onscreen. See 
HP Instant Support for more information.
 
						

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HP Instant Support
HP Instant Support is a suite of Web-based troubleshooting tools that help you quickly identify, 
diagnose, and resolve printing problems. 
It provides the following information about your device:
zEasy access to troubleshooting tips
Provides tips that are customized for your device.
zResolution of specific device errors
Provides immediate access to information that can help you resolve error messages 
specific to your device. 
To see a description of the problem, as well as recommendations for solving or preventing 
the problem, click the link within the message. To see a list of past device errors, 
clickAlerts on the left side of the HP Instant Support page.
zNotification of device driver and firmware updates
Alerts you when there is a firmware or driver update, a message appears on the 
HP Instant Support home page. Click the link within the message to go directly to the 
download section of the HP website.
zObtaining support services
Provides a list of the support services that are available for your device.
zManaging ink and media usage (myPrintMileage)
Helps you manage and forecast printer supplies usage. 
zSelf diagnostic testing for your device
Runs a diagnostic test of your device. Select Printer on the Self Help menu on the 
Instant Support page to start diagnosing the devices. HP Instant Support checks the 
computer, and a list of configured devices appears. When you select the device that you 
want to diagnose, HP Instant Support can help you with such tasks as making sure that 
you have the latest device driver available and gaining access to reports about the device 
status and detailed device-diagnostic information.
If any errors are detected during this process, you are given the option to perform updates 
to the device drivers or Jetdriver firmware or to perform detailed diagnostic tests on the 
device.
zKnowledge database
Use the HP knowledge database to quickly find answers to your questions. 
Security and privacy
When you use HP Instant Support, detailed device information, such as the serial number, 
error conditions, and status, is sent to HP. HP respects your privacy and manages this 
information according to the guidelines that are outlined in the HP Online Privacy Statement 
(http://www.hp.com/country/us/eng/privacy.htm).
NoteTo view all the data that is sent to HP, select Source (for Internet Explorer) or Page Source 
(for Netscape) from the View menu in your Web browser.
 
						

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To gain access to HP Instant Support
zToolbox (Windows)
Click the Information tab, and then click HP Instant Support.
zEmbedded Web server 
In a Web browser, type the IP address assigned to the device (this information is listed on 
the configuration page; see Understanding and printing the configuration page). In the 
Other Links section of the Information or Settings tab, click HP Instant Support.
NoteDo not bookmark the Web pages that are used to open HP Instant Support. If you bookmark 
the site and connect to it by using the bookmark, the pages will not contain the current 
information.
myPrintMileage
myPrintMileage is a service that HP provides to help you keep track of your device usage to 
help you forecast device usage and plan the purchase of supplies. It consists of two parts:
zmyPrintMileage website
zmyPrintMileage AutoSend, a utility that periodically updates the device usage information 
on the myPrintMileage website
To use myPrintMileage, you must have the following:
zInternet connection
zDevice connected
NoteHP recommends that you enable myPrintMileage to send data for three to six months to allow 
a meaningful amount of data to accumulate on the myPrintMileage website. 
To use the Print accounting features, you must register for the service through the 
myPrintMileage site. 
On the myPrintMileage website, you can see the following items:
zPrint analysis, such as the amount of ink you have used, whether you use more black or 
color ink, and the estimated number of pages you can print with the remaining amount 
of ink. 
zPrint accounting, which allows you to generate reports showing usage data, cost per 
page, or cost per job for a specific time period; expor t this data as Microsoft Excel 
spreadsheet files; and configure the e-mail alerts and notifications to receive print 
accounting repor ts.
To gain access to myPrintMileage
zEmbedded Web server
Click myPrintMileage in the Other Links section.
zToolbox (Windows)
On the Information tab, click myPrintMileage, and then follow the onscreen instruction.
zWindows taskbar
Right-click the Toolbox icon in the Windows taskbar, click myPrintMileage, and then 
select View my print usage. 
NoteDo not bookmark the Web pages that are used to open myPrintMileage. If you bookmark the 
site and connect to it by using the bookmark, the pages will not contain the current information. 
 
						

							38    4 - Configuring and managing the printerENWW
Understanding and printing the configuration page 
Use the configuration page to view current printer settings, ink supply status, and printhead 
health; to help troubleshoot printer problems. The configuration page also contains a log of 
recent events. If the printer is connected to a network, an additional network configuration 
page prints; this page shows the network settings for the printer.
If you need to call HP, it is often useful to print the configuration page before calling.
1Printer Information: Shows general printer information, such as the firmware version 
number, model name, and amount of memory that is installed.
2Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as 
gauges).
3Printhead Status: Shows the printhead health status and whether the printhead needs to 
be replaced.
4Event Log: Shows a log of recent events that have occurred.
For more information on HP Ink Supplies, see HP Inkjet Supplies - Warranty Quick Reference.
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