HP 7 Plus Instruction Manual

							Reverse this procedure to install the system board.
System board
25 
						

							6 Specifications
 Metric U.S.
Dimensions
Width12.2 cm4.8 in
Depth0.8 cm0.3 in
Height19.3 cm7.6 in
Weight (lowest weight configuration)0.3 g0.7 lb
Input power
The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be
rated at 100—240 V, 50/60 Hz.
NOTE:The tablet can operate on DC power using an industry-standard micro-A or micro-B USB cable. The HP 5V 2A
adapter included with your tablet is recommended for charging the tablet.
Temperature
Operating5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (non-condensing)
Operating 10% to 90%
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
NOTE:Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this
range of temperatures.
26 Chapter 6   Specifications 
						

							7 Statement of Volatility
The purpose of this document is to provide general information regarding non-volatile memory in
industry-standards based HP Business Notebook PC systems and provide general instructions for
restoring nonvolatile memory that can contain personal data after the system has been powered off and
the hard drive has been removed.
HP Business Notebook PC products that use Intel-based or AMD®-based system boards contain volatile
DDR memory. The amount of nonvolatile memory present in the system depends upon the system
configuration. Intel-based and AMD-based system boards contain nonvolatile memory subcomponents
as originally shipped from HP assuming that no subsequent modifications have been made to the
system and assuming that no applications, features, or functionality have been added to or installed on
the system.
Following system shutdown and removal of all power sources from an HP Business Notebook PC
system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and
will also remain in nonvolatile memory. The steps below will remove personal data from the notebook
PC, including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of
these steps are disclosed in the Maintenance and Service Guides available for HP PC products
available on the product support pages at www.hp.com.
1.Follow steps (a) through (I) below to restore the nonvolatile memory that can contain personal
data. Restoring or re-programming nonvolatile memory that does not store personal data is neither
necessary nor recommended.
a.Enter BIOS (F10) Setup by powering on the system and pressing F10 when prompted near
the bottom of the display, or press the ESC key to display the start up menu, then press F10 .
If the system has a BIOS administrator password, enter the password at the prompt.
b.Select the File menu, then Restore Defaults.
c.Select the System Configuration menu, then Restore Security Defaults.
d.If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities
menu. Select System IDs, and then select the tag that has been set. Press the spacebar
once to clear the tag, then press Enter to return to the prior menu.
e.If a DriveLock password is set, select the Security menu, scroll down to DriveLock, then
select DriveLock password. Select the desired hard drive. Click Disable protection,
enter the existing master DriveLock password, then press Enter to confirm and return to the
prior menu. Repeat this procedure if more than one hard drive has a DriveLock password.
27 
						

							f.If an Automatic DriveLock password is set, select the Security menu, scroll down to
Automatic DriveLock, then select the desired hard drive and disable protection. Repeat
this procedure if more than one hard drive has an Automatic DriveLock password.
g.Select the File menu, then Reset BIOS Security to factory default. Click yes at the
warning message.
h.Select the File menu, then Save Changes and Exit.
i.Reboot the system. If the system has a Trusted Platform Module and/or fingerprint sensor, one
or two prompts will appear: one to clear the TPM and the other to reset fingerprint sensor.
Press F1 to accept or F2 to reject.
If the HP notebook model number ends in a ‘p’ or ‘w’ and includes Intel Centrino with
VProTM, reboot the PC and enter BIOS Setup by pressing F10 when prompted. Select
System Configuration, then AMT Options. Then select Un-configure AMT on next
boot. Select Save, then Yes. Select the File menu, and then select Save Changes and
Exit. Reboot the system and confirm that you want to un-configure AMT.
j.If the optional Intel Anti-Theft Technology (AT) was activated, contact the provider to
deactivate it.
k.If the optional Absolute® Software Computrace® management and tracking service was
activated on the notebook PC, contact the provider to deactivate it.
l.Remove all power and system batteries for at least 24 hours.
2.Remove and retain the storage drive or clear the contents of the drive.
a. Hard Disk Drive (HDD)
Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application
that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.
To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing F10
when prompted near the bottom of the display, or press ESC to display the start up menu,
then press F10. Select the Security menu and scroll down to the Utilities menu. Select
Disk Sanitizer and select the desired drive. For a higher level of protection, select
Optimum.
NOTE:This process will take a long time, and the amount of time varies based on the hard
drive capacity.
b. Solid State Drive (SSD)
Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a
third party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup
by powering on the system and pressing F10 when prompted near the bottom of the display.
Select the Security menu and scroll down to the Utilities menu. Select Secure Erase and
select the desired hard drive.
28 Chapter 7   Statement of Volatility 
						

							Non-volatile memory usage
Non Volatile
Memory
TypeAmount
(Size)Does this
memory
store
customer
data?Does this
memory
retain data
when power
is removed?What is the
purpose of
this
memory?How is data
input into
this
memory?How is this
memory
write
protected?
Real Time Clock
(RTC) battery
backed-up
CMOS
configuration
memory
(CMOS)256 Bytes No Yes Stores system
date and time
and limited
keyboard
controller data.Using the F10
Setup utility or
changing the
Microsoft
Windows date
and time.This memory is
not write-
protected. HP
recommends
password
protecting the
F10 Setup
utility.
Controller (NIC)
EEPROM64 KBytes (not
customer
accessible)No Yes Store NIC
configuration
and NIC
firmware.Using a utility
from the NIC
vendor that can
be run from
DOS.A utility is
required to
write data to
this memory
and is available
from NIC
vendor. Writing
data to this
ROM in an
inappropriate
manner will
render the NIC
nonfunctional.
Keyboard ROM 64 KBytes (not
customer
accessible)No Yes Stores firmware
code
(keyboard,
mouse, &
battery
management).Programmed at
the factory.
Code is
updated when
the system BIOS
is updated.A utility is
required for
writing data to
this memory
and is available
on the HP
website.
Writing data to
this ROM in an
inappropriate
manner can
render the PC
nonfunctional.
DIMM Serial
Presence Detect
(SPD)
configuration
data256 Bytes per
memory
module, 128
Bytes
programmable
(not customer
accessible)No Yes Stores memory
module
information.Programmed by
the memory
vendor.Data cannot be
written to this
memory when
the module is
installed in a
PC. The specific
write protection
method varies
by memory
vendor.
Non-volatile memory usage
29 
						

							Non Volatile
Memory
TypeAmount
(Size)Does this
memory
store
customer
data?Does this
memory
retain data
when power
is removed?What is the
purpose of
this
memory?How is data
input into
this
memory?How is this
memory
write
protected?
System BIOS 4 to 5 MBytes Yes Yes Store system
BIOS code and
PC
configuration
data.System BIOS
code is
programmed at
the factory.
Code is
updated when
the system BIOS
is updated.
Configuration
data and
settings are
input using the
F10 setup utility
or a custom
utility.A utility is
required for
writing data to
this memory
and is available
on the HP
website.
Writing data to
this ROM in an
inappropriate
manner can
render the PC
nonfunctional.
Intel
Management
Engine
Firmware
(present only in
models ending
in a ‘p’ or ‘w’
or with Intel
Centrino Pro
technology)1.5 or 5
MBytesYes Yes Stores
Management
Engine Code,
Settings,
Provisioning
Data and iAMT
third party data
store.Management
Engine Code is
programmed at
the factory.
Code is
updated via
Intel secure
firmware
update utility.
Unique
Provisioning
Data can be
entered at the
factory or by an
administrator
using the
Management
Engine (MEBx)
setup utility. The
third party data
store contents
can populated
by a remote
management
console or local
applications
registered by
an
administrator to
have access to
the space.The Intel chipset
is configured to
enforce
hardware
protection to
block all direct
read/write
access to this
area. An Intel
utility is
required for
updating the
firmware. Only
firmware
updates
digitally signed
by Intel can be
applied using
this utility.
30 Chapter 7   Statement of Volatility 
						

							Non Volatile
Memory
TypeAmount
(Size)Does this
memory
store
customer
data?Does this
memory
retain data
when power
is removed?What is the
purpose of
this
memory?How is data
input into
this
memory?How is this
memory
write
protected?
Bluetooth flash 2 MBits No Yes Stores Bluetooth
configuration
and firmware.Programmed at
the factory.
Tools for writing
data to this
memory are not
publicly
available but
can be
obtained from
the silicon
vendor.A utility is
required for
writing data to
this memory
and is made
available
through newer
versions of the
driver if the
flash requires
an upgrade.
802.11 WLAN
EEPROM4 KBytes to 8
KBytesNo Yes Stores
configuration
and calibration
data.Programmed at
the factory.
Tools for writing
data to this
memory are not
made public.A utility is
required for
writing data to
this memory
and is typically
not made
available to the
public unless a
firmware
upgrade is
necessary to
address a
unique issue.
Webcam 64 KBits No Yes Store webcam
configuration
and firmware.Using a utility
from the device
manufacturer
that can be run
from Windows.A utility is
required for
writing data to
this memory
and is typically
not made
available to the
public unless a
firmware
upgrade is
necessary to
address a
unique issue.
Fingerprint
reader512 KBytes
flashYes Yes Stores
fingerprint
templates.By enrolling in
HP ProtectTools
Security
Manager.Only a digitally
signed
application can
make the call to
write to the
flash.
Non-volatile memory usage
31 
						

							Questions and answers
1.How can the BIOS settings be restored (returned to default settings)?
a.Turn on or restart the computer and press F10 when prompted near the bottom of the display.
b.Select File, then select Restore defaults.
c.Follow the on-screen instructions.
d.Select File, save changes and exit, then press Enter.
2.What kind of configuration data is stored on the DIMM Serial Presence Detect
(SPD) memory module? How would this data be written?
The DIMM SPD memory contains information about the memory module such as size, serial
number, data width, speed/timing, voltage and thermal information. This information is written by
the module manufacturer and stored on an EEPROM. This EEPROM cannot be written to when the
memory module is installed in a PC. Third party tools do exist that can write to the EEPROM when
the memory module is not installed in a PC. There are various third party tools available to read
SPD memory.
3.Does the “Firmware Hub for System BIOS” contain the BIOS program? Is this chip
writable, and if so how?
The Firmware Hub does contain the BIOS program and is writable. A utility is required to perform
the write function.
4.In some PC systems, the Firmware Hub for System BIOS is a flash memory chip
so that updates can be written by the customer. Is this true for these BIOS chips?
Yes, they are flash memory chips.
5.What is meant by “Restore the nonvolatile memory found in Intel-based
system boards?”
This relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC
configuration data.
6.Does resetting the CMOS configuration memory return the PC back to
factory defaults?
The process of resetting the CMOS will return certain system settings to factory default but will not
reset many of the system data and configuration defaults to their default settings. To return these
system data and configuration defaults to default settings, refer to question and answer 1 and
follow the instructions for returning the BIOS settings to factory defaults.
32 Chapter 7   Statement of Volatility 
						

							8 Power cord set requirements
The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120
volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the tablet meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the tablet is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
●The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the tablet.
Requirements for specific countries and regions
Country/region Accredited agency Applicable note number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Requirements for all countries
33 
						

							Country/region Accredited agency Applicable note number
Germany VDE 1
Italy IMQ 1
Japan METI 3
The Netherlands KEMA 1
Norway NEMKO 1
The Peoples Republic of China COC 5
South Korea EK 4
Sweden CEMKO 1
Switzerland SEV 1
Taiwan BSMI 4
The United Kingdom BSI 1
The United States UL 2
1.The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2.The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5.The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
34 Chapter 8   Power cord set requirements