HP 2009m User Guide

A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended solutions:
ProblemSolution
Power LED is not on. Make sure the Power button is on, and the power cord is properly connected to a grounded 
power outlet and to the monitor.
Select Management in the OSD menu, and then select Bezel Power LED. Check if the 
Bezel Power LED option is set to Off and, if so, set to On mode.
Screen is blank. Connect the power cord. Turn on...

Unable to hear audio from 
built-in speakers.Do the following:
■Ensure the source signal is good by using headphones at the source.
■Press the Menu button to access the OSD menu. Select Management, and then select 
Vo l u m e to adjust the volume.
■Turn up the volume with the front panel volume button.
■Ensure speaker volume is not muted or too low: Click the Windows Start Button, 
Control Panel, and Hardware and Sound. Under Audio Devices and Sound, click 
Adjust system volume. Under Main Volume, move...

Getting Support from hp.com
Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support
Select your country/region, and then follow the links to the support page for your monitor.
Preparing to Call Technical Support
If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. 
For technical support contact information, refer to the printed documentation included with the monitor. Have the 
following...

B
Technical Specifications
All specifications represent the typical specifications provided by HP’s component manufacturers; actual performance 
may vary either higher or lower.
HP LCD Monitors
Face treatment: Glare polarizer with hard coating
Input Terminals:
■VGA connector (select models)
■DVI-D 24-pin D-type connector (select models)
■HDMI connector (select models)
Specifications
model 1859m
Display Type:
Viewable Image Size:
Tilt:
Maximum Weight (unpacked):
Dimensions (h x w x d):
Maximum Graphics...

model 2009m/v/f
Display Type:
Viewable Image Size:
Tilt:
Dimensions (h x w x d):
Maximum Graphics Resolution:
Optimum Graphics Resolution:
Tex t  M o d e :
Dot Pitch:
Horizontal Frequency (analog mode):
Vertical Frequency (analog mode):
Environmental Requirements
Temperature (independent of altitude)
Operating Temperature:
Non-operating Temperature:
Relative Humidity (non-condensing):
Operating Humidity:
Non-operating Humidity:
Powe r  S o u rc e :
Power Consumption:
Sleep Power Consumption:TFT LCD...

model 2309m/v
Display Type:
Viewable Image Size:
Tilt:
Maximum Weight (unpacked):
Dimensions (h x w x d)
Maximum Graphics Resolution:
Optimum Graphics Resolution:
Tex t  M o d e :
Dot Pitch:
Horizontal Frequency (analog mode):
Vertical Frequency (analog mode):
Environmental Requirements
Temperature (independent of altitude)
Operating Temperature:
Non-operating Temperature:
Relative Humidity (non-condensing):
Operating Humidity:
Non-operating Humidity:
Powe r  S o u rc e :
Power Consumption:
Sleep Power...

Preset Video and High-Definition Modes
The monitor automatically recognizes many preset video input modes that will appear properly sized and centered on 
the screen. 
Factory Preset Video Input Modes, 1859m
PresetResolution
Horizontal 
Frequency (kHz)Ve r t i c a l  
Frequency (Hz)
1640 x 48031.47 59.94
2720 x 40031.4770.09
3 800 x 600 37.88 60.32
4 1024 x 768 48.36 60.00
5 1280 x 960 60.00 60.00
6 1280 x 1024 63.98 60.02
7 1366 x 768 47.71 59.79
Factory Preset Video Input Modes, 2009m/v/f...

High Definition Video Formats
PresetTiming NameResolution
Horizontal 
Frequency (kHz)Ve r t i c a l  
Frequency (Hz)
1 480i 720 x 480 15.73 60
2 480p 720 x 480 31.47 60
3 720p60 1280 x 720 45.00 60
4 1080i60 1920 x 1080 33.75 60
5576i720 x 57615.6350
6 576p 720 x 576 31.25 50
7 720p60 1280 x 1920 37.50 50
8 1080i50 1920 x 1080 28.13 50
9 1080p60 1920 x 1080 67.50 60
10 1080p50 1920 x 1080 56.25 50
 

LCD Monitor Quality and Pixel Policy
The HP LCD Monitor uses high-precision technology, manufactured according to high standards, to help guarantee 
trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or 
dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to the 
HP LCD Monitor. These imperfections are caused by one or more defective pixels or subpixels.
■A pixel consists of one red, one...