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Honeywell Total Connect 2 Manual

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Honeywell Total Connect™ Remote Services
Basic User Guide
With Honeywell Total Connect Remote Services, you can stay connected and in control of your home or business 
whenever you want, wherever you are. Control your security system, receive important alerts and true system status  
in real-time, and control Z-Wave
® automation devices. 
  To access your Honeywell Total Connect Account, go to https://totalconnect2.com or www.homesecurity.
honeywell.com and enter your temporary user information provided...

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Click to toggle back to “Status” view.
Security
Arming and disarming can be done through the “Quick Arm” feature or through the virtual keypad interface.
The virtual keypad provides detailed zone information. You can select from filters on the left such as alarms,  
troubles, etc., to view specific zone conditions.
» Zones can be bypassed and troubles cleared
» Can show multiple zone faults
» Works like your security system’s keypad
» Control system partitions
Adding, Deleting and Editing Users
From...

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3.  Check the appropriate boxes you desire. By checking “Administrator” you will give the user the ability 
to add/delete users. “Prompt for user code” will force entering a user code after you arm or disarm, and 
“display user code” will display the actual four-digit code to the right. See help document in upper right corner 
of dashboard.
4. Add email and SMS notification information. See help document in upper right corner of dashboard.
5.   Enter the control panel user number assigned for the user....

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Events Rules and Notifications
This enables you to view events that result from your security system, IP video cameras and automation 
devices (Z-Wave
® devices).
Security events are stored for 90 days, and video events are stored for 90 days or a maximum of 
approximately 100 MB. In either case, older events are deleted to make room for new events.
Setting Up Event Notifications
You can choose which system events will be sent, via email and/or text me\
ssage, to a particular user or 
group of users....

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5.  Enter a subject name for the notification. Then from the “Send To” drop-down menu, select the user group 
to notify (ensure the “Enabled” box is checked). To add another user group to be notified, click “Notification” 
again and repeat.
6. Repeat for all events that require notifications.
7. Click Save. The “default group” will be notified whenever an AC loss condition occurs.
Sensor Open Event Notification
“Sensor Open” condition (flood) was chosen to notify the user \
or “default group” of users....

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Video Triggered Event Notification
Video images can be triggered and captured through different system events. For example, you can receive a 
video notification on arming, disarming, any system alarms and sensor \
opening including Z-Wave
® devices. 
In the example below, a video camera will detect motion when the security system is armed aw\
ay. Any 
detected motion will be used to trigger a notification to the user or \
“default group” of users. This type of 
notification might be used when you want...

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Scheduled Event Notification
If you want to receive an email and/or text message during certain times of the day, you would create a 
scheduled event notification. 
In this example; when the “High Value Tool Room” is opened during the night shift, a notification will be \
sent to 
the “default group” of users. This type of notification might be used when you wan\
t to be notified of an event 
that might occur during a certain time schedule when the security system\
 is disarmed. When this event occurs...

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Locations
Honeywell Total ConnectTM will conveniently allow for multiple location control from a single login.
Multiple locations must be added by the dealer, however, they may be edited by the “Master User”. 
See example below.
Edit Slide Show
The “Edit Slide Show” feature is supported by our LYNX Touch control systems. It allows you to add,  
crop and delete photos. Pictures are cropped to 480 x 272 pixels. 
»   The files must be either .JPG or .PNG, and the size must be less than \
2 MB
»  Up to 13...

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Automation
This section is for Honeywell security products that support Z-Wave® automation devices, such as LYNX Touch 
control systems, the Tuxedo Touch
TM security and home/business controller and the VISTA Automation Module 
(VAM). Z-Wave automation allows control of door locks, lights, outlets, shades and thermostats. In addition t\
o 
manual control of these Z-Wave devices through LYNX Touch control systems, Tuxedo Touch or Honeywell Total 
Connect
TM Remote Services, you can create a “Scene” that...

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Creating a Z-Wave® Automation Scene
Creating scenes with Z-Wave® devices can enhance your lifestyle and help you save money and energy 
without any change in your daily routine.
Here we will use the Z-Wave automation feature to create a simple scene to control your Z-wave thermostat 
when you “disarm”. 
1.   Click “Create New”. In the “Scene Name” field, enter the name “Disa\
rm” (for example), click “Icon”.   
2. Click security icon that displays the house.
3. Check box above red thermostat.
4. Click...
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