Honeywell Netaxs 4 Manual

							Upgrading NetAXS™ Firmware
NetAXS™ Release 3.1.8 Upgrade Procedure
NetAXS Access Control Unit User’s Guide, 800-04410, Revision A91
Note: For WIN-PAK systems, we recommend that you stop the “communications server 
service” while upgrading, and then restart the service after your panels are upgraded.
2. Connect to your gateway panel using the instructions from the NetAXS™ Access Control Unit 
User’s Guide, section 1-2, “Connecting to the NetAXS™ Web Server.” 
Note: You cannot have more than one gateway on a loop, so it is critical that you disconnect the 
485 cables now on the panel that you are upgrading. 
3. Log in to your gateway.
4. Select Configuration > System > Host/Loop Communications and set the panel to web 
mode, if it is not already set. In the Connection Type box, select none and click Submit 
Changes. Wait one to one-and-a-half minutes. You can click Refresh on your browser after 
one minute and navigate to the General tab to see if the buttons are present.
5.Note: If you are running NetAXS™ release 1 (v2.1.3 through v2.1.11), then complete this step. 
If you are running release 2 (v2.2.19 through v2.2.21), skip to step 6.
After the screen is refreshed, and you are in the General tab, click Reset Panel, and then click OK to 
continue. This step prepares the panel to accept the new application and operating system files that 
you will be downloading. The reset usually takes between two and two-and-a-half minutes. After 
two-and-a-half minutes (or after you hear the relays “click”), click Refresh on your browser and log 
back in.
6. Install the upgrade patch file, 1-NetAXSupdaterApp.bin. To do this:
a. Select the Configuration > System > File Management tab.
b. In the Download box, click Browse to locate the file 1-NetAXSupdaterApp.bin.
c. Select the file and click Download. Click OK to continue. The message “Download 
Complete” appears; click OK again. The message “Download image -- panel rebooting” 
appears and instructs you to wait five minutes while NetAXS™ reboots. However, no 
reboot is necessary here, so ignore the reboot message and click Refresh on your 
browser. Note that if you are upgrading from release 1, some panels might reboot at this 
point, but release 2 panels will not.
d. Wait about 20 seconds, and then click Refresh on the browser.
7. Install the new operating system file, 2-NetAXSOSimage363.bin. To do this:
a. Select the Configuration > System > File Management tab.
b. In the Download box, click Browse to locate the file, 2-NetAXSOSimage363.bin.
c. Select the file and click Download. Click OK to continue. After the “Download 
complete” message appears, click OK again. The “Download image” message appears 
and tells you to wait five minutes for a reboot. NetAXS™ does reboot this time.
d. Either wait for the relays to click or wait five minutes. Then, click Refresh on the 
browser.
e. Log back in to the NetAXS™ web server. Note that it is normal to see a missing set A or 
B, or a set with zeros now on the Configuration > System > File Management tab. Both 
sets will appear correctly after the upgrade is complete. 
						

							92www.honeywell.com Upgrading NetAXS™ Firmware
NetAXS™ Release 3.1.8 Upgrade Procedure
8. Install the new application file, 3-NetAXSimage03.01.08.bin. To do this:
a. Select the Configuration > System > File Management tab.
b. In the Download box, click Browse to locate the file, 3-NetAXSimage03.01.08.bin.
c. Select the file and click Download. Click OK to continue. After the “Download 
complete” message appears, click OK again. The “Download image” message appears 
and tells you to wait five minutes while NetAXS™ reboots.
d. Clear cache. Before logging back in to NetAXS™, use the browser-dependent steps to 
clear your browser cache (“Clearing the Cache in the Internet Browsers Used by the 
NetAXS™ Web Server“ on page 93).
e. Wait either for the relays to click or five minutes, and log back in to the NetAXS™ web 
server.
9. Check to be sure the new versions are installed. To do this:
a. Select the Configuration > System > File Management tab.
b. In the Version Information section, the new OS and application versions should appear. 
The new OS version is OS2.6.10#363. The new Access Control application for you 
selected set should display “v3.1.8.”
c. For WIN-PAK-based loops, we recommend that you run a full download to all panels 
after the new version is installed.
A.2.5  Upgrade Notes
• If you notice any communication issues, and the upgrades are complete, you probably had 
more than one panel configured as a gateway. In this case, you should reset the panels to clear 
the issue.
• If you are using Microsoft Internet Explorer 7—According to Microsoft, if you are running IE7 
version 7.0.5730.11, you should upgrade to version 7.0.5730.13 or newer. NetAX™S is not 
compatible with IE7 version 7.0.5730.11. You should either use a newer version, IE 6, or 
another browser.
• If you are using Microsoft Internet Explorer 7, and you receive a certificate error message, 
follow these steps to clear it: 
a. Enter the IP Address of the panel into the URL box.
b. Click Continue to the website (not recommended) to display the login screen.
c. Click Certificate Error at the top-right of the IP Address. The “Untrusted Certificate” 
screen appears.
d. Click the View Certificates bar. The “Certificate Information” screen appears.
e. Click Install Certificate. The “Certificate Import Wizard” screen appears.
f. Click Next and follow the prompts; leave all settings at their default values. A Security 
Warning asks if you want to install the certificate.
g. Click Ye s. A Certificate Import Wizard message states “The import was successful.”
h. Click OK. The Certification Information message appears again. 
						

							Upgrading NetAXS™ Firmware
NetAXS™ Release 3.1.8 Upgrade Procedure
NetAXS Access Control Unit User’s Guide, 800-04410, Revision A93
i. Click OK.
j. Close the web browser and re-open it.
k. Enter the IP Address again into the URL box. The login screen appears without the 
certificate error
A.2.6  Clearing the Cache in the Internet Browsers Used by the NetAXS™ Web 
Server
The NetAXS™ panel supports Internet Explorer 7 (IE7), Internet Explorer 6 (IE6), Firefox 2, and 
Firefox 3. For all browsers, we recommend that you clear the cache after a successful upgrade. 
To clear the cache using Internet Explorer 7 (IE7):
1. Select Tools > Delete Browsing History. A “Delete Browsing History” popup appears. 
2. Click Delete Files. A Delete Files popup prompts, “Are you sure you want to delete all 
temporary Internet Explorer files?” 
3. Click Ye s. 
4. With the Delete Browsing History screen still open, click Delete Cookies. A Delete Cookies 
popup prompts, “Are you sure you want to delete all cookies in the Temporary Internet Files 
folder?” 
5. Click Ye s. 
6. Click Close on the Delete Browsing History screen. 
To clear cache using Internet Explorer 6 (IE6): 
1. Select Tools > Internet Options > General. 
2. Click Delete Cookies. A Delete Cookies popup prompts, “Delete all cookies in the Temporary 
Internet Files folder?” 
3. Click OK. 
4. With the Internet Options screen open, click Delete Files. A Delete Files message prompts, 
“Delete all files in the Temporary Internet Files. You can also delete all your offline content 
stored locally.” 
5. Click OK. 
6. Click OK on the Internet Options screen to close it.
To clear cache using Firefox 2 and Firefox 3: 
1. Select Tools > Clear Private Data. The Clear Private Data screen appears. 
2. Ensure that the Cache and the Cookies checkboxes are enabled. 
3. Click Clear Private Data Now. The Clear Private Data screen automatically closes. 
						

							94www.honeywell.com Upgrading NetAXS™ Firmware
NetAXS™ Release 3.1.8 Upgrade Procedure 
						

							NetAXS™ Access Control Unit User’s Guide, Document 800-04410, Revision A                                      Index-1
Index
A
Access level 2-45
Access mode 2-33
Acknowledged alarms 4-77
Administrator 2-61
Alarms 4-75, 4-76
acknowledged 4-77
monitoring 4-76
Anti-passback 2-15, 2-34
Auto-relock 2-44, 2-54
Auxiliary outputs 2-55
B
Baud rate
host
 2-13
loop 2-13
C
Card and PIN duress detect 2-16
Card formats 2-34
for WIN-PAK configuration 3-68
Cardholder notes 2-16
Cards
access levels
 2-45
adding 2-47
card formats 2-34
card type 2-48
cardholder notes 2-16
deleting 2-50
displaying 2-49
modifying 2-49
PIN 2-48
reports 2-51
site code 2-21
trace 2-48
use limits 2-48
Communications
host baud rate
 2-13
loop baud rate 2-13
port number 2-13
type 2-12
Configuration database 2-17
Configuration flow chart 2-10
Configuration mode 2-11
Configuration task sequence 2-10
Continuous card reads 2-16
Current time 2-24
D
Debounce time 2-54
De-energizing 2-26
Default gateway 2-20
DIP switches
downstream (NX4IN/NX4OUT) boards
 2-
23
Gateway panel 1-2
Doors
anti-passback
 2-34
auto-relock 2-44
egress 2-42
inputs 2-42
mode 2-42, 2-44
outputs 2-38
readers 2-31
shunt time 2-44
status 2-42
time zones 2-44
Downloading firmware 2-17 
						

							In d e x
Index-2www.honeywell.com
Downstream
baud rate
 2-13
force baud reset 2-13
inputs 2-52
outputs 2-55
Downstream devices 2-23
Duress detect 2-16
E
Egress 2-42
Energizing 2-26
Events 4-75, 4-79
F
File management 2-17
Firmware
downloading
 2-17
for WIN-PAK configuration 3-67
reverting to previous 2-17
First card rule 2-41
Force baud reset 2-13
G
Gateway panel 1-2, 2-15
Groups 2-57
H
Holidays (see also Time Zones) 2-29
Host 2-11
Host baud rate 2-13
Host connection 2-12
Host mode monitoring 2-11
I
Inputs 2-42, 4-75
AC Power Fail 2-52
auto-relock 2-44, 2-54
debounce time 2-54
downstream 2-23, 2-52
for WIN-PAK configuration 3-71
interlocks 2-59, 3-71
mode 2-42, 2-44, 2-54
monitoring 4-82
NX4IN/NX4OUT boards 2-52
Panel Tamper 2-52
readers 2-31, 3-71
shunt time 2-44, 2-54
shunting 4-83
time zones 2-44, 2-54
Interlocks 2-41, 2-56, 2-59
for WIN-PAK configuration 3-71
IP address 2-20
L
Latching 2-41, 2-56
LEDs 2-16
M
MAC address 2-20
Mode 2-42, 2-44, 2-54
Monitoring alarms 4-76
Monitoring events 4-79
Monitoring inputs 4-82
Monitoring mode 2-11
Monitoring outputs 4-85
Monitoring status 2-11
Monitoring system status 4-87
N
Network configuration 2-20
Normally closed 2-42, 2-44
Normally open 2-43, 2-44
NX4IN and NX4OUT boards 2-23 
						

							Index
NetAXS™ Access Control Unit User’s Guide, Document 800-04410, Revision A                                      Index-3
NX4IN/NX4OUT boards 2-55
NX4IN/NX4OUTboards 2-52
O
Operator 2-61
Output relay 2-38
Outputs 2-38, 4-75
auxiliary 2-55
de-energizing 4-86
downstream 2-23
energizing 4-86
groups 2-57
interlock 2-56
interlocks 2-59
latching 2-56
monitoring 4-85
pulsing 4-86
re-setting 4-86
P
Panel status 1-7
Panels
addresses
 2-15
configuring via WIN-PAK 3-66
downstream baud rate 2-13
gateway 2-15
reboot 2-15
reset 2-15
setting current time 2-24
PIN 2-48
Port number 2-13
Pulse time 2-41, 2-56
Q
Quick Start Wizard 3-66
R
R1 2-44
R2 2-44
Readers 2-31
access mode 2-33
anti-passback 2-34
card formats 2-34
LEDs 2-16
tamper 2-42
Reports 2-51
Resistor values 2-44
S
Scheduling access 2-26
Select panel 1-7
Selecting panels 1-7
Service user 2-61
Setting current time 2-24
Shunt time 2-44, 2-54
Shunting inputs 4-83
Site codes 2-21
Snow day 2-41
Status
alarms
 4-76
events 4-79
inputs 4-82
outputs 4-85
panels 1-7
system 4-87
Subnet mask 2-20
Supervised 2-42, 2-43, 2-44
System status 4-87
T
Tamper 2-42
Time management 2-24
Time synchronization (host and panel) 2-13
Time zones 2-26, 2-41, 2-44, 2-45, 2-54, 4-86
for WIN-PAK configuration 3-69
Timeout 2-15
Trace 2-48
Trigger 2-60 
						

							Index
Index-4www.honeywell.com
U
Unsupervised 2-43, 2-44
Uploading card and configuration data 2-17
Use limits 2-48
Users 2-61
W
Web mode monitoring and configuring 2-11
Web server 1-1
Web server connection 1-2
direct 1-3
hub 1-2
Web session timeout 2-15 
						

							Honeywell Access Systems
135 W. Forest Hill Avenue
Oak Creek, WI 53154
United States
800-323-4576
414-766-1798 Fax
www.honeywellaccess.com Specifications subject to change
without notice.
© Honeywell. All rights reserved.
Document 800-04410, Revision A