Honeywell control panel VISTA15P VISTA20P Security System User Manual

							 
 
– 41 – 
Testing the System 
About Testing the System 
Using  the  Test  mode  allows  each  protection  point  to  be  checked  for  proper  operation. 
Testing should be conducted weekly to ensure proper operation . 
    The keypad sounds a single beep about every 30 sec onds as a reminder that the 
system is in the Test mode. 
    Alarm messages are not sent to your Central Statio n while Test mode is on.
 
1.  Disarm the system and close all protected windows,  
doors, etc. The READY indicator light should come o n 
if all zones are intact (i.e., all protected window s, 
doors, etc. are closed.  Alpha Displays: 
DISARMED  
READY TO ARM     
2.                  +  5  TEST  then  [0] (walk) 
  (Master Code)  
 
The Dial test (option “1”) is intended for the inst aller 
and should not be used unless directed to do so by  your 
Security System Representative.
 
1  = DIAL,  0  = WALK 
 
   
3.  Listen. The external sounder should sound for about 1 
second then turn off. If the sounder does not sound , 
CALL FOR SERVICE.  The “Test in Progress” display  
appears only on the keypad that started the test.  TEST IN PROGRESS 
 
   
4.  Fault zones. Open each protected door and window in turn and listen for three 
beeps from the keypad. Identification (zone number  or zone description) of each 
faulted protection point should appear on the displ ay. The display clears when the 
door or window is closed. 
5.  Walk in front of any interior motion detectors ( if used) and listen for three beeps. 
The identification of the detector should appear on  the display when it is activated. 
The display clears when no motion is detected.  Note that if wireless motion detectors 
are used, there is a 3-minute delay between activati ons. This conserves battery life. 
6.  Test all smoke detectors, following the manufact urers instructions. The 
identification of each detector should appear on th e display when each is activated. 
  If a problem is experienced with any protection po int (no confirming sounds, no 
display), call for service immediately. 
  When all protection points have been checked and a re intact (closed), there should 
be no zone identification numbers displayed on the  keypad. 
7.  Exit test mode:        
                       +    1   OFF  
   (Security Code) 
If the test mode is inadvertently left active, it a utomatically turns off after 4 hours. 
During the final five minutes, the keypad will emit  a double beep every 30 seconds.
  
						

							 
 
– 42 – 
Trouble Conditions 
 
Check and  
Battery Displays 
                                  
The  word  CHECK  on  the  keypads  display,  accompanied  by  a 
beeping at the keypad, indicates a trouble condit ion in the system. 
 
To silence the beeping for these conditions, press a ny key. 
1.  A display of CHECK and one or more zone numbers  
indicates that a problem exists with the displayed  zone(s) and 
requires your attention. Determine if the zone(s) d isplayed are 
intact and make them so if they are not. If the pro blem has been 
corrected, the display can be cleared if you enter  the OFF 
sequence (security code plus OFF key)  twice. If the display 
persists, CALL FOR SERVICE . 
  Note:  A display of  CHECK 70 on Alpha Display keypads 
indicates that the wiring connection to the externa l sounder is 
at fault (opened or shorted), and you should CALL F OR 
SERVICE. See “BELL FAILURE” on next page. A display  of 
CHECK 90  indicates that RF interference may be impeding the  
operation of wireless sensors* in the system. See “ Rcvr Jam” 
on next page. 
2.  If there are wireless sensors* in your system,  the CHECK  
condition may also be caused by some change in the  
environment that prevents the wireless receiver fro m receiving 
messages from a particular sensor.  CALL FOR SERVIC E if this 
occurs.  
 
*  Not all systems use wireless sensors.  
IF YOU CANNOT CORRECT A CHECK DISPLAY, 
CALL FOR SERVICE . 
   
TYPICAL CHECK DISPLAYS  
06 
CHECK 
        AC  
   
 
FIXED-WORD DISPLAY KEYPAD  
C H E C K   0 6    
B E D R O O M   W I N D O W 
ALPHA DISPLAY KEYPAD 
						

							 
 
– 43 – 
Trouble Conditions (cont’d)  
Words or letters in parentheses (   ) are those that are displayed on Fixed-Word Display 
keypads. 
 
Other Trouble 
Displays 
 
  
* Any “beeping” that 
accompanies a 
trouble display can 
be stopped by 
depressing any key 
on the keypad or by 
entering an OFF 
sequence (code + 
OFF)       
**    Not all systems use 
 wireless sensors. 
  COMM. FAILURE
  Indicates that a failure has occurred in 
(or  FC)  the telephone communication portion of 
your system. CALL FOR SERVICE.  
 
SYSTEM LO BAT   Indicates that a low system battery  
(or  BAT  with no  condition exists.  Display is  
zone No.)  accompanied by beeping* at the  keypad. If this condition persists for  
more than one day (with AC present),  
CALL FOR SERVICE. 
 
LO BAT  Indicates that there is a low battery 
+  zone descriptor  condition in the wireless transmitt er** 
(or  BAT  with  number displayed (00 is RF keypad).  
zone No.)  Accompanied by a single beep *
 (about 
once every 30 seconds) at the keypad.  
    Either replace the battery yourself, or  CALL FOR SERVICE.  If the battery is  
not replaced within 30 days, a  CHECK 
display may occur.  
 
Rcvr Jam   Wireless part of the system is experiencing 
(or CHECK 90 )  RF interference which may impede 
reception from wireless sensors.** 
 
ALARM 1xx 
FAULT 1xx  
CHECK 1xx  
(or  91)  Indicates a communication problem  
between the control and a connected  
device (e.g., RF receiver, zone expander)  
where the “xx” indicates the device  
address. CALL FOR SERVICE. 
 
MODEM COMM 
 
(or  CC)  Indicates that the control is on-line with  
the Central Monitoring Stations remote 
computer.   
The control will not report system  
activity while on-line. Wait a few minutes  
— the display should disappear. 
 
BELL FAILURE 
Indicates that the wiring connection to  
(or  CHECK 70 )  the external sounder is at fault (open or 
shorted). Accompanied by “beeping” at  
the keypad. CALL FOR SERVICE.  
  
						

							 
 
– 44 – 
Trouble Conditions (cont’d)    
Other Trouble Displays 
(Continued ) AC LOSS
  The system is operating on battery power 
(or  NO AC )
  only due to an AC power failure.   
    If only some lights are out on the  
premises, check circuit breakers and 
fuses and reset or replace as necessary.  
   If AC power cannot be restored and a 
“low system battery” message appears  
(see previous page), CALL FOR 
SERVICE . 
 
Busy-Standby  
(or dI)  If this message remains displayed for 
more than 1 minute, system is disabled.  
CALL FOR SERVICE
. 
 
OPEN CIRCUIT   The keypad is not receiving signals from  
(or  OC )  the control. CALL FOR SERVICE. 
   
Long Rng Trbl  If part of your system, back-up  
(or  bF)  communication device has failed.  
    CALL FOR SERVICE.  
 
 
TELCO FAULT     The telephone line has a problem. 
(or  CHECK 94 )  CALL FOR SERVICE. 
 
 
Total Power Failure If there is no keypad display at all, and the READY  indicator is not 
lit, operating power (from AC and back-up battery) for the system 
has been interrupted and the system is inoperative.  CALL FOR 
SERVICE.  
 
In The Event Of Telephone Operational Problems 
In the event of telephone operational problems, dis connect the control from the phone line by 
removing the plug from the phone wall jack. We reco mmend that your installer demonstrate this 
disconnection on installation of the system. Do not attempt to disconnect the phone connection 
inside the control. Doing so will result in the loss of your phone lines. If the regular phones work 
correctly after the control has been disconnected from the phone wall jack, the  control has a 
problem and you should immediately call for service . If upon disconnection of the control, there is 
still a problem on the phone line, notify the Telephone Company that they have a problem and 
request prompt phone repair service. The user may n ot under any circumstances attempt any 
service or repairs to the security system. Repairs must be made only by authorized service (see 
the LIMITED WARRANTY statement for information on ho w to obtain service).      
  
						

							 
 
– 45 – 
Maintaining Your System 
 
Taking Care of 
Your System 
The components of your security system are designed to be as 
maintenance-free as possible. However, to make sure  that your 
system is in reliable working condition, do the fol lowing: 
1.  Test your system weekly
. 
2.  Test your system after any alarm occurs.
  
Silencing Low 
Battery Warning 
Tones at the  Keypad 
You can silence the keypad’s warning tones by press ing the OFF key, 
but the keypads low battery message display will r emain on as a 
reminder that you have a low battery condition in o ne or more of your 
wireless sensors. When you replace the weak battery  with a fresh one, 
the sensor sends a good battery signal to the con trol as soon as the 
sensor is activated (opening/closing of door, windo w, etc.), causing the 
low battery display to turn off. If the sensor is n ot activated, the 
display will automatically clear within approximate ly 1 hour. 
 
Replacing 
Batteries in 
Wireless Sensors   
 
Wireless sensors 
may not have 
been used in your  
security system   
IMPORTANT:  
Use only batteries 
recommended by 
your installer as 
replacement. 
Each wireless sensor in your system has a 9-volt or  3-volt battery. 
The system detects a low battery in wireless sensor s, including smoke 
detectors, the personal emergency transmitter, and  the portable 
wireless keypad and displays a low battery message* . (A low battery 
in a portable wireless keypad is detected as soon a s one of its keys is 
pressed, and displayed as  00.). Battery-operated smoke detectors with 
a low battery also emit a single chirp sound appr oximately once 
every 20–30 seconds. 
Alkaline batteries provide a minimum of 1 year of o peration, and in 
most units and applications, provide 2–4 years of s ervice. 3-volt 
lithium batteries provide up to 4 or more years of  operation. Actual 
battery life will depend on the environment in whic h the sensor is 
used, the number of signals that the transmitter in the sensor has had 
to send, and the specific type of sensor. Factors such as humidity, high 
or low temperatures or large swings in temperature,  may all lead to 
the reduction of actual battery life in an installa tion. 
 
* The low battery message comes on as a warning that battery replacement 
in indicated sensor(s) is due within 30 days. In th e meantime, a sensor 
causing a low battery indication is still fully ope rational.
  
Routine Care  Treat the components of your security  system as you would any 
other electrical equipment. Do not slam sensor-prot ected doors or 
windows. 
  Keep dust from accumulating on the keypad and all  protective 
sensors, particularly on motion sensors and smoke d etectors. 
  The keypad and sensors should be cleaned carefully  with a dry soft 
cloth.  Do not spray water or any other fluid on the units.  
						

							 
 
– 46 – 
Fire Alarm System 
 
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS   
General Your fire alarm system (if installed) is on 24 hours a day, for 
continuous protection. In the event of an emergency , the 
strategically located smoke and heat detectors will  sound their 
alarms and automatically send signals to your syste m, triggering a 
loud, interrupted pulsed sound* from the Keypad(s)  and any 
external sounders. A FIRE message will appear at yo ur Keypad and 
remain on until you silence the alarm (see below fo r silencing fire 
alarms).  
*
 Temporal pulse sounding is produced for Fire alarms , as follows: 
 3 pulses–pause–3 pulses–pause–3 pulses–pause. . .  , repeated. 
  TYPICAL FIRE EMERGENCY  DISPLAYS 
 
F I R E   0 1       M A S T E R  
B E D R O O M 
 01
0101
01  
  
 
ALARM  
 FIRE
   
AC     
 ALPHA DISPLAY KEYPAD  FIXED-WORD DISPLAY KEYPAD  
Silencing  
Fire Alarms and 
Clearing Memory 
of Alarm 
1.  You can silence the alarm at any time by pressin g the OFF key 
(the security code is not needed to silence fire al arms). To clear the 
display, enter your code and press the  OFF key again (to clear 
Memory of Alarm). 
2.  If the Keypads FIRE display does not clear afte r the second OFF 
sequence, smoke detectors may still be responding t o smoke or 
heat producing objects in their vicinity. Investiga te, and should 
this be the case, eliminate the source of heat or s moke. 
3.  If this does not remedy the problem, there may s till be smoke in 
the detector. Clear it by fanning the detector for  about 30 seconds.
 
When the problem has been corrected, clear the disp lay by 
entering your code and pressing the  OFF key.   
 
Smoke Detector 
Reset 
Depending on the type of smoke detectors in your sy stem, it may be 
necessary to reset the smoke detectors after a fi re alarm has been 
turned off. Check with your installer. This reset  is accomplished at 
a keypad, as follows:    
Enter security code ( except “arm only” user), then  press the [1] key. 
NOTE:  During smoke detector reset, “FAULT xx” appears (a bout six 
seconds) and should disappear if the detector is cl ear.  
						

							 
 
– 47 – 
Fire Alarm System (cont’d) 
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS   
Manually 
Initiating 
a Fire Alarm 
1.  Should you become aware of a fire emergency before your smoke or 
heat detectors sense the problem, go to your neares t keypad and 
manually initiate an alarm by pressing the panic ke y assigned for 
FIRE emergency for 2 seconds (see below). If a key  pair has been 
assigned for fire, press both keys at the same time . See the Using 
the Panic Keys  section below for further details. 
2.  Evacuate all occupants from the premises.  
3.  If flames and/or smoke are present, leave the pr emises and notify 
your local Fire Department immediately. 
4.  If no flames or smoke are apparent, investigate  the cause of the 
alarm. The zone number(s) of the zone(s) in an alar m condition will 
be displayed at the keypad. 
  
Using the 
Panic Key(s) 
Assigned for  FIRE 
Emergency 
A key or key pair may have been assigned for manual ly initiating a 
FIRE alarm. See the  Panic Keys section for key assignments. 
For convenience, indicate the key or key pair assig ned for fire below. 
I n d i v i d u a l   K e y s  
A   B  C 
     
                     Press the individual key assigned for fire for 2 se conds. 
O R   K e y   P a i r s  
     
    1 OFF and     READY  (zone 95) 
     
      READY and   #        (zone 99) 
         3 STAY     and #        (zone 96) 
  DISPLAYS FOLLOWING MANUAL INITIATION OF A FIRE ALARM  
 F I R E   9 5  
 
95
9595
95 
  
 
ALARM  
FIRE  
 AC     
   ALPHA DISPLAY KEYPAD   FIXED-WORD KEYPAD 
Carbon 
Monoxide 
Alarms
 
If installed, carbon monoxide detectors provide con tinuous protection. 
If a high level of carbon monoxide is detected, an  interrupted pulsed 
alarm sound occurs at the keypads and the detector( s). Immediately 
move to a spot where fresh air is available, prefer ably outdoors. From 
a safe area, call your security service provider fo r further instructions. 
To silence the keypad sounding, press the  OFF key. To silence the 
detector, see its instructions. 
 
Press both keys of the  
key pair  assigned for 
fire at the same time.  
						

							 
 
– 48 – 
Fire Alarm System (cont’d) 
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS  
 
National Fire Protection Association  
Recommendations on Smoke Detectors 
  
With regard to the number and placement of smoke/he at detectors, we 
subscribe to the recommendations contained in the N ational Fire Protection 
Associations National Fire Alarm Code (NFPA 72) no ted below. 
Early warning fire detection is best achieved by th e installation of fire 
detection equipment in all rooms and areas of the h ousehold as follows: A 
smoke detector installed outside of each separate s leeping area, in the 
immediate vicinity of the bedrooms and on each addi tional story of the 
family living unit, including basements and excludi ng crawl spaces and 
unfinished attics.   
In addition, the NFPA recommends that you install h eat or smoke detectors 
in the living room, dining room, bedroom(s), kitche n, hallway(s), attic, 
furnace room, utility and storage rooms, basements  and attached garages. 
 
DININGKITCHEN
BEDROOM
BEDROOM
BEDROOM BEDROOM
LIVING ROOM
BEDROOM BDRM
DINING 
LIVING ROOM
TV ROOM
KITCHEN
BEDROOM
BEDROOM
TO 
BR
LVNG RM
BASEMENT KTCHN.CLOSED DOOR
GARAGE
Smoke Detectors for Minimum Protection 
Smoke Detectors for Additional Protection
Heat-Activated Detectors
BDRM
floor_plan-001-V1  
						

							 
 
– 49 – 
Fire Alarm System (cont’d) 
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS  
 
Emergency Evacuation 
 
   
•
FRONT
•
BA CK
•
BA
TH
BEDR OOMKITCHEN
BACK DOOR
1   FLOORST
BEDR OOM
2    FLOORND
BATHBEDR OOMPORCH
CLOSET
BEDR
OOM BEDR
OOM
 Establish and regularly practice a plan of escape i
n the 
event of fire. The following steps are recommended  by 
the National Fire Protection Association: 
1.  Position your detector or your interior and/or  exterior sounders so that they can be heard by all  
occupants. 
2.  Determine two means of escape from each room.  One path of escape should lead to the door that 
permits normal exit from the building. The other 
may be a window, should your path be impassable. 
Station an escape ladder at such windows if there  
is a long drop to the ground. 
3.  Sketch a floor plan of the building. Show window s, 
doors, stairs and rooftops that can be used to  
escape. Indicate escape routes for each room. Keep  
these routes free from obstruction and post copies  
of the escape routes in every room. 
4.  Assure that all bedroom doors are shut while you  
are asleep. This will prevent deadly smoke from 
entering while you escape. 
5.  Try the door. If the door is hot, check your  alternate escape route. If the door is cool, open i t 
cautiously. Be prepared to slam the door if smoke 
or heat rushes in. 
6.  When smoke is present, crawl on the ground. Do  not walk upright, since smoke rises and may  
overcome you. Clearer air is near the floor. 
7.  Escape quickly; dont panic. 
8.   Establish a common meeting place outdoors, away  
from your house, where everyone can meet and  
then take steps to contact the authorities and 
account for those missing. Choose someone to 
assure that nobody returns to the house — many 
die going back.  
						

							 
 
– 50 – 
Quick Guide to Basic System Functions 
FUNCTION  PROCEDURE  COMMENTS 
Check Zones Press READY key.  View faulted zones when system not  
ready. 
Arm System  Enter code. Press arming key desired:  
(AWAY, STAY, NIGHT-STAY, MAXIMUM,  
INSTANT)  Arms system in mode selected. 
Quick Arm  
(if programmed) 
Press #. Press arming key desired: 
(AWAY, STAY, MAXIMUM, INSTANT)  Arms system in mode selected, quickly 
and without use of a code. 
Bypass Zone(s)  Enter code. Press BYPASS [6] key.  
Enter zone number(s) to be bypassed   
(use 2-digit entries).  Bypassed zones are unprotected and  
will not cause an alarm if violated. 
Quick Bypass  
(if programmed) 
Enter code. Press BYPASS [6] key + [#].  Bypasses al
l faulted zones 
automatically. 
Silence Sounders  
  Burglary:  
  Fire or CO:  
  Check:  
Enter code. Press OFF [1] key.  
Press OFF [1] key. 
 Press any key. 
 
Also disarms system. Memory of alarm 
remains until cleared.  
Memory of Alarm remains unt
il cleared.
Determine cause.  
Disarm System  Enter code. Press OFF [1] key. (OFF need  
not be pressed if entry delay or an alarm is  
active)  Also silences sounders. Memory of 
alarm remains until cleared. 
Clear Alarm  
Memory  After disarming, enter code again.  
Press OFF [1] key again.  Keypad beeps rapidly on entry if alarm  
has occurred while absent. Alarm  
display will remain upon disarming  
until cleared. 
Duress 
(if active 
and connected to   
Central Station)  Arm or disarm normally, but use your 4-
digit Duress code to do so.   Performs desired action and sends  
silent alarm to Central Station. 
Panic Alarms  
(as programmed) Press key [A], [B], or [C] for at least 2 
seconds, or key pairs 1 + 
;  + #, or 3 + # 
respectively.  See the 
Panic Keys  section for 
emergency functions programmed for  
your system. Note: Keys “A”, “B”, and 
“C” may have been programmed for  
other functions. 
Chime Mode  To turn ON or OFF: Enter code. Press 
CHIME key.  The keypad will sound if doors or  
windows are violated while system is  
disarmed and chime mode is ON. 
Test Mode 
To turn ON: Enter code. Press TEST key, 
then [0].  
To turn OFF:  Enter code. Press OFF key.  Tests alarm sounder and allows  
sensors to be tested. 
Phone Access  
if applicable
 Consult 
Phone Access Users Guide  that 
accompanies the Phone Module.  Permits system access remotely, via 
Touch-tone phone.