Hitachi Projector BZ-1 User Manual

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PhenomenonCases not involving a machine defectReference 
page
The interactive pen stops working. The interactive pen may stop working when plugging 
in the USB cable or booting up a computer on which 
Starboard Software has been installed.
・ Connect the projector after the computer starts up, making 
sure the system is ready to use.
・ If you got the message dialog showing "Projector is not 
connected" after "Check Connection" command through the 
Starboard Software menu, and the interactive pen still does 
not work, turn the projector power off and try again from the 
beginning. 83
The interactive  pen or system does not work  properly or 
intermittently  works. This may be due to exhaustion of the battery of the pen.
Replace the battery with new one. Use only the specified 
and perfect battery. When putting it in, be careful not to 
make a mistake in polarity. 19
This may be due to poor contact of the battery in the 
pen.
Remove the battery and load it again. Use only the specified 
and perfect battery. When putting it in, be careful not to 
make a mistake in polarity. 19
There may be obstacles in between the interactive pen 
and sensors on the projector.
・ Remove all things between the pen and sensors.
・ The way of you hold the pen or your position may affect 
the system. Hold the pen as perpendicular to the interactive 
surface as possible and be careful not to block the path 
from the pen to the sensors. 84
The mouse  cursor or 
drawing image 
does not match  with the actual  pen tip point. It is recommended to keep the room temperature between 
16°C and 35°C when using the interactive function.
–
Calibrate again to optimize the interactive system. 86
The LiveViewer  Software and  Starboard 
Software may  work at the 
same time. The LiveViewer may not display the annotations that 
are made by Starboard Software.
Use the latest LiveViewer software to support Starboard 
software annotation.
Meantime, please use Starboard software on  COMPUTER 
IN or HDMI inputs. 83
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continue\
d) 
						

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Specifications
Specifications
End User License Agreement for the Projector Software
• Software in the projector consists of the plural number of independent software 
modules and there exist our copyright or/and third party copyrights for each of 
such software modules.
• Be sure to read “End User License Agreement for the Projector Software” which 
is separated document. (in the CD)
Please see the Specifications in the User’s Manual (concise) which is a book.