Hitachi Cp-X417 Projector Users Manual

							
7

Troubleshooting
Regarding the indicator lamps
When operation of the LAMP, TEMP and POWER indicators differs from usual, 
check and cope with it according to the following table.
POWER 
indicator
LAMP 
indicator
TEMP 
indicatorDescription
Lighting
In Orange
Turned
off
Turned
offThe projector is in a standby state.Please refer to the section “Power on/off”.
Blinking
In Green
Turned
off
Turned
offThe projector is warming up.Please wait.
Lighting
In Green
Turned
off
Turned
offThe projector is in an on state.Ordinary operations may be performed.
Blinking
In Orange
Turned
off
Turned
offThe projector is cooling down.Please wait.
Blinking
In Red
(discre-
tionary)
(discre-
tionary)
The projector is cooling down. A certain error 
has been detected.Please wait until POWER indicator finishes blinking, 
and then perform the proper measure using the item 
descriptions below.
Blinking
In Red
or
Lighting
In Red
Lighting
In Red
Turned
off
The lamp does not light, and there is a possibility 
that interior portion has become heated.Please turn the power off, and allow the projector to 
cool down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation of 
the following items, and then turn the power on again.
• Is there blockage of the air passage aperture?
• Is the air filter dirty?
• Does the peripheral temperature exceed 35°C?
If the same indication is displayed after the remedy, 
please change the lamp referring to the section “Lamp”.
Blinking
In Red
or
Lighting
In Red
Blinking
In Red
Turned
off
The lamp cover has not been properly fixed. Please turn the power off, and allow the projector to 
cool down at least 45 minutes. After the projector has 
sufficiently cooled down, please make confirmation of 
the attachment state of the lamp cover. After performing 
any needed maintenance, turn the power on again. 
If the same indication is displayed after the remedy, 
please contact your dealer or service company.
Blinking
In Red
or
Lighting
In Red
Turned
off
Blinking
In Red
The cooling fan is not operating.Please turn the power off, and allow the projector to 
cool down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation 
that no foreign matter has become caught in the fan, 
etc., and then turn the power on again.
If the same indication is displayed after the remedy, 
please contact your dealer or service company.
(Continued on next page) 
						

							
7

Troubleshooting
Regarding the indicator lamps (continued)
• When the interior portion has become overheated, for safety purposes, 
the projector is automatically shut down, and the indicator lamps may also be 
turned off. In such a case, disconnect the power cord, and wait at least 45 minutes. 
After the projector has sufficiently cooled down, please make confirmation of the 
attachment state of the lamp and lamp cover, and then turn the power on again.
NOTE
POWER 
indicator
LAMP 
indicator
TEMP 
indicatorDescription
Blinking
In Red
or
Lighting
In Red
Turned
off
Lighting
In Red
There is a possibility that the interior portion 
has become heated.Please turn the power off, and allow the projector to cool down at least 
20 minutes. After the projector has sufficiently cooled down, please make 
confirmation of the following items, and then turn the power on again.
• Is there blockage of the air passage aperture?
• Is the air filter dirty?
• Does the peripheral temperature exceed 35°C?
If the same indication is displayed after the remedy, please 
set FAN SPEED of SERVICE item in OPTION menu to HIGH 
(45).
Lighting
In Green
Simultaneous
blinking in Red
It is time to clean the air filter.Please immediately turn the power off, and clean or change 
the air filter referring to the section “Air Filter”. After cleaning or 
changing the air filter, please be sure to reset the filter timer. 
After the remedy, reset the power to ON.
Lighting
In Green
Alternative
blinking in Red
There is a possibility that the interior portion 
has become overcooled.Please use the unit within the usage temperature 
parameters (5°C to 35°C).  
After the treatment, reset the power to ON.
Blinking in 
Green for 
approx. 3 
seconds
Turned
off
Turned
off
At least 1 Power ON schedule is saved to the 
projector.Please refer to “Schedule Settings” section of User’s 
Manual-Network Guide.
Shutting the projector down
Only when the projector can not be turned off by usual 
procedure (16) , please push the shutdown switch using a pin 
or similar, and disconnect the power plug from the power outlet. 
Before turning it on again, wait at least 10 minutes to make the 
projector cool down enough.
Resetting all settings
When it is hard to correct some wrong settings, the FACTORY RESET function of 
SERVICE item in OPTION menu (46) can reset all settings(except LANGUAGE, FILTER 
TIME, LAMP TIME, FILTER MESSAGE, MIU settings and etc.) to the factory default.
Shutdown switch
SD CARD 
						

							
73

Troubleshooting
Phenomena that may be easy to be mistaken for machine defects
About the phenomenon confused with a machine defect, check and cope with it 
according to the following table.
PhenomenonCases not involving a machine defectReference page
Power does not come on.
The electrical power cord is not plugged in.
Correctly connect the power cord.3
The main power source has been interrupted during operation such as by a power outage (blackout), etc.
Please disconnect the power plug from the power outlet, and allow the projector to cool down at least 10 minutes, then turn the power on again.
13, 16
Either there is no lamp and/or lamp cover, or either of these has not been properly fixed.
Please turn the power off and disconnect the power plug from the power outlet, and allow the projector to cool down at least 45 minutes. After the projector has sufficiently cooled down, please make confirmation of the attachment state of the lamp and lamp cover, and then turn the power on again.
64, 65
Neither soundsnor pictures areoutputted.
The signal cables are not correctly connected.
Correctly connect the connection cables.9
Signal source does not correctly work.
Correctly set up the signal source device by referring to the manual of the source device.
–
The input changeover settings are mismatched.
Select the input signal, and correct the settings.17, 18
The BLANK function for pictures and the MUTE function for sounds are working.
AV Mute may be active. Refer to the item “Sound does not come out” and “No pictures are displayed” on the next page to turn off the MUTE and BLANK functions.
17, 22
(Continued on next page) 
						

							
74

Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continued)
PhenomenonCases not involving a machine defectReference page
Sound does not come out.
The signal cables are not correctly connected.
Correctly connect the audio cables.9
The MUTE function is working.
Restore the sound pressing MUTE or VOLUME button on the remote control.7
The volume is adjusted to an extremely low level.
Adjust the volume to a higher level using the menu function or the remote control.7
The AUDIO/SPEAKER setting is not correct.
Correctly set the AUDIO/SPEAKER in SETUP menu.36, 37
The audio on your HDMI equipment is not set to Linear PCM.
The HDMI input on this projector supports Linear PCM audio only. Check the audio setting on your HDMI equipment.

The audio on the HDMI input is muted.
Change the audio setting in the AUDIO menu.37
The digital audio in HDMI signal does not work well.
Use the analogue audio, connecting either an RCA audio cable or stereo mini cable.
9
No pictures are displayed.
The lens cover is attached.
Remove the lens cover.4, 16
The signal cables are not correctly connected.
Correctly connect the connection cables.9
The brightness is adjusted to an extremely low level.
Adjust BRIGHTNESS to a higher level using the menu function.
26, 27
The computer cannot detect the projector as a plug and play monitor.
Make sure that the computer can detect a plug and play monitor using another plug and play monitor.

The BLANK screen is displayed.
Press BLANK button on the remote control.
(Continued on next page) 
						

							
75

Troubleshooting
• Although bright spots or dark spots may appear on the screen, this 
is a unique characteristic of liquid crystal displays, and it does not constitute or 
imply a machine defect.
NOTE
Phenomena that may be easy to be mistaken for machine defects (continued)
PhenomenonCases not involving a machine defectReference page
No pictures or disturbed pictures are displayed on HDMI input
The HDMI cable is not correctly connected.
Correctly connect the HDMI cable.9
Your HDMI equipment is not compatible with the projector
This projector can be connected with another equipment that has HDMI or DVI connector, but with some equipment the projector may not work properly.

Your HDMI equipment and the projector are not harmonized.
Turn off the both equipment, and turn on them again–
The signal format on the HDMI is not supported.
Check the video setting on your HDMI equipment.
Video screendisplay freezes.
The FREEZE function is working.
Press FREEZE button to restore the screen to normal.
Colors have afaded- outappearance, orColor tone is poor.
Color settings are not correctly adjusted.
Perform picture adjustments by changing the COLOR TEMP, COLOR, TINT and/or COLOR SPACE settings, using the menu functions.
26, 28, 3
COLOR SPACE setting is not suitable.
Change the COLOR SPACE setting to AUTO, RGB, SMPTE240, REC709 or REC601.  3
Pictures appear 
dark.
The brightness and/or contrast are adjusted to an 
extremely low level.
Adjust BRIGHTNESS and/or CONTRAST settings to a 
higher level using the menu function.
26, 27
The WHISPER function is working.
Select NORMAL for WHISPER item in the SETUP menu.26, 36
The lamp is approaching the end of its product 
lifetime.
Replace the lamp.
64, 65
Pictures appear
blurry.
Either the focus and/or horizontal phase settings are 
not properly adjusted.
Adjust the focus using the focus ring, and/or H PHASE 
using the menu function.
19, 31
The lens is dirty or misty.
Clean the lens referring to the section “Caring for the lens”.68 
						

							
76

Specifications
Specifications
Specifications
ItemSpecifications
Product nameLiquid crystal projector
Liquid Crystal Panel
Panel size1.6 cm (0.63 type)
Drive systemTFT active matrix
Pixels786,432 pixels (1024 horizontal x 768 vertical)
LensZoom lens   F=1.6 ~ 1.8   f = 18.9~ 22.6 mm   (approximately)
Lamp220W UHB
Audio output7 W
Power supplyAC 100-120V/3.8A, AC220-240V/1.6A
Power consumption350W
Temperature range5 ~ 35°C (Operating)
Size340 (W) x 117 (H) x 270 (D) mm    *Excluding protrusionsPlease refer to the following figure.
Weight (mass)approx. 4.0 kg
Ports
Computer input portCOMPUTER IN1  
  ....................D-sub 15 pin mini x1COMPUTER IN2  
  ....................D-sub 15 pin mini x1Computer output portMONITOR OUT  
  ....................D-sub 15 pin mini x1Video input portCOMPONENT (Y, Cb/Pb, Cr/Pr)  
  ........................................RCA x3S-VIDEO  ..........mini DIN 4 pin x1VIDEO  .............................RCA x1
HDMI input portHDMI  .............HDMI connector x1Audio input/output portAUDIO IN1  ...........Stereo mini x1AUDIO IN2  ...........Stereo mini x1AUDIO IN3  ......................RCA x2AUDIO OUT  .........Stereo mini x1OthersUSB STORAGE  ...........USB-A x1SD card  ...............SD card slot x1USB  ..............................USB-B x1CONTROL  ............D-sub 9 pin x1LAN  ................................RJ45 x1
Optional parts
Lamp: DT00841Air filter: MU04951Wireless network card: VA08331
* For more information, contact to your dealer. 
						

							
77

Specifications
Specifications (continued)
[unit: mm]
340
12911
7
270