Hanns G Jw199dpb Users Manual

							
User’s Manual 
 
21 
TECHNICAL SUPPORT (FAQ) 
Q & A FOR GENERAL PROBLEMS 
PROBLEM & QUESTION 
POSSIBLE SOLUTION 
Power LED is not on  *Check if the Power Switch is in the ON position 
*Power Cord should be connected 
No Plug & Play *Check if the PC system is Plug & Play compatible 
*Check if the Video Card is Plug & Play compatible 
*Check if any plug pins on the D-Sub or DVI-D connector 
are bent 
The display is too dark or 
too bright.  *Adjust the Contrast and Brightness Controls. 
Picture bounces or a wave 
pattern is present in the 
picture *Move electrical devices that may cause electrical 
interference. 
The power LED is ON 
(orange) but there’s no 
video or no picture.  *Computer Power Switch should be in the ON position. 
*Computer Video Card should be snugly seated in its slot 
*Make sure monitor’s video cable is properly connected to 
the computer. 
*Inspect monitor’s video cable and make sure none of the  pins are bent. 
*Make sure computer is operational by hitting the CAPS  LOCK key on the keyboard while observing the CAPS 
LOCK LED. The LED should either turn ON or OFF after 
hitting the CAPS LOCK key. 
Missing one of the primary 
colors (RED, GREEN, or 
BLUE)  *Inspect the monitor’s video cable and make sure that none 
of the pins are bent. 
Screen image is not 
centered or sized properly.  * Adjust pixel frequency CLOCK and PHASE or press 
hot-key (  Button) 
Picture has color defects 
(white does not look white)  *
 Adjust RGB color or select color temperature 
The screen resolution 
needs to be adjusted  *Use win 2000/ME/XP Right click anywhere on desktop 
and select  Properties >Settings >Screen Resolution . Use 
the silder to adjust the reslution and click  Apply 
 
 
 
 
 
 
						

							
User’s Manual  
22 
ERROR MESSAGE & POSSIBLE SOLUTIONS 

						

							
User’s Manual 
 
23 
APPENDIX 
SPECIFICATIONS 
Driving system TFT Color LCD 
Size 19.0  LCD Panel 
Pixel pitch 0.2835mm(H) x 0.2835mm(V) 
H-Frequency 30KHz – 80KHz Video 
V-Frequency 55 – 75Hz 
Display Colors 16.2M Colors 
Max. Resolution 1440 x 900 @75Hz 
Plug & Play VESA DDC2BTM 
ON Mode ≤42W 
Power Saving Mode ≤1W  EPA ENERGY STAR®
OFF Mode ≤1W 
Audio output Rated Power 1.0 W rms (Per channel)  
Input Terminal D-Sub  
DVI-D (Dual-Input Model) 
Maximum Screen Size Hor. : 428mm 
Ver. : 278mm 
Power Source 100~240VAC,50±3Hz,60±3Hz 
Environmental 
Considerations 
Operating Temp: 0° to 50°C 
Storage Temp.: -20° to 60°C 
Operating Humidity: 10% to 80% 
Dimensions 443 (W) x 379.7(H) x 200(D) mm 
17.5 ”(W)×15.0 ”(H)×8.0 ”(D) 
Weight (NW)                                                      444.5kg (9.9 lb) 
***The above specification is subject to act ual product specification and is subject to 
change without prior notice.  
 
NOTES:
 
The Maximum Resolution will depends on the display card supporting. Rela\
ted issue can 
refer to www.hannsg.com
 FAQ section.