Hanns G Hp191dj Users Manual

							
                                                                    User’s Manual  
TECHNICAL SUPPORT (FAQ) 
Q & A FOR GENERAL PROBLEMS 
PROBLEM & QUESTION POSSIBLE SOLUTION 
Power LED is not on *Check if the Power Switch is in the ON position. 
*Power Cord should be connected. 
No Plug & Play 
*Check if the PC system is Plug & Play compatible. 
*Check if the Video Card is Plug & Play compatible. 
*Check if any plug pins on the VGA or DVI 
connector are bent. 
The display is too dark or too bright. *Adjust the Contrast and Brightness Controls. 
Picture bounces or a wave pattern is 
present in the picture 
*Move electrical devices that may cause electrical 
interference. 
The power LED is ON (orange) but 
there’s no video or no picture. 
*Computer Power Switch should be in the ON 
position. 
*Computer Video Card should be snugly seated in its 
slot. 
*Make sure monitor’s video cable is properly 
connected to the computer. 
*Inspect monitor’s video cable and make sure none 
of the pins are bent. 
*Make sure computer is operational by hitting the 
CAPS LOCK key on the keyboard while observing 
the CAPS LOCK LED. The LED should either turn 
ON or OFF after hitting the CAPS LOCK key. 
Missing one of the primary colors (RED, 
GREEN, or BLUE) 
*Inspect the monitor’s video  cable and make sure that 
none of the pins are bent. 
Screen image is not centered or sized 
properly. 
* Adjust pixel frequency CLOCK and PHASE or 
press hot-key ( i Button). 
Picture has color defects 
(White does not look white)  *Adjust RGB color or select color temperature.  
The screen resolution needs to be adjusted
*Use win 2000/ME/XP Right click anywhere on 
desktop and select Properties>Settings >Screen 
Resolution . Use the silder to adjust the reslution 
and click Apply. 
No sound is outputted from monitor’s 
built-in speaker 
*Make sure PC audio output  cable is connected to 
screen’s LINE IN port (or AUDIO IN port). 
*Make sure the sound volume adjustment can be 
clearly identified. 
*Make sure the System > Silence option in the 
monitor menu is on. 
*While transferring via  HDMI port but no sound is 
outputted, it is recommended to select AUDIO 
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User’s Manual 
 
INPUT as a PC option, and make sure PC audio 
output cable is connected to monitor’s LINE IN 
port(or AUDIO IN port). [For HDMI Input only]  
 
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                                                                    User’s Manual  
ERROR MESSAGE & POSSIBLE SOLUTIONS 
 
ƒ  CABLE NOT CONNECTED : 
1. Check that the signal-cable is properly connect ed, If the connector is loose, tighten the 
connector’s screws. 
2.  Check the signal-cable’s connection pins for damage. 
 
ƒ  INPUT NOT SUPPORT : 
Your computer has been set to unsuitable display mode, set the computer to display mode given 
in the following table.   
 
FACTORY PRESET TIMING TABLE: 
 
MODE
 RESOLUTION HORIZONTAL 
FREQUENCY (KHz)
VERTICAL 
FREQUENCY (Hz) 
1 640×350 @70Hz VGA 31.469 70.087 
2 640×400 @56Hz PC9801 24.827 56.424 
3 640×400@70HzVGATEXT 31.469 70.087 
4 640×480 @60Hz VGA 31.469 59.94 
5 640×480 @67Hz MAC 35 66.667 
6 640×480 @70Hz VGA   36.052 70.004 
7 640×480 @72Hz VGA 37.861 72.809 
8 640×480 @75Hz VGA 37.5 75 
9 720×400@70HzVGATEXT 31.469 70.087 
10 720x480@60Hz VGA   31.469 59.94 
11 800×600 @56Hz SVGA 35.156 56.25 
12 800×600 @60Hz SVGA 37.879 60.317 
13 800×600 @72Hz SVGA 48.077 72.188 
14 800×600 @75Hz SVGA 46.875 75 
15 832×624 @74.6Hz MAC 49.725 74.5 
16 1024×768 @60Hz XGA 48.363 60.004 
17 1024×768 @66Hz XGA 53.964 66.132 
18 1024×768 @70Hz XGA 56.476 70.069 
19 1024×768 @75Hz XGA 60.023 75.029 
20 1024×768 @75Hz MAC 60.15 74.72 
21 1152×864 @75Hz SXGA 67.5 75 
22 1152×900 @66Hz SUN66   61.846 66.004 
23 1280×720 @60Hz   45 60 
24 1280×768 @60Hz   47.776 59.87 
25 1280×768 @75Hz 60.289 74.893 
26 1280×960 @60Hz   60 60 
27 1280×960 @75Hz   74.592 74.443 
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User’s Manual 
 
28 1280×1024 @72Hz SXGA     76.02 71.448 
29 1280×1024 @60Hz   79.976 75.025 
30 1280×1024 @75Hz    79.976 75.025 
 
(Video  mode) 
 
MODE RESOLUTION 
1 720×480p @60Hz   
2 720×576p @50Hz   
3 1280×720p @50Hz   
4 1280×720p @60Hz   
5 1920×1080i @50Hz   
6 1920×1080i @60Hz   
7 1920×1080p @50Hz   
8 1920×1080p @60Hz   
9 1920×1080p @60Hz   
10 1920×1080p @60Hz   
11 640×480p @60Hz   
12 720×480p @60Hz   
 
** We ensure that the monitor can be lighted under interlace signal mode, but we can not guarantee 
the image quality. 
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                                                                    User’s Manual  
APPENDIX 
SPECIFICATIONS 
Driving system TFT Color LCD 
Size 19.0  LCD Panel 
Pixel pitch 0.294mm(H) x 0.294mm(V) 
H-Frequency 24KHz – 80KHz Video 
V-Frequency 56 – 75Hz 
Display Colors 16.7M Colors 
Max. Resolution 1280 x 1024 @75Hz 
Plug & Play VESA DDC2BTM , DPMS 
ON Mode 25W(Typical)
 
Power Saving Mode ≦1W Power consumption 
OFF Mode ≦0.5W 
Audio output Rated Power 1.0W rms (Per channel) 
Input Terminal VGA 
DVI (optional) 
Maximum Screen Size Hor. : 376.32mm 
Ver. : 301.056mm 
Power Source 100~240VAC,50±3Hz,60±3Hz 
Environmental 
Considerations 
Operating Temp: 5° to 35°C 
Storage Temp.: -20° to 60°C 
Operating Humidity: 20% to 85% 
Dimensions 410 (W) x 393(H) x 203(D) mm 
16.1 ”(W)×15.5 ”(H)×8.0 ”(D) 
Weight (NW) 4.47 kg (9. lb)  
*** The above specification is subject to actual  product specification and is subject to change 
without prior notice. 
 
NOTES: 
The Maximum Resolution will depends on the displa y card supporting. Related issue can refer to 
www.hannsg.com FAQ section. 
 
 
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