GoPro Session 5 Owners Manual
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6061 IMPORTANT CAMERA MESSAGES REPAIRING FILEIf your last video file was corrupted during recording, the camera displays REPAIRING FILE while it tries to repair the file. When this process is finished, the camera powers off if it is not connected to Capture or a GoPro remote. If the camera is connected to the app or remote, tap the Shutter button on the app or press the Shutter button on the remote or the camera when the repair is finished to continue using the camera. The Temperature icon and CAMERA TOO HOT appear on the camera status screen when the camera becomes too hot and needs to cool down. Simply let it sit and cool before attempting to use it again. Your camera was designed to identify conditions of overheating and shuts down when needed. IMPORTANT MESSAGESIMPORTANT MESSAGES MICROSD CARD MESSAGES NO SD CARD No card present. The camera requires a microSD, microSDHC or microSDXC card to capture videos and photos. SD FULL Card is full. Delete files or swap card. SD ERROR Camera is unable to read card formatting. Reformat the card in the camera. NOTICE : If you select Yes to reformat the card, all of the content on the card is deleted. PRO TIP : Reformat your microSD card on a regular basis to ensure that the card can continue to receive information from the camera.
6263 RESTORING FACTORY SETTINGS Follow the steps below to reset all settings and the camera’s passwor\ d. This option is useful if you are reselling your camera and want to remove all customization. 1. With your camera off, press the Menu button to turn on the status screen. 2. Press the Menu button repeatedly until you get to Exit Menu. 3. Press and hold Shutter button [ ] for 8 seconds. 4. Press the Menu button to move to Yes, then press the Shutter button to select it. RESETTING YOUR CAMERAMOUNTING YOUR CAMERA ATTACHING YOUR CAMERA TO MOUNTS To attach your HERO5 Session camera to a mount, you need a frame and a mounting buckle and/or thumb screw, depending on the mount you are using. THE FRAME Your HERO5 Session ™ comes with a Standard Frame. Note: To prevent the frame from marking the surface of your camera, leave the latch on the frame open when storing your camera in a frame for a long period of time. The HERO5 Session camera is waterproof to 33’ (10m) with the door closed—no additional housing is needed when using the camera in or around water. NOTICE : The Standard Frame does not provide additional waterproof protection for your camera.
6465 Securing the Camera in The Frame 1. Open the latch. 2. Rotate the camera to the desired orientation, and then slide it into the frame. The back of the frame has a raised edge. Be sure the back of the camera sits flush against it. 3. Close the latch. PRO TIP : During water activities, use Camera Tethers for added security and use a Floaty to keep your camera afloat (both sold separately). Te\ ther the frame to the mount by looping the tether over the small bar behind t\ he mounting fingers. For more information, visit gopro.com. MOUNTING YOUR CAMERAMOUNTING YOUR CAMERA ATTACHING MOUNTING BUCKLES TO MOUNTS 1. Flip up the mounting buckle plug. 2. Slide the buckle into the mount until it clicks into place. 3. Press down on the plug so that it sits flush with the buckle. PRO TIP : If you mount your HERO5 Session upside down, the camera automatically changes the orientation of your image to be right-side up.\
6667 USING CURVED + FLAT ADHESIVE MOUNTS The Curved + Flat Adhesive Mounts make it easy to attach the camera to curved and flat surfaces of helmets, vehicles, and gear. With the mounti\ ng buckle, the frame can be clicked on and off the secured adhesive mounts.\ Curved Adhesive MountFlat Adhesive Mount MOUNTING GUIDELINES Follow these guidelines when attaching mounts: • Attach the adhesive mounts at least 24 hours before use. • Adhesive mounts must be mounted only on smooth surfaces. Porous or textured surfaces do not enable a proper bond. When applying the mount, firmly press it into place and ensure full contact over the entire surface. • Apply adhesive mounts to clean surfaces only. Wax, oil, dirt, or other debris reduce adhesion, which can result in a weak bond and risk of losing the camera should the connection fail. • Attach adhesive mounts in room temperature conditions. Adhesives do not bond properly if applied in cold or damp environments to cold or damp surfaces. • Check state and local regulations and laws to ensure that attaching a camera to equipment (such as hunting equipment) is permitted. Always comply with regulations that restrict the use of consumer electronics or cameras. MOUNTING YOUR CAMERA • During water activities, tether your camera for added security and use a Floaty to keep your camera afloat (sold separately). For more information, visit gopro.com. WARNING: To avoid injury, do not use a tether when mounting the camera on a helmet. For more information on mounts, see gopro.com . WARNING: If using your camera with a GoPro mount or strap intended for use with a helmet, always select a helmet that meets the applicable safety standard. Choose the right helmet for your particular sport or activity and make sure that it is the right fit and size for you. Inspect your helmet to ensure that it is in good condition, and follow the helmet manufacturer's instructions on safe helmet use. Any helmet that has sustained a major impact should be replaced. No helmet can protect against injury in every accident. MOUNTING YOUR CAMERA
6869 In some situations, such as connecting the Karma drone (sold separately\ ), it might be more convenient to access the ports if the door is removed. WARNING: Remove the door only when you are using the camera in a dry, dust-free environment. When the door is open or removed, the camera is not waterproof. REMOVING THE SIDE DOOR When removing the side door, be sure to pull it out in a straight motion\ , not at an angle. REATTACHING THE DOOR REMOVING THE DOORMAINTENANCE Follow these guidelines to get the best performance from your camera: • The camera is waterproof to 33’ (10m)—no housing needed. Ensure that the doors are closed before using the camera in or around water, dirt, or sand. • Before closing the doors, be sure the seals are free of debris. If neede\ d, clean with a cloth. • Before opening the doors, be sure the camera is free of water or debris.\ If needed, rinse the camera with fresh water and dry it with a cloth. • If sand or debris hardens around the doors, soak the camera in warm tap water for 15 minutes and then rinse thoroughly to remove the debris before opening the doors. • For best audio performance, shake the camera or blow on the mic to remove water and debris from the microphone holes. To prevent damage to the internal waterproof membranes, do not use compressed air to blow into the mic holes. • After every use in salt water, rinse the camera with fresh water, and dr\ y with a soft cloth. • To clean the lens, wipe it with a soft, lint-free cloth. If debris becom\ es lodged between the lens and the trim ring, flush it out with water or ai\ r. Do not insert foreign objects around the lens.
7071 Your HERO5 Session™ camera and battery are integrated. You cannot remove the battery from the camera. The battery icon displayed in the camera status screen blinks and shows a battery low message when the battery drops below 10%. If the battery reaches 0% while recording, the camera saves the file and powers off. MAXIMIZING BATTERY LIFE Extreme cold temperatures can decrease battery life. To maximize battery\ life in cold conditions, keep camera in a warm place prior to use. When you are not using HERO5 Session, rotate it in the frame so the Shutter button is covered to prevent the camera from accidentally turning on. Note: To prevent the frame from marking the surface of your camera, leave the latch on the frame open when storing your camera in a frame for a long period of time. If the memory card becomes full or the battery runs out of power while capturing video, your camera automatically stops recording and saves the\ video before powering off. WARNING: Using a wall charger other than a GoPro charging device can damage the GoPro camera battery and could result in fire or leakage. With the exception of the GoPro Supercharger (sold separately), only use chargers marked: Output 5V 1A. If you do not know the voltage and current of your charger, use the included USB cable to charge the camera from your computer. BATTERY STORAGE AND HANDLING The camera contains sensitive components, including the battery. Avoid exposing your camera to very cold or very hot temperatures. Low or high temperature conditions may temporarily shorten the battery life or cause\ the camera to temporarily stop working properly. Avoid dramatic changes \ in B AT T E R Y temperature or humidity when using the camera, as condensation may form on or within the camera. The integrated battery in the camera is non-serviceable. Contact GoPro Customer Service for all battery related issues. Do not dry the camera or battery with an external heat source such as a microwave oven or hair dryer. Damage to the camera or battery caused by contact with liquid inside the camera is not covered under the warranty.\ Do not make any unauthorized alterations to the camera. Doing so may compromise safety, regulatory compliance, performance, and may void the warranty. WARNING: Do not drop, disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate, or paint the camera. Do not insert foreign objects into any opening on the camera, such as the USB-C port. Do not use the camera if it has been damaged—for example, if cracked, punctured, or harmed by water. Disassembling or puncturing the integrated battery can cause an explosion or fire. USING THE CAMERA WHILE CHARGING You can capture video and photos while the camera is plugged in to a USB charging adapter, or the GoPro Wall Charger or Auto Charger with the included USB cable. (You cannot record while charging the camera through a computer.) When you stop recording, the camera battery begins\ to charge. Note: Because the door is open, the camera is not waterproof during charging. B AT T E R Y
7273 MY GOPRO WON’T POWER ON Make sure your GoPro is charged. To charge your camera, use the included USB cable and a computer. You can also use a charging device manufactured by GoPro. MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON If your camera freezes, press and hold the Menu button for about eight seconds until your camera powers off. This reset saves all of your conte\ nt and settings. I FORGOT MY CAMERA’S USERNAME OR PASSWORD 1. Press the Menu button to turn on the status screen. 2. Press the Menu button repeatedly to get to Connection Settings. 3. Press the Shutter button [ ], and then press the Menu button to get to Camera Info. 4. Press the Shutter button to display your camera’s username (ID) password (pw). HOW DO I TURN OFF MY CAMERA? If HERO5 Session is not connected to Capture or a GoPro remote, it powers off automatically after you stop recording. When your camera is connected to the app or remote, tap the Power icon in the app or press the Power/Mode button on the remote to turn off the camera. Wireless remains on. If your camera goes out of range of the app or remote, or you close the app, press the Menu button to display Turn Camera Off, then press the Shutter [ ] button to select it. Wireless remains on. To turn off connection and power off the camera, press the Menu button, press it repeatedly to display Turn WiFi Off, then press the Shutter button to select it. TROUBLESHOOTING PLAYBACK ON MY COMPUTER IS CHOPPY Choppy playback is typically not a problem with the file. If your footag\ e skips, one of these situations is likely the cause: • Using an incompatible video player. Not all video players support the H.264 codec. For best results, use the latest version of Quik for desktop. • The computer does not meet the minimum requirements for HD playback. The higher the resolution and frame rate of your video, the harder the computer has to work to play it back. Make sure that your computer meets the minimum requirements for the playback software.. • If your computer does not meet the minimum requirements, record at 1080p60 with Protune off, and make sure that all other programs on your computer are closed. If that resolution does not improve the playback, try 720p30. WHAT SOFTWARE VERSION AM I RUNNING? Press the Menu button to turn on the status screen, then press it repeatedly until you get to Exit. The software version number appears in\ the upper left of the status screen. To exit the menu and turn off the camer\ a, press the Menu button . WHAT IS MY CAMERA’S SERIAL NUMBER? The camera’s serial number is listed in several places: • On the inside of the camera above the microSD card slot • On your camera’s microSD card (in the version.txt file in the MISC folder) • On your camera’s original packaging TROUBLESHOOTING
74 GoPro is dedicated to providing the best possible service. To reach GoPr\ o Support, visit gopro.com/help. CUSTOMER SUPPORT TRADEMARKS REGULATORY INFORMATION GoPro, HERO, Protune, and SuperView are trademarks or registered trademarks of GoPro, Inc. in the U.S. and internationally. Other names and marks are the property of their respective owners. To see the complete list of country certifications, refer to the Important Product + Safety Instructions included with your camera or visit gopro.com/help. 130-18524-000 REVD