GoPro Hero4 Silver User Manual

							8081
BAT TERY STOR AGE AND HANDLING 
The camera contains sensitive components, including the battery. 
Avoid exposing your camera and batter y to ver y cold or ver y hot 
temperatures. Low or high temperature conditions may temporarily 
shor ten the batter y life or cause the camera to temporarily stop working  
properly. Avoid dramatic changes in temperature or humidity when 
using the camera, as condensation may form on or within the camera.
The camera housing protects the camera and batter y from water 
damage. For more information, see Camera Housing . Do not turn 
on your camera if it is wet. If your camera is already on, turn it 
off and remove the batter y immediately. Allow the camera to dr y 
thoroughly before using it again. Do not dr y the camera or batter y 
with an external heat source such as a microwave oven or hair dr yer. 
Damage to the camera or batter y caused by contact with liquid is not 
covered under the warranty.
Do not store your batter y with metal objects, such as coins, keys 
or necklaces. If the batter y terminals come in contact with metal 
objects, this may cause a fire.
/ Batter y
BATTERY DISPOSAL  
Most rechargeable lithium-ion batteries are classified as non-hazardous 
waste and are safe for disposal in the normal municipal waste stream. 
Many localities have laws in place requiring batter y rec ycling. Check 
your local laws to make sure that you can dispose of rechargeable 
batteries in your regular trash. To safely dispose of lithium-ion batteries,   
protect terminals from exposure to other metal with packing, masking   
or electrical tape so they do not cause a fire while being transpor ted.
Lithium-ion batteries, however, do contain recyclable materials and 
are accepted for rec ycling by the Rechargeable Batter y Rec ycling 
Corporation’s (RBRC) Batter y Rec ycling Program. We encourage  
you to visit Call2Recycle at call2rec ycle.org or call 1-800-BAT TERY  
in Nor th America to find a convenient rec ycling location.
Never dispose of a batter y in a fire because it may explode.
WARNING: Do not drop, disassemble, open, crush, bend,   
deform, puncture, shred, microwave, incinerate or paint the 
camera. Do not insert foreign objects into the batter y opening   
on the camera. Do not use the camera or the batter y if it has   
been damaged—for example, if cracked, punctured or harmed   
by water. Disassembling or puncturing the batter y can cause   
an explosion or fire.
/ Batter y  
						

							8283
/ Important Messages
MICROSD CARD MESSAGES
NO SDNo card present. The camera requires a 
microSD, microSDHC or microSDXC card 
(sold separately) to capture videos and photos.
FULL Card is full. Delete files or swap card.
SD ERR Camera is unable to read card formatting. 
Reformat the card in the camera.
PRO TIP:  Reformat your microSD card on a regular basis to ensure 
that the card remains in good condition.
/ Important Messages
FILE REPAIR ICON
If your last video file was corrupted during recording, 
the camera displays the File Repair icon while it tries to 
repair the file. When this process is finished, press any 
button to continue using the camera.
TEMPERATURE ICON
The Temperature icon appears on the camera status 
screen when the camera becomes too hot and needs   
to cool down. Simply let it sit and cool before attempting 
to use it again. Your camera was designed to identif y 
conditions of overheating and is designed to respond 
accordingly.  
						

							8485
/ Camera Housing
ASSEMBLING THE CAMERA HOUSING
To Remove the Camera From the Housing:
1.  Lift the front of the latch up to disengage it from the camera housing.
2.  Pivot the latch backward and pull it up to release the backdoor.
3.  Pull open the housing backdoor and remove the camera.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
/ Camera Housing
To Secure the Camera in the Housing:
1.  Open the housing and place the camera into position.
2.  Make sure the seal around the backdoor is free of debris.
3.  Close the housing backdoor and squeeze it closed to ensure a 
good seal.
4.  Pivot the hinged arm backwards and hook the lip of the latch into 
the grooved top of the housing backdoor.
5.  Push the latch down to snap it into place.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
WARNING: Always secure the camera in its housing when using 
the camera in or around water. Do not get the camera or the 
battery wet.  
						

							8687
/ Camera Housing
Your HERO4 Silver camera comes with three types of backdoors: 
Standard Backdoor, Skeleton Backdoor and Touch Backdoor.
The Standard Backdoor makes the housing 
waterproof to 131’ (40m). Use this door when you 
need to protect the camera from water, dir t, sand 
and other environmental hazards.
The Touch Backdoor (waterproof ) lets you use the 
Touch Display and provides waterproof protection 
to 10’ (3m).
NOTICE:  Touch functions do not work under water.   
In extreme altitude and temperatures, keep 
housing unlatched until use.
The Skeleton Backdoor (non-waterproof) 
provides better sound quality by allowing more 
sound to reach the camera’s microphone. It also 
reduces wind noise at speeds up to 100mph when 
mounted on helmets, motorc ycles, bikes and 
other fast-moving vehicles. Use this backdoor 
only when sand, excessive dir t/dust and water 
damage are not a risk. This backdoor is also 
recommended for use inside vehicles.
/ Camera Housing
PRO TIP:  Apply Rain-X® or a similar anti-beading solution to the 
camera housing lens to prevent water spots from forming when using 
your camera in rain or water. 
SWAPPING BACKDOORS  
You can switch the backdoor of your HERO4 Silver camera to suit your 
activity and shooting conditions.
To Change the Backdoor: 1.  Open the backdoor of the housing so that it hangs downwards.
2.  Firmly pull the backdoor downwards until it snaps free from the 
main housing.
3.  Line up the replacement backdoor into the hinge opening.
4.  Push upwards on the backdoor until it clicks into place.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit  
						

							8889
/ Camera Housing
PREVENTING WATER DAMAGE TO YOUR CAMERA 
The rubber seal that lines the camera housing forms a waterproof barrier 
that protects your HERO4 Silver in wet and under water conditions.
Keep the camera housing’s rubber seal clean. A single hair or grain   
of sand can cause a leak and damage your camera.
After ever y use in salt water, rinse the outside of the camera housing 
with non-salt water and dr y. Not doing this can eventually cause 
corrosion of the hinge pin and salt buildup in the seal, which can  
cause failure.
To clean the seal, rinse in fresh water and shake dr y (dr ying with a 
cloth may cause lint to compromise the seal). Re-install the seal into 
the grooves in the backdoor of the camera housing.
WARNING: Failure to follow these steps each time you use   
your GoPro can result in leaks that may damage or destroy your 
camera. Water will damage both the camera and the batter y, 
which could cause an explosion or fire. Your warranty does not 
cover water damage resulting from user error.
/ Using the Mounts
ATTACHING YOUR CAMERA TO MOUNTS  
To attach your HERO4 Silver camera to a mount, you need a Quick 
Release Buckle and/or thumb screw, depending on the mount you are 
using. For more information on mounts, visit gopro.com/support .
Quick Release  Buckle Thumb Screw
HousingComplete Unit
USING CURVED + FLAT ADHESIVE MOUNTS  
The Cur ved + Flat Adhesive Mounts make it easy to attach the camera 
to cur ved and flat sur faces of helmets, vehicles and gear. Using the 
Quick Release Buckle, the assembled camera housing can be clicked 
on and off the secured Cur ved or Flat Adhesive Mounts. 
Curved Adhesive Mount Flat Adhesive Mount
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit  
						

							9091
/ Using the Mounts
MOUNTING GUIDELINES 
Follow these guidelines when attaching adhesive mounts:
•  Attach the adhesive mounts at least 24 hours prior to use.
•  Adhesive mounts must be mounted only on smooth sur faces. 
Porous or textured sur faces do not enable a proper bond. When 
applying the mount, firmly press it into place and ensure full 
contact over the entire sur face.
•  Apply adhesive mounts to clean sur faces only. Wax, oil, dir t or 
other debris reduce adhesion, which can result in a weak bond   
and risk of losing the camera should the connection fail.
•  Attach adhesive mounts in room temperature conditions. 
Mount adhesives do not bond properly if applied in cold or damp 
environments to cold or damp sur faces, or if the sur face is not 
room temperature.
For more information on mounts, visit gopro.com/support .
WARNING: If using your camera with a GoPro mount or strap 
intended for use with a helmet, always select a helmet that 
meets the applicable safety standard.
Choose the right helmet for your particular sport or activity and   
make sure that it is the right fit and size for you. Inspect your   
helmet to ensure that it is in good condition and follow the helmet 
manufacturer’s instructions on safe helmet use. 
Any helmet that has sustained a major impact should be replaced.  
No helmet can protect against injur y in ever y accident.
/ Using the Mounts
LOCKING PLUG  
If you are using HERO4 Silver in spor ts such as sur fing or skiing, use 
the standalone white locking plug to securely lock the Quick Release 
Buckle fingers into place. 
To Attach the Locking Plug: 1.  Loop the circular ring over the thumbscrew. The circular ring   
acts as a leash to prevent dropping or losing the locking plug.
2.  Slide the Quick Release Buckle into the mount until it clicks   
into place.
3.  Press the U-shaped par t of the plug into the U-shaped space in   
the Quick Release Buckle.
WARNING:  To avoid injur y in the event of an accident, do not use 
the locking plug or tether when using a mounting device on a 
helmet or other personal protective gear.  
						

							9293
MY GOPRO WON'T POWER ON 
Make sure your GoPro is charged. To charge your camera, use the 
included USB cable and a computer. You can also use the GoPro Wall 
or Auto Charger.
MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON  
Press and hold the 
Power/Mode  button [
  ] for 8 seconds to reset 
your camera. This reset saves all of your content and settings, and 
powers off your camera.
MY PLAYBACK IS CHOPPY  
Choppy playback is typically not a problem with the file. If your footage 
skips, one of these situations is likely the cause:
•  Using an incompatible video player. Not all video players suppor t 
the H.264 codec. For best results, use the latest GoPro software, 
available for free at gopro.com/getstarted .
•  The computer does not meet the minimum requirements for HD 
playback. The higher the resolution and frame rate of your video, 
the harder the computer has to work to play it back. Make sure 
that your computer meets the minimum requirements listed in 
Playback Mode .
•  Playing a high bitrate HD video file over a low bandwidth USB 
connection. Transfer the file to the computer to play back.
/ Troubleshooting / Troubleshooting
If your computer does not meet the minimum requirements, record 
at 720p30 with Protune off, and make sure that all other programs on 
your computer are closed.
I FORGOT MY CAMERA’S USERNAME OR PASSWORD 
To reset the username and password to the defaults, go to Setup  
mode. Tap Camera Reset, and then tap Reset Wi-Fi. The camera name 
is reset, and the password is reset to goprohero .
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS  
In  Setup  mode, select Camera Reset, and then select Reset Defaults. 
This option does not reset the Date/Time or your camera’s username 
and wireless password.
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS STILL 
BLINKING  
The blue light indicates that Wireless is on. To turn off Wireless, press 
and hold the Settings/Tag  button [ 
 ] for four seconds.
For more answers to commonly asked questions, see   
gopro.com/support .  
						

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/ Regulatory Information/ Trademarks
To see the complete list of countr y cer tifications, refer to the Impor tant 
Product + Safety Information included with your camera. GoPro, HERO, the GoPro logo, the GoPro Be a HERO logo, BacPac, 
Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or 
registered trademarks of GoPro, Inc. in the US and internationally. 
Other names and marks are the proper ty of their respective owners.
GoPro is dedicated to providing the best possible 
service. To reach GoPro Customer Support, visit 
 
gopro.com/support.
/ Customer Support
130-14710-000 REVA