GoPro Hero4 Black User Manual

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/ Camera Housing
ASSEMBLING THE CAMERA HOUSING
To Remove the Camera From the Housing:
1.  Lift the front of the latch up to disengage it from the camera housing.
2.  Pivot the latch backward and pull it up to release the backdoor.
3.  Pull open the housing backdoor and remove the camera.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
/ Camera Housing
To Secure the Camera in the Housing:
1.  Open the housing and place the camera into position.
2.  Make sure the seal around the backdoor is free of debris.
3.  Close the housing backdoor and squeeze it closed to ensure a 
good seal.
4.  Pivot the hinged arm backwards and hook the lip of the latch into 
the grooved top of the housing backdoor.
5.  Push the latch down to snap it into place.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
WARNING: Always secure the camera in its housing when using 
the camera in or around water. Do not get the camera or the 
battery wet.  
						

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/ Camera Housing
Your HERO4 Black camera comes with two types of backdoors: 
Standard Backdoor and Skeleton Backdoor.
The Standard Backdoor makes the housing 
waterproof to 131’ (40m). Use this door when you 
need to protect the camera from water, dir t, sand 
and other environmental hazards.
The Skeleton Backdoor (non-waterproof) 
provides better sound quality by allowing more 
sound to reach the camera’s microphone. It also 
reduces wind noise at speeds up to 100mph when 
mounted on helmets, motorc ycles, bikes and 
other fast-moving vehicles. Use this backdoor 
only when sand, excessive dir t/dust and water 
damage are not a risk. This backdoor is also 
recommended for use inside vehicles.
PRO TIP:  Apply Rain-X
® or a similar anti-beading solution to the 
camera housing lens to prevent water spots from forming when using  
your camera in rain or water. 
/ Camera Housing
SWAPPING BACKDOORS  
You can switch the backdoor of your HERO4 Black camera to suit your 
activity and shooting conditions.
To Change the Backdoor: 1.  Open the backdoor of the housing so that it hangs downwards.
2.  Firmly pull the backdoor downwards until it snaps free from the 
main housing.
3.  Line up the replacement backdoor into the hinge opening.
4.  Push upwards on the backdoor until it clicks into place.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit  
						

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/ Camera Housing
PREVENTING WATER DAMAGE TO YOUR CAMERA 
T he rubber seal that lines the camera housing forms a waterproof barrier 
that protects your HERO4 Black in wet and under water conditions.
Keep the camera housing’s rubber seal clean. A single hair or grain of 
sand can cause a leak and damage your camera.
After ever y use in salt water, rinse the outside of the camera housing 
with non-salt water and dr y. Not doing this can eventually cause 
corrosion of the hinge pin and salt buildup in the seal, which can   
cause failure.
To clean the seal, rinse in fresh water and shake dr y (dr ying with a 
cloth may cause lint to compromise the seal). Re-install the seal into 
the grooves in the backdoor of the camera housing.
WARNING: Failure to follow these steps each time you use  
your GoPro can result in leaks that may damage or destroy your 
camera. Water will damage both the camera and the batter y, 
which could cause an explosion or fire. Your warranty does not 
cover water damage resulting from user error.
/ Using the Mounts
ATTACHING YOUR CAMERA TO MOUNTS  
To attach your HERO4 Black camera to a mount, you need a Quick 
Release Buckle and/or thumb screw, depending on the mount you are 
using.  For more information on mounts, visit gopro.com/support .
Quick Release  Buckle Thumb Screw
HousingComplete Unit
USING CURVED + FLAT ADHESIVE MOUNTS  
The Cur ved + Flat Adhesive Mounts make it easy to attach the camera 
to cur ved and flat sur faces of helmets, vehicles and gear. Using the 
Quick Release Buckle, the assembled camera housing can be clicked 
on and off the secured Cur ved or Flat Adhesive Mounts. 
Curved Adhesive Mount Flat Adhesive Mount
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit  
						

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/ Using the Mounts
MOUNTING GUIDELINES 
Follow these guidelines when attaching adhesive mounts:
•  Attach the adhesive mounts at least 24 hours prior to use. 
•  Adhesive mounts must be mounted only on smooth sur faces. 
Porous or textured sur faces do not enable a proper bond. When 
applying the mount, firmly press it into place and ensure full 
contact over the entire sur face.
•  Apply adhesive mounts to clean sur faces only. Wax, oil, dir t or 
other debris reduce adhesion, which can result in a weak bond   
and risk of losing the camera should the connection fail.
•  Attach adhesive mounts in room temperature conditions. 
Mount adhesives do not bond properly if applied in cold or damp 
environments to cold or damp sur faces, or if the sur face is not 
room temperature.
For more information on mounts, visit gopro.com/support .
WARNING: If using your camera with a GoPro mount or strap 
intended for use with a helmet, always select a helmet that 
meets the applicable safety standard. 
Choose the right helmet for your particular sport or activity 
and make sure that it is the right fit and size for you. Inspect 
your helmet to ensure that it is in good condition and follow the 
helmet manufacturer’s instructions on safe helmet use. 
Any helmet that has sustained a major impact should be 
replaced. No helmet can protect against injur y in ever y accident.
/ Using the Mounts
LOCKING PLUG 
If you are using HERO4 Black in spor ts such as sur fing or skiing, use 
the standalone white locking plug to securely lock the Quick Release 
Buckle fingers into place. 
To Attach the Locking Plug: 1.  Loop the circular ring over the thumbscrew. The circular ring   
acts as a leash to prevent dropping or losing the locking plug.
2.  Slide the Quick Release Buckle into the mount until it clicks   
into place.
3.  Press the U-shaped par t of the plug into the U-shaped space in   
the Quick Release Buckle.
WARNING: To avoid injur y in the event of an accident, do not use 
the locking plug or tether when using a mounting device on a 
helmet or other personal protective gear.  
						

							8889
MY GOPRO WON’T POWER ON 
Make sure your GoPro is charged. To charge your camera, use the 
included USB cable and a computer. You can also use the GoPro Wall 
or Auto Charger.
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON  
Press and hold the 
Power/Mode  button [
  ] for 8 seconds to reset 
your camera. This reset saves all of your content and settings, and 
powers off your camera.
MY PLAYBACK IS CHOPPY  
Choppy playback is typically not a problem with the file. If your footage 
skips, one of these situations is likely the cause:
•  Using an incompatible video player. Not all video players suppor t 
the H.264 codec. For best results, use the latest GoPro software, 
available for free at gopro.com/getstarted .
•  The computer does not meet the minimum requirements for HD 
playback. The higher the resolution and frame rate of your video, 
the harder the computer has to work to play it back. Make sure 
that your computer meets the minimum requirements listed in 
Playback Mode .
•  Playing a high bitrate HD video file over a low bandwidth USB 
connection. Transfer the file to the computer to play back.
/ Troubleshooting / Troubleshooting
If your computer does not meet the minimum requirements, record 
at 720p30 with Protune off, and make sure that all other programs on 
your computer are closed.
I FORGOT MY CAMERA’S USERNAME OR PASSWORD
 
To reset the username and password to the defaults, go to Setup  
mode. Press the 
Power/Mode  button [
  ] repeatedly to c ycle to 
Camera Reset. Press the Power/Mode  button [
  ] to c ycle to Reset 
Wi-Fi, and then press the Shutter/Select  button [  ] to select it. The 
camera name is reset, and the password is reset to goprohero .
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS  
In  Setup  mode, select Camera Reset, and then select Reset Defaults. 
This option does not reset the Date/Time or your camera’s username 
and wireless password.
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS STILL 
BLINKING  
The blue light indicates that Wireless is on. To turn off Wireless, press 
and hold the Settings/Tag  button [ 
 ] for four seconds.
For more answers to commonly asked questions, see   
gopro.com/support .  
						

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/ Regulatory Information
To see the complete list of countr y cer tifications, refer to the Impor tant 
Product + Safety Information included with your camera.
/ Customer Support
/ Trademarks
GoPro, HERO, the GoPro logo, the GoPro Be a HERO logo, BacPac, 
Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or 
registered trademarks of GoPro, Inc. in the US and internationally. 
Other names and marks are the proper ty of their respective owners.
GoPro is dedicated to providing the best possible 
service. To reach GoPro Customer Support, visit 
 
gopro.com/support.
130-14708-000 REVA