GoPro Hero Session User Manual

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I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS 
In  Setup  mode, select Camera Reset. This option does not reset the 
Date/Time or your camera’s username and wireless password.
Note: Camera Reset is available only when your camera is connected to the GoPro remote.
I FORGOT MY CAMERA’S USERNAME OR PASSWORD  
See  Resetting Your Camera’s Wireless Name and Password  
(page 5). 
HOW DO I TURN OFF MY CAMERA?  
If  HERO Session is not connected to the GoPro App for mobile or a 
GoPro remote, it powers off automatically after you stop recording.
/ Troubleshooting / Troubleshooting
When your camera is connected to the app or remote, tap the Power 
icon in the app or press the Power/Mode button on the remote to turn 
off the camera. Wireless remains on.
If your camera goes out of range of the app or remote, or you close the 
app, press the Info/Wireless  button to display Turn Camera Off, then 
press the 
Shutter/Select  [  ] button to select it. Wireless remains on.
To turn off wireless and power off the camera, press the Info/Wireless  
button, press it repeatedly to display Turn WiFi Off, then press the 
Shutter/Select  [  ] button to select it.  
						

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/ Troubleshooting
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS  
STILL BLINKING  
The blue light indicates that wireless is on. To turn off wireless, press 
the  Info/Wireless  button to display Turn WiFi Off, then press the 
Shutter/Select  [  ] button to select it.
MY PLAYBACK IS CHOPPY  
Choppy playback is typically not a problem with the file. If your footage 
skips, one of these situations is likely the cause:
•  Using an incompatible video player. Not all video players   
suppor t the H.264 codec. For best results, use the latest 
GoPro App for desktop.
/ Troubleshooting
•  The computer does not meet the minimum requirements for HD 
playback. The higher the resolution and frame rate of your video, 
the harder the computer has to work to play it back. If you are 
using the GoPro App for desktop to play back your files, be sure 
that your computer meets the minimum system requirements, 
available on gopro.com/getstarted .
•  Playing content directly from your camera over a USB connection. 
Transfer the file to the computer to play back. If your computer 
does not meet the minimum requirements, record with Protune 
off and make sure that all other programs on your computer   
are closed.  
						

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WHAT SOF T WARE VERSION AM I RUNNING? 
Press the Info/Wireless  button to display the status screen, then 
press it repeatedly until you get to Exit. The software version number 
appears in the upper left of the status screen. To exit the menu, press 
the 
Shutter/Select  button [  ].
WHAT IS MY CAMERA’S SERIAL NUMBER?  
The camera’s serial number is listed in several places:
•  On the inside of the camera’s side door
•  On your camera’s microSD card (in the version.txt file in the   
MISC folder)
•  On your camera’s original packaging
/ Troubleshooting / Customer Support
GoPro is dedicated to providing the best possible ser vice. To reach 
GoPro Suppor t, visit gopro.com/help
.
/ Trademarks
GoPro, HERO, the GoPro logo, the GoPro Be a HERO logo, BacPac, 
Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or 
registered trademarks of GoPro, Inc. in the U.S. and internationally. 
Other names and marks are the proper ty of their respective owners.  
						

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/ Regulatory Information
To see the complete list of countr y cer tifications, refer to the Important 
Product + Safety Information included with your camera. To see the 
Declaration of Conformity for this product, visit gopro.com/help.  
						

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