GE Profile Quiet Power 5 Manual

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Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets
may vary from your model.
Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets
may vary from your model.
Upper Rack—12 place settings  Lower Rack—12 place settings  Lower Rack—12 place settings 
Loading place settings.ge.com
Upper Rack—10 place settings Lower Rack—10 place settings
Lower Rack—10 place settingsLower Rack—10 place settings 
						

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Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting Tips
Optional accessories.
Caring for the dishwasher.
Cleaning the Door Panel
Before cleaning the front panel, make sure
you know what type of panel you have.
Refer to the last two letters of your model
number. You can locate your model
number on the left-hand tub wall just
inside the door. If your model number ends
with BB, WW, CC, SA, BG or GS, then you
have a Painted Door panel. If your model
number ends with SS, then you have a
Stainless Steel Door panel. If your model
number ends with CS, then you have a
CleanSteel Door panel.
Follow the instructions below for cleaning
the door panel for your specific model.
Painted Door Panel (model numbers
ending in BB–black, WW–white, CC–bisque,
S A–silver metallic, BG–graphite metallic or
GS–silver)
Use a clean, soft , lightly dampened cloth,
then dry thoroughly. You may also use a
good appliance wax or polish.Stainless Steel Door Panel (model
numbers ending in SS)
The stainless steel panels can be cleaned
with Stainless Steel Magicor a similar
product using a clean, soft cloth. Do not
use appliance wax, polish, bleach or
products containing chlorine on stainless
steel doors.
You can order Stainless Steel Magic
#WX10X15through GE Parts by calling
800.626.2002.
CleanSteel Door Panel (model numbers 
ending in CS)
Use a clean, soft , lightly dampened cloth,
then dry thoroughly. Do not use appliance
wax, polish or any chemical agent on
CleanSteel doors.
Do not wipe the dishwasher with a soiled
dish cloth or wet towel. These may leave 
a residue. Do not use scouring pads or
powdered cleaners because these 
products can scratch the finish. You can change the appearance of your
dishwasher by adding a custom panel 
trim kit . 
Wood panel trim kit—This accessory
contains trim and instructions for you to
supply and install a 1/4″-thick decorative
wood door:
■GPF525B  (Black)
■GPF525W  (White)
■GPF525C  (Bisque)
Trimless wood panel kit—This accessory
contains parts and instructions for you to
supply and install a 3/4″-thick decorative
wood door:
■GPF575Non-wood countertop bracket kit—This is
for installations which have non-wood
countertops and includes side-mounting
brackets and instructions for securing the
dishwasher.
■GPF65
These accessories are available at extra
cost from GE. Call 800.626.2002 to order.
Visa, Mastercard or Discover cards are
accepted.
Specify accessory number when ordering. 
						

							Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
13
If your dishwasher is left in an unheated
place during the winter, ask a service
technician to:
Cut off electrical power to the
dishwasher. Remove fuses or trip
circuit breaker.
Turn off the water supply and
disconnect the water inlet line from 
the water valve.Drain water from the water inlet line
and water valve. (Use a pan to catch
the water.)
Reconnect the water inlet line to the
water valve.
4
3
2
1
Caring for the dishwasher.ge.com
Cleaning the Control Panel
To clean the control panel, use a lightly
dampened cloth. Then dry thoroughly.
Protect Against Freezing
Check the air gap any time
your dishwasher isn’t draining
well.
An air gap protects your dishwasher
against water backing up into it if a drain
clogs. The air gap is not a part of the
dishwasher. It is not covered by your
warranty. Not all plumbing codes require
air gaps, so you may not have one.The air gap is easy to clean.
Turn off the dishwasher and lift off the
cover.
Remove the plastic cap and clean with
a toothpick.
2
1
Air gapDoes Your Dishwasher Have an Air Gap? 
						

							Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting Tips
Problem Possible Causes What To Do
Dishes and flatwareLow inlet water temperature •Make sure inlet water temperature is correct (see page 8). Turn on 
not cleanthe hot water faucet nearest the dishwasher. Let run until the water 
temperature stops rising. Then start the dishwasher and turn off
the faucet . This insures the entering water is hot .
Water pressure is temporarily low •Turn on a faucet . Is water coming out more slowly than usual? 
If so, wait until pressure is normal before using your dishwasher.
Air gap or disposer is clogged •Clean the air gap or flush the disposer.
Improper rack loading •Make sure large dishware does not block the detergent dispenser 
or the wash arms. See the Loading the dishwasher rackssection.
No air gap or high drain loop •Verify that you have an air gap or a high drain loop. Refer to 
the Installation Instructions.
Spots and filming•Use Jet-Dry
®or Cascade Crystal Clear®rinse agents to remove spots and 
on glasses andprevent new film buildup.
flatware
•To remove stubborn spots and pre-existing film from glassware:
1Remove all metal utensils from the dishwasher.
2Do not add detergent .
3Select the POTS & PANSor HEAVY WASHcycle.
4Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
will now be in the main wash.
5Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6Close the door and allow to complete the cycle. If vinegar rinse doesn’t 
work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals 
instead of vinegar.
Cloudiness onCombination of soft water and  •This is called etchingand is permanent . To prevent this from happening, 
glasswaretoo much detergentuse less detergent if you have soft water. Wash glassware in the shortest 
cycle that will get them clean.
Water temperature entering  •This could be etching. Lower the water heater temperature.
the dishwasher exceeds 150°F
Suds in the tubWrong detergent •Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®and Electrasol®Automatic Dishwashing Detergents
have been approved for use in all GE dishwashers.
•To remove suds from the tub, open the dishwasher and let 
suds dissipate. Close and latch the dishwasher. Pump out water 
by touching the START/RESET pad once; then 30 seconds later, 
touch the START/RESET pad again. Repeat if necessary.
Rinse agent was spilled •Always wipe up rinse agent spills immediately.
Error Messages Possible Causes What To Do
START/RESET status You have pressed the  •Press the START/RESETpad only when you want to restart the 
indicator light  START/RESET pad while the dishwasher.
flashingdishwasher is running. This will 
cancel the cycle. The light will 
stop flashing after the dishwasher
drains (about 90 seconds).
Dishwasher BEEPS This is a reminder that your •Close and latch the door after opening it mid-cycle.
once every dishwasher door has been left 
30 secondsopen during operation. It will 
continue beeping until you close 
the door.
Before you call for service…
Troubleshooting Tips 
Save time and money! Review the charts on the following
pages, or visit ge.com. You may not need to call for service.
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
14 
						

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Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructionsge.com
Problem Possible Causes What To Do
Detergent left inDishes are blocking the •Reposition the dishes so the water from the lower spray arm can 
dispenser cupsdetergent cupflush the detergent cup. See the Loading the dishwasher section.
Black or grayAluminum utensils have •Remove marks with a mild, abrasive cleaner.
marks on dishesrubbed against dishes
Dishes don’t dryLow inlet water temperature •Make sure inlet water temperature is at least 120°F. 
•Select HEATED DRY.
•Use HOT START, HOT WASH or ADDED HEAToptions.
•Select a higher cycle, such asANTI-BACTERIA, SANI WASH, POTS & PANS 
or HEAVY WASH.
Rinse agent dispenser is empty •Check the rinse agent dispenser and fill as required.
Control panel respondedDoor latch may not be properly •Make sure the door is firmly closed.
to inputs but dishwasherseated
never filled with water
Water valve may be turned off •Make sure water valve (usually located under the sink) is turned on.
Stained tub interiorSome tomato-based foods can  •Use of the RINSE ONLYcycle after adding the dish to the load 
cause reddish stainscan decrease the level of staining. GE recommends Cascade
®
Plastic Booster to help remove these types of stains.
Tea or coffee stains •Remove the stain by hand, using a solution of 1/2 cup bleach 
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the 
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or brown film can•A special filter in the water supply line is the only way to correct 
be caused by iron deposits in waterthis problem. Contact a water softener company.
White film on inside surface—  •GE recommends Jet-Dry®or Cascade Crystal Clear®to help 
hard water mineralsprevent hard water mineral deposits from forming.
•Run dishwasher with citric acid to remove mineral deposits. Citric acid 
(Part number: WD35X151) can be ordered through GE Parts. See back 
cover for ordering information.
Dishwasher won’t runFuse is blown or circuit breaker  •Replace fuse or reset circuit breaker. Remove any other appliances from
is trippedthe circuit .
Power is turned off •In some installations, the power to the dishwasher is provided through a 
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked •Unlock control panel. See page 5.
Reboot your control •Turn off power to the dishwasher (circuit breaker or wall switch) for 
30 seconds; then turn back on. 
Control panel lights Time too long between •Each pad must be touched within 30 seconds of the others.
go off when you’re touching of selected padsTo relight , touch any pad again, or unlock and relatch door.
setting controls
Water standing inThis is normal •A small amount of clean water around the outlet on the tub 
the bottom of the tubbottom at the back of the tub keeps the water seal lubricated.
Water won’t pumpDrain is clogged •If you have an air gap, clean it . See page 13.
out of the tub
•If the dishwasher drains into a disposer, run disposer clear.
•Check to see if your kitchen sink is draining well. If not , you
may need a plumber.
SteamThis is normal •Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out . This is necessary for drying.
Sanitized light does The door was opened and the  •Do not interrupt the cycle anytime during or after main wash.
not illuminate at the cycle was interrupted during 
end of the cycleor after the main wash portion
(Anti-Bacteria
The incoming water  •Raise the water heater temperature to between 120°F and 140°F.
cycle only)
temperature was too low
NoiseNormal operating sounds •Detergent cup opening.
•Water entering dishwasher.
•The motor stops and starts at various times during the cycle.
•Drain pump sounds during the pump out .
Rattling dishes when the spray  •Make sure dishes are properly loaded. See the Loading the 
arm rotatesdishwasher racks section. 
						

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Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting Tips
Notes. 
						

							Warrantor: General Electric Company. Louisville, KY  40225 What GE Will Not Cover:For The Period Of: GE Will Replace:
One Year Any partof the dishwasher which fails due to a defect in materials or workmanship. During this 
From the date of thelimited one-year warranty, GE will also provide, free of charge, all labor and related service to  
original purchasereplace the defective part .
17
GE Dishwasher Warranty.
■Service trips to your home to teach you how to use 
the product .
■Improper installation, delivery or maintenance.
■Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■Replacement of house fuses or resetting of circuit
breakers.■Damage to the product caused by accident , fire, floods 
or acts of God.
■Incidental or consequential damage caused by possible
defects with this appliance.
■Cleaning or servicing of the air gap device in the 
drain line. 
■Damage caused after delivery.
■Product not accessible to provide required service.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the US A . If the product is located in an area where service by a GE Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE
Service location for service. Proof of original purchase date is needed to obtain service under the warranty. In
Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
All warranty service provided by our Factory Service Centers, 
or an authorized Customer Care®technician. To schedule service
on-line, visit us at ge.com, or call 800.GE.CARES (800.432.2737).
Please have serial number and model number available when
calling for service.
Staple your receipt here. 
Proof of the original purchase
date is needed to obtain service
under the warranty.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law. 
						

							Consumer Support . 
GE Appliances Website
ge.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, 
any day of the year! For greater convenience and faster service, you can now download Owner ’s Manuals,
order parts or even schedule service on-line.
Schedule Servicege.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at 
your convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
Real Life Design Studioge.com
GE supports the Universal Design concept—products, services and environments that can be used by 
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas
for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC
(800.833.4322). 
Extended Warrantiesge.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect . You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. 
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories ge.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation. 
Contact Usge.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to:  General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliancege.com
Register your new appliance on-line—at your convenience!Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise. 
You may also mail in the pre-printed registration card included in the packing material, or detach and 
use the form in this Owner ’s Manual.
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