GE 28871fe3a Owners Manual

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Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the 
data for the 0 most recent calls you received so you can see who called while you 
were unavailable. When the 1st call is received, the oldest Caller ID record (1st call) is 
automatically deleted.
You may review the stored information at any time. Calls received since your last 
review show as 
in the display. 
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many calls 
have been received. To scroll CID records:
1.   Make sure the phone is  OFF (not in TALK mode).


.   Press the  caller ID-volume (6) button to review the newest CID record.


.  Press the  caller ID-volume (5) button to review the oldest CID record first .
Dialing a CID Number
1. Make sure the phone is  OFF (not in TALK mode). 

.  Use the   caller ID-volume (
5 or 6) button to display the desired record. 
.  Press the  TALK/SPEAKER button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller ’s phone number 
is formatted when it is received, and (b) whether or not you 
previously pre-programmed your local area code into the set up 
menu, you may need to adjust the format of the incoming caller ’s 
stored phone number before making the call, press the redial/
format button to adjust the number, and try again.
Available formats include:
Number of digits   Explanation  Example
  Eleven digits  long distance code “1 ”
  1-17-888-8888 
  +
-digit area code 
  +7-digit telephone number
.
  Ten digits  
 -digit area code +  17-888-8888 
  7-digit telephone number
.
  Seven digits  7-digit telephone number
 . 888-8888 
						

							
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory. 
NOTE: It is important that you format CID records correctly BEFORE 
storing in internal memory as you cannot reformat CID records 
st ored in memory.
1.  Make sure the phone is  OFF (not in TALK mode).
 .  U
se the  caller ID-volume (6 or 5) button to scroll to the desired CID record.


.  Press the  mute/menu OK button to display ENTER NAME and then follow “ADD 
RECORDS in Phoneboook section” pr
 ocedures from Step  to Step 7 to store the 
number. 
NOTE: Press the END button once to keep the previous setting 
(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is 
non-numeric, the unit will not allow this record to transfer to the 
internal user memory. The handset will display UNABLE TO STORE.
Deleting a CID Record
1.  Make sure the phone is  OFF (not in TALK mode).

.  Use the  caller ID-volume (
5 or 6) button to display the CID record you want to 
delete.

.   Press the  delete/int/conf button. The display shows DELETE CALL ID?
NOTE: Press the END button to return to the previous screen 
without deleting any CID records.
.  Press the  delete/int/conf button to erase the record showing in the display. The 
display shows DELETED.
Deleting All CID Records
1.  Make sure the phone is  OFF (not in TALK mode).

.  Use the   caller ID-volume (
5 or 6) button to display any Caller ID record.
.  Press and hold the  delete/int/conf button until the screen displays  DELETE ALL?.
NOTE: Press the END button to return to the previous screen 
without deleting any CID records.
.  Press  delete/int/conf button to erase all of the current CID records. The display 
shows DELETED followed by NO CALLS. 
						

							
Phonebook
Each handset can store up to fifty records in phone book for quick dialing; each record 
can contain a maximum of 0-digit numbers and 1-character names (including 
spaces).
Review Records
1. Make sure the phone is  OFF (not in TALK mode).

.  Press the  mute/menu OK button to go to main menu.


.  Use the  caller ID-volume (
5 or 6) button to scroll to PHONE BOOK.

.  Press the  mute/menu OK button to access the phonebook sub-menu.
5.

  Use the  caller ID-volume (
5 or 6) button to scroll to VIEW RECORDS.
6.
  Press the  mute/menu OK button to confirm, all records are shown in alphabetical 
order.
7.

  Press the  caller ID-volume (
5 or 6) button or key in alphabet to view the records 
and scroll to a record to be dialed out .
8.
  Press the  TALK/SPEAKER button to confirm.
Add Records
From Phonebook Sub-Menu:
1. Use the  caller ID-volume (5 or 6) button to scroll to ADD RECORDS.

.  Press the  mute/menu OK button to confirm. The screen displays  ENTER NAME.


. 
Use the touch-tone pad to enter a name (up to 1 characters). More than one letter 
is stored in each of the number keys. For example, to enter Bill Smith, press the key 
twice for the letter B. Press the key times for the letter I. Press the 5 key times for the 
letter L. Press the 5 key times for the second letter L, and press the 1 key to insert a 
space between the first and last name. Press the 7 key times for the letter S; press 
the 6 key once for the letter M; press the key times for the letter I; press the 8 key for 
the letter T; press the key twice for the letter H.
NOTE: If you make a mistake press the delete/int/conf button to 
backspace and erase the wrong character(s) or number(s).
.  Press the  mute/menu OK button again to save your selection. The display shows 
ENTER NUMBER. 
						

							
5. Use the touch-tone pad to enter the telephone number (up to 0 digits, including 
pauses), and press the mute/menu button to confirm and advance SET MELODY 
sub-menu.
6.

  Use the caller  ID-volume (
5 or 6) button to select from melody 01 to melody 10 
(a testing tone is generated while making melody selection).
7.
  Press  mute/menu OK button to confirm, the records are stored alphabetically in 
the phone book.
Inserting a Pause in the Dialing Sequence (of a 
Stored Number)
Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay in 
dialing sequence when a pause is needed to wait for a dial tone (for example, after you 
dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as 
one digit in the dialing sequence.
Edit Records
From Phonebook Sub-Menu:
1.  Use the  caller ID-volume (5 or 6) button to scroll to EDIT RECORDS.

.  Press the  mute/menu OK button to confirm, display will show the records.


.  Use the  caller ID-volume (
5 or 6) button or key in alphabet to move to desired 
record, press  mute/menu OK button to confirm.  The screen displays  ENTER 
NAME.


.  Repeat Steps  through 7 in “Add Records” section.
Delete Records
From Phonebook Sub-Menu:
1.  Use the  caller ID-volume (5 or 6) button to scroll to DELETE RECORDS.

.  Press the  mute/menu OK button to confirm, display will show the records.


.  Use the  caller ID-volume (
5 or 6) button or key in alphabet to move to desired 
record, press the  delete/int/conf button. The screen displays  DELETE?.

.  Press the  delete/int/conf button again to confirm.
NOTE: If you don’t want to change or delete a record, simply press 
the END button, or wait for one minute to exit automatically. 
						

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Dialing a Number from Internal Memory
1. Make sure the phone is  OFF (not in TALK mode).

.  Press the  mute/menu OK button to access the phonebook sub-menu.


.  Use the  caller ID-volume (
5 or 6) button to scroll to VIEW RECORDS.

.   Press the  mute/menu OK button to confirm
5. 

  Use the  caller ID-volume (
5 or 6) button or key in alphabet to move to the 
desired number.
6. 
  Press the  TALK/SPEAKER buttons, the number dials automatically. 
						

							6
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only 
the Thomson Inc. approved Model 5-2840 Nickel-metal Hydride 
battery (Ni-MH), which is compatible with this unit .
1. Make sure the telephone is  OFF (not in TALK mode) before you replace battery.

.  Remove the battery compartment door.
.  Disconnect the cord attached to the battery pack and remove the battery pack 
from the handset .


.  Insert the new battery pack and connect the cord to the jack inside the battery 
compartment .
5.

  Put the battery compartment door back on.
6.  Place handset in the base to charge.  Allow the handset battery to properly 
charge (for 16 hours) prior to first use or when you install a new battery 
pack. If you do not properly charge the phone, battery performance will be 
compromised.
Battery Safety Precautions
•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, 
toxic materials could be released which can cause injury.
•
  To reduce the risk of fire or personal injury, use only the 
Nickel-metal Hydride battery listed in the User ’s Guide.
•  Keep batteries out of the reach of children.
•   Remove batteries if storing over 0 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product 
indicates that we are participating in a program to collect and recycle the 
rechargeable battery (or batteries). 
For more information go to the RBRC web site at www.rbrc.org 
or call 1-800-8-BATTERY or contact a local recycling center. 
						

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Display Messages
The following messages show the status of the phone, provides Caller ID information, 
or helps you set up and use your phone.BLOCKED NUMBER  Indicates the per
 son is calling from a number which is 
blocked from transmission.
CALL SCREENING  Indicates y
 ou may use the handset to screen calls before 
answering the call. 
CHARGING...   I
 ndicates the handset needs to charge for a period of time 
before it can resume normal function.
DELETE ALL?  Pr
 ompt asking if you want to erase all CID records.
DELETE CALL ID?  Pr
 ompt asking if you want to erase the CID record 
showing on the display.
DELETE?  Pr
 ompt asking if you want to erase one of the 50 records 
stored in the phone’s memory. 
END OF LIST  Indicates that ther
 e is no additional information in CID 
memory.
ENTER NAME  Pr
 ompt telling you to enter the name for one of the 50 
memory locations.
ENTER TEL NUMBR  Pr
 ompt telling you to enter the telephone number for one 
of the 50 memory locations.
HANDSE
T NAME   Prompt telling you to enter the user name for the 
registered handset .
HANDSET NEEDS 
  Indicates you must register a non-registered handset
REGISTRATION   prior to use. 
INCOMPLETE DATA  Caller information is interr
 upted during transmission 
or the phone line is excessively noisy. Indicates no CID 
information was received, you are not subscribed to CID 
service, or CID service is not working.
LINE IN USE 

  Displays on handset while the line is in use.
L

ONG DISTANCE   Indicates CID record is from a long distance call. 
						

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LOW BATTERY  Indicates the battery needs to be charged. 
MSG WAITING OFF  Indicates v
 oice mail has been retrieved from service    
  provider.
NEW CALL XX  XX represents the number of new CID records not    
  reviewed.
NEW VOICE MAIL  Indicates v
 oice mail has not been retrieved from service 
provider.
NO CALLS  Indicates ther
 e are no CID records in memory.
OUT OF RANGE   May indicate handset is too far away from the base or 
that the power has been interrupted. Move closer and 
check connections.
P

AGING or   Someone pressed the page button on the base or delete/
P

AGING FROM   int/conf button on the handset
REPT  Indicates a r
 epeat call message. Indicates a new call 
from the same number was received more than once.
R
OOM MONITORING....   The audio link between handsets is established.
SEARCHING   Indicates handset is sear
 ching for the base.
SPKR 
   Indicates the handset is in speakerphone mode.
UNKNOWN NAME/  The incoming call is fr
 om an area not serviced by CID
CALLER/NUMBER   or the CID information was not sent .
Troubleshooting Guide
Caller ID Solutions
No Display
•
  The battery must be fully charged. Try replacing the battery.
•  Make sure that the unit is connected to a non-switched electrical outlet . 
Disconnect the unit from the wall and plug it in again. 
•

  You must be subscribed to Caller ID service from your local telephone company 
in order to receive Caller ID records.
Caller ID Err
 or Message  
•  This message indicates either the presence of noise on the line, or that an invalid 
message has been sent from the telephone company.  
						

							9
Cordless Phone Solutions
No dial tone•
  Check installation:
  Make sure the base power cord is connected to a working electrical outlet .
  Make sure the telephone line cord is connected to the base unit and the wall 
phone jack.
•

  Connect another phone to the same modular jack; if the second phone doesn’t 
work, the problem might be with your wiring or local service.
•

  The handset may be out of range of the base. Move closer to the base.
•  Make sure the battery is properly charged (for 16 hours).
•  Ensure the battery pack is installed correctly. 
•  The handset should beep when you press the talk button, and the charge 
indicator on the base should be lit when the handset rests in the cradle. If not , 
the battery may need to be charged.
•

  Place the handset in the base for at least 0 seconds to reset unit .
Handset does not ring  •  Make sure the handset ringer programmed to  ON.
•

  Move closer to the base. The handset may be out of range.
•  You may have too many extension phones on your line. Try unplugging some 
phones.
•

  Check for a dial tone. 
You experience static, noise, or fading in and out   •  Move closer to base. The handset might be out of range.
•   Relocate the base. Make sure base is not plugged into an electrical outlet with 
another household appliance.
•

  Charge the battery.
Unit beeps  •  Place handset in base for 0 seconds; if it still beeps, charge battery for 16 
hours.
•

  Clean the charging contacts on handset and base with a soft cloth.
•  See solutions for “No dial tone.”
•  Replace the battery. 
						

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Memory Dialing doesn’t work •  Make sure you programmed the memory location keys correctly.
•  Did you follow proper dialing sequence? 
Unit locks up and there is no communication between the handset and base  •  Unplug the power adaptor from the electrical outlet and the back of the base. 
Remove the handset battery. Wait for 0 seconds and plug the power adaptor 
back into the base and electrical outlet . Reconnect the battery and charge for 
16 hours.
Battery Solutions
If you experience any of the following problems, even after recharging the battery, you  may need to replace the battery pack:
  •

 Short talk time
  • Poor sound quality.
  • Limited Range
  •   Charge indicator fails to turn on.
Causes of Poor Reception
• Aluminum siding.
•  Foil backing on insulation.
•  Heating ducts and other metal construction that can shield radio signals.
•  You’re too close to appliances such as microwaves, stoves, computers, etc.
•  Atmospheric conditions, such as strong storms.
•  Base is installed in the basement or lower floor of the house.
•  Base is plugged into AC outlet with other electronic devices.
•  Baby monitor is using the same frequency.
•  Handset battery is low.
•  You’re out of range of the base.