Home > Gateway > Notebook > Gateway m305 User Manual

Gateway m305 User Manual

Here you can view all the pages of manual Gateway m305 User Manual. The Gateway manuals for Notebook are available online for free. You can easily download all the documents as PDF.

Page 271

261
Troubleshooting
www.gateway.com
The text on the display is dim or difficult to read
■Adjust the brightness and contrast using the system keys. For more 
information, see “System key combinations” on page 26.
■Change the display settings. For more information, see “Adjusting the 
screen and desktop settings” on page 172.
■Move your notebook away from sources of electrical interference, such as 
televisions, unshielded speakers, microwaves, fluorescent lights, and metal 
beams or shelves.
The display...

Page 272

262
Chapter 16: Troubleshooting
www.gateway.com
Hard drive
You see an “Insufficient disk space” error message
■Delete unnecessary files from the hard drive using Disk Cleanup. For more 
information, see “Using Disk Cleanup” on page 218.
■Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking 
Empty Recycle Bin.
■Save your files to a diskette or another drive. If the hard drive is full, copy 
any files not regularly used to diskettes or other backup media, then delete 
them from the...

Page 273

263
Troubleshooting
www.gateway.com
Internet
You cannot connect to the Internet
■Make sure that the modem cable is plugged into the modem jack and not 
the Ethernet network jack. See “Back” on page 6 to make sure that the 
connections have been made correctly.
■Make sure that your notebook is connected to the telephone line and the 
telephone line has a dial tone.
■If you have the call waiting feature on your telephone line, make sure that 
it is disabled.
■Make sure that you are not using a digital,...

Page 274

264
Chapter 16: Troubleshooting
www.gateway.com
■The condition of the Internet computers to which you connect and 
the number of users accessing those computers
■The complexity of graphics and multimedia on Web pages
■Having multiple Web browsers open, performing multiple downloads, and 
having multiple programs open on your notebook
People are sending you e-mail messages, but you have not received 
any mail
■Click the receive button in your e-mail program.
■Make sure that your account with your Internet...

Page 275

265
Troubleshooting
www.gateway.com
Memory
You see a “Memory error” message
■Make sure that the memory modules are inserted correctly in the memory 
bay slots. For more information, see “Adding or replacing memory” on 
page 243.
■Use PC Doctor or a third-party diagnostic program to help determine if a 
memory module is failing. For more information, see “Adding or replacing 
memory” on page 243.
You see a “Not enough memory” error message
■Close all programs, then restart your notebook.
Memory card...

Page 276

266
Chapter 16: Troubleshooting
www.gateway.com
■If you have additional telephone services such as call waiting, call 
messaging, or voice mail, make sure that all messages are cleared and call 
waiting is disabled before using the modem. Contact your telephone 
service to get the correct code to temporarily disable the service. Also make 
sure that the modem dialing properties are set appropriately.
To check the dialing properties in Windows XP:
1Click Start, then click Control Panel. The Control Panel...

Page 277

267
Troubleshooting
www.gateway.com
■Check for line noise (scratchy, crackling, or popping sounds). Line noise 
is a common problem that can cause the modem to connect at a slower 
rate, abort downloads, or even disconnect. The faster the modem, the less 
line noise it can tolerate and still work correctly.
Listen to the line using your telephone. Dial a single number (such as 1). 
When the dial tone stops, listen for line noise. Wiggle the modem cable 
to see if that makes a difference. Make sure that...

Page 278

268
Chapter 16: Troubleshooting
www.gateway.com
To access the gateway.your.way dial-up server:
1Insert the red Drivers and Applications CD into the CD or DVD drive.
2Click Help, then click Support Web Site.
3To check your modem connection speed, click the Direct Dial option. 
After your modem connects, move the mouse pointer over the 
Dial-Up Networking icon (located next to the clock on your taskbar). 
Your modem connection speed appears.
Your fax communications program only sends and receives faxes at...

Page 279

269
Troubleshooting
www.gateway.com
4Click your modem, then click Properties. The Modem Properties dialog 
box opens.
5Click the Diagnostic tab, then click Query Modem. If information 
about the modem appears, the modem passed diagnostics. If no 
modem information is available, a white screen appears with no 
data, or if you get an error such as port already open or the modem 
has failed to respond, the modem did not pass diagnostics.
To run modem diagnostics in Windows 2000:
1Close all open programs....

Page 280

270
Chapter 16: Troubleshooting
www.gateway.com
To turn down the modem volume in Windows XP:
1Click Start, then click Control Panel. The Control Panel window opens. 
If your Control Panel is in Category View, click 
Printers and Other 
Hardware
.
2Click/Double-click the Phone and Modem Options icon, then click the 
Modems tab.
3Click the modem you want to adjust, then click Properties.
4Click the Modem tab, then adjust the Speaker volume control.
5Click OK twice to close the Phone and Modem Options...
Start reading Gateway m305 User Manual

Related Manuals for Gateway m305 User Manual

All Gateway manuals