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Gateway E 4100 Service Manual

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Gateway EC14D Series
Service Guide
    
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 

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II
Revision History
Please refer to the table below for the updates made to this service guide.
DateChapterUpdates 

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III
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated find others.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes...

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IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 

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Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT...

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VII
Table of Contents
System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Operating System  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Memory   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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VIII
Table of Contents
Removing the HDD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the WLAN Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the ODD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
 Main Unit Disassembly Process   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Main Unit Disassembly Flowchart  . . . . . . . ....

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Table of Contents
Troubleshooting 121
Common Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Power On Issue   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Computer Shutsdown Intermittently   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
No Display Issue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
No POST or...

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