Ford Sync 3 Owners Manual
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Action and description Menu item Replay audio on the current channel. You can replay approx- imately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio. Replay When you are in replay mode, you are not able to select a different preset until you return to live audio. Pressing this button returns you to the live broadcast. Live Save the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel. ALERT Selecting this button allows you to enable and edit alerts. See Settings (page 77). Memory Presets To set a preset, tune to the station then press and hold one of the memory preset buttons. The audio mutes briefly while the system saves the station and returns once the station is stored. There are three preset banks available for SIRIUS. To access additional presets, tap the preset button. The indicator on the preset button shows which bank of presets you are currently viewing. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. See Settings (page 77). SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Antenna obstructions Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunder- storms can interfere with your reception. Terrain When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Station overload Your display may show ACQUIRING... to indicate the interfer- ence and the audio system may mute. Satellite radio signal interference 28 enUSA, First Printing SYNC™ 3
Troubleshooting tips Action Cause Message No action required. This message should disappear shortly. Radio requires more than two seconds to produce audio for the selected channel. Acquiring Signal If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service. There is an internal module or system failure present. Satellite antenna fault SIRIUS system failure Tune to another channel or choose another preset. The channel is no longer avail- able. Invalid Channel Contact SIRIUS at 1-888-539- 7474 to subscribe to the channel, or tune to another channel. Your subscription does not include this channel. Unsubscribed Channel The signal is blocked. When you move into an open area, the signal should return. The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Satellite acquiring signal… No action required. The process may take up to three minutes. Update of channel program- ming in progress. Updating … Contact SIRIUS at 1-888-539- 7474 to resolve subscription issues. Your satellite service is no longer available. Questions? Call 1- 888-539-7474 Use the channel guide to turn off the Lock or Skip function on that station. All the channels in the selected category are either skipped or locked. None found. Check channel guide. No action required. SIRIUS has updated the chan- nels available for your vehicle. Subscription Updated HD Radio ™ Information (If Available) Note: This feature may not be available in all markets. To activate HD radio, please see the Radio Settings in the Settings Chapter. See Settings (page 77). Note: HD Radio broadcasts are not available in all markets. 29 enUSA, First Printing SYNC ™ 3
HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit: Website www.hdradio.com When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen: The HD logo is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. When HD Radio broadcasts are active, you can access the following functions: Action and description Message Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal. Presets Note: As with any station you save, you cannot access the saved station if your vehicle is outside the station ’s reception area. 30 enUSA, First Printing SYNC™ 3E142616
HD Radio Reception and Station Troubleshooting Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. Reception area If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound. Station blending In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate. Potential station issues Action Cause Issues No action required. This is a broadcast issue. This is poor time alignment by the radio broadcaster. Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. No action required. The recep- tion issue may clear up as you continue to drive. The radio is shifting between analog and digital audio. Sound fading or blending in and out. No action required. This is normal behavior. Wait until the audio is available. The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available. There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune. 31 enUSA, First Printing SYNC™ 3
Potential station issues Action Cause Issues No action required. The station is not available in your current location. The previously stored multicast preset or direct tune is not available in your current recep- tion area. Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. Fill out the station issue form. * Data service issue by the radio broadcaster. Text information does not match currently playing audio. Fill out the station issue form. * Data service issue by the radio broadcaster. There is no text information shown for currently selected frequency. HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company, The Lincoln Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion. * You can find the form here: Website http://www.ibiquity.com/automotive/ report_radio_station_experiences CD Once you select this option, the system returns you to the main audio screen. The current audio information appears on the screen. The following buttons are also available: Function Button You can use the browse button to select a track. Browse Select this button and a small number one displays to indicate the track is set to repeat. Repeat For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number one displays), and repeat current folder (a small folder displays). Select the shuffle symbol to have the audio on the disk play in random order. Shuffle You can use the forward, reverse, pause or play buttons to control the audio playback. 32 enUSA, First Printing SYNC™ 3
Bluetooth Stereo or USB Bluetooth Stereo and USB allow you to access media that you store on your Bluetooth device or USB device such as music, audio books or podcasts. The following buttons are available for Bluetooth and USB: Function Button Pressing the repeat button toggles the repeat setting through three modes: repeat off (button not highlighted), repeat all (button highlighted) and repeat track (button highlighted with a small number one). Repeat Play the tracks in random order. Shuffle You can use the forward, reverse, pause or play buttons to control the audio playback. To get more information about the currently playing track, press the cover art or Info button. For some devices, SYNC 3 is able to provide 30-second skip buttons when you listen to audio books or podcasts. These buttons allow you to skip forward or backward within a track. While playing audio from a USB device you can look for certain music by selecting the following: Function Button If available, displays the list of tracks in the Now Playing playlist. Browse This option, which is available under browse, allows you to play all tracks or to filter the available media into one of the below categories. New Search Play All Playlists Artists Albums Songs Genres Podcasts Audio books 33 enUSA, First Printing SYNC™ 3
Function Button Composers This button allows you to choose a specific letter to view within the category you are browsing. A-Z Jump If available, this allows you to browse the folders and files on your USB device. Explore Device USB Ports The USB ports are in the center console or behind a small access door in the instrument panel. There may also be a remote USB port on the Instrument panel. This feature allows you to plug in USB media devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. Select this option to play audio from your USB device. Apps The system supports the use of certain audio apps such as Pandora or iHeartRadio through a USB or bluetooth-enabled device. Each app gives you different on-screen options depending on the app's content. See Apps (page 75). Supported Media Players, Formats and Metadata Information The system is capable of hosting nearly any digital media player, including iPod, iPhone, and most USB drives. Supported audio formats include MP3, WMA, WAV, AAC, and FLAC. Supported audio file extensions include MP3, WMA, WAV, M4A, M4B, AAC, and FLAC. Supported USB file systems include: FAT, exFAT, and NTFS. SYNC 3 is also able to organize the media from your USB device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file. 34 enUSA, First Printing SYNC™ 3E211463 E201595
If your indexed media files contain no information embedded in these metadata tags, SYNC 3 may classify the empty metadata tags as unknown. SYNC 3 is capable of indexing up to 50,000 songs per USB device, for up to 10 devices. CLIMATE Touch the climate button on the touchscreen to access your climate control features. Depending on your vehicle line and option package, your climate screen may look different from one of the screens shown below. Your screen may not contain all of the features shown. Note: You can switch temperature units between Fahrenheit and Celsius. See Settings (page 77). AUTO: Touch the button to switch automatic operation on. Select the desired temperature using the temperature control. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature. A Power: Touch the button to switch the system on and off. Switching the climate control system off prevents outside air from entering the vehicle. B 35 enUSA, First Printing SYNC ™ 3E208804 I
Dual: This button lights up when the passenger controls are active. To switch the dual zone operation off and link the passenger temperature to the driver temperature, touch the DUAL button to switch it off. C Passenger temperature: Touch up or down to adjust the temperature. D Fan speed: Touch up or down to increase or decrease the volume of air circulated in your vehicle. E Rear: A pop up appears on the screen to display the rear control options. F Touch the power icon to switch the rear climate control functions off and on. Touch Rear Control to allow the rear seat passengers to adjust the rear climate settings. Touch it again to prevent the rear seat passengers from adjusting the settings. Rear Control automatically turns off when you use the touchscreen to adjust the rear climate settings. If your vehicle has automatic climate controls, select Auto to connect the rear climate settings to the Auto settings of the driver. Touch the up and down arrows to adjust the temperature. To adjust fan speed, touch the up and down arrows above and below the fan icon. Touch Close to close the rear controls. Closing the rear climate control functions does not affect their current settings. A/C: A pop up appears on the screen to display the air conditioning options. G MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for normal A/C operation. MAX A/C distributes air through the instrument panel vents and may help reduce odors from entering your vehicle. MAX A/C is more economical and efficient than normal A/C mode. A/C: Touch to switch the air conditioning on or off. Use A/C with recirculated air to improve cooling performance and efficiency. A/C engages automatically in MAX A/C, defrost and footwell/defrost. Recirculated air: Touch to switch the recirculated air on or off which may reduce the amount of time needed to cool down the interior and help reduce odors from reaching the interior. Recirculated air also engages automatically when you select MAX A/C. You can engage this manually in any airflow mode except defrost. It may also turn off in all airflow modes except MAX A/C to reduce fog potential. Manual airflow distribution controls: H Defrost: A pop up appears on the screen to display the defrost options. Note: To prevent window fogging, you cannot select recirculated air when Defrost is on. 36 enUSA, First Printing SYNC™ 3
MAX Defrost: Touch the button to maximize defrosting. Outside air flows through the windshield vents, the fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position. You can use this setting to defog or clear a thin covering of ice from the windshield. The heated rear window also automatically turns on when you select MAX Defrost. Panel: Distributes air through the instrument panel vents. Floor: Distributes air through the demister vents, floor vents and rear seat floor vents. Driver temperature: Touch up or down to adjust the temperature. I Driver temperature: Touch up or down to adjust the temperature. A Heated steering wheel: Touch the heated steering wheel icon to switch the heated steering wheel on and off (if equipped). B Defrost: A pop up appears on the screen to display the defrost options. C 37 enUSA, First Printing SYNC ™ 3E208806