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Ford F250 Owners Manual

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Page 351

In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911....

Page 352

Note:
This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com....

Page 353

Action and Description
Message
Press the OK button for SYNC to run a health report of your
vehicle's diagnostic systems and send the results to Ford
where it combines with scheduled maintenance information,
open recalls, other field service actions and vehicle inspection
items that still need servicing by an authorized dealer.
Run Report
Exit the current menu.
Return
* You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you...

Page 354

Note:
When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford...

Page 355

Connecting to SYNC Services Using the Phone Menu
Press the phone button, then scroll to:
Action and Description
Message
Press the OK button.
SYNC Apps
Services 1. Press the 
OK button. The display indicates the system is
connecting.
2. Press the 
OK button again. SYNC initiates the call to the
Services portal.
3. Once you connect to the service, follow the prompts to request the desired service, for example traffic or direc-
tions.
Receiving Turn-by-Turn Directions
When connected to SYNC Services, press...

Page 356

Action and Description
Voice command
The live operator can assist you by searching for businesses
by name or by category, residential addresses by street
address or by name or specific street intersections.
The system may prompt you to speak with an operator when
it has difficulty matching your voice request. Operator Assist
is a feature of your SYNC Services subscription. For more
information on Operator Assist, visit www.SYNCMyRide.com/
support.
If you miss a turn, SYNC automatically asks if you want...

Page 357

SYNC Services quick tips
You can even access your account outside your vehicle. Just
use the number on your phone's call history. Traffic and
Directions features do not function properly but information
services and the 411 connect and text message features are
available.
SYNC™ APPLINK ™
SYNC Mobile Apps
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application.
Note: The AppLink feature is...

Page 358

Press the Menu button to the SYNC menu and scroll to:
Action and description
Menu item
Press the OK button.
SYNC-Media
Press the 
OK button and scroll through the list of available
applications and select your desired app.
Mobile Apps
Scroll until the app name followed by
"Menu", is displayed (such as, Stitcher
Menu), then press 
OK. From here, you can
access an application's features, such as
Thumbs up and Thumbs down. For more information, please visit: Website
www.SYNCMyRide.com
To Access...

Page 359

To Connect Using Voice Commands
Plug the device into the USB port.  See
USB Port (page 328).
Press the voice button and when prompted say:
Action and Description
Voice command
You can now play music by saying any of the appropriate
voice commands. See Media voice commands.
USB [1]
You do not need to say words that appear within square brackets. For example, for where
USB[1]appears, you can say USB or USB one.
To Connect Using the System Menu
Plug the device into the USB port.  See
USB Port
 (page 328)....

Page 360

What's Playing?
When a track is playing, you can ask the
system to tell you what is currently playing.
Press the voice button and when prompted say:
Action and Description
Voice command
The system reads the metadata tags of the playing track,
and if the metadata tags are populated, the system will tell
you what track is playing.
Whats This? | Whats
Playing?
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what...
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