Ford Escape 2017 Owners Manual
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HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit: Website www.hdradio.com When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen: The HD logo is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. Note: There is also an additional feature for stations that have more than 1 HD multicast (For example, HD1 or HD2). The HD logo and Radio text appears as a button. Pressing this button allows you to cycle through all of the HD stations on that specific frequency. For example, if you are on 101.1 and it has HD1, HD2, HD3, pressing the button repeatedly causes the radio to cycle through the HD stations in a cyclic increasing order. When HD Radio broadcasts are active, you can access the following functions: Action and description Message Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal. Presets Note: As with any station you save, you cannot access the saved station if your vehicle is outside the station ’s reception area. 388 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)E142616
HD Radio Reception and Station Troubleshooting Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. Reception area If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound. Station blending In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate. Potential station issues Action Cause Issues No action required. This is a broadcast issue. This is poor time alignment by the radio broadcaster. Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. No action required. The recep- tion issue may clear up as you continue to drive. The radio is shifting between analog and digital audio. Sound fading or blending in and out. No action required. This is normal behavior. Wait until the audio is available. The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available. There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune. 389 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)
Potential station issues Action Cause Issues No action required. The station is not available in your current location. The previously stored multicast preset or direct tune is not available in your current recep- tion area. Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. Fill out the station issue form. * Data service issue by the radio broadcaster. Text information does not match currently playing audio. Fill out the station issue form. * Data service issue by the radio broadcaster. There is no text information shown for currently selected frequency. HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion. * You can find the form here: Website http://www.ibiquity.com/automotive/ report_radio_station_experiences CD Once you select this option, the system returns you to the main audio screen. The current audio information appears on the screen. The following buttons are also available: Function Button You can use the browse button to select a track. Browse Select this button and a small number one displays to indicate the track is set to repeat. Repeat For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number one displays), and repeat current folder (a small folder displays). Select the shuffle symbol to have the audio on the disk play in random order. Shuffle You can use the forward, reverse, pause or play buttons to control the audio playback. 390 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)
Bluetooth Stereo or USB Bluetooth Stereo and USB allow you to access media that you store on your Bluetooth device or USB device such as music, audio books or podcasts. The following buttons are available for Bluetooth and USB: Function Button Pressing the repeat button toggles the repeat setting through three modes: repeat off (button not highlighted), repeat all (button highlighted) and repeat track (button highlighted with a small number one). Repeat Play the tracks in random order. Shuffle You can use the forward, reverse, pause or play buttons to control the audio playback. To get more information about the currently playing track, press the cover art or Info button. For some devices, SYNC 3 is able to provide 30-second skip buttons when you listen to audio books or podcasts. These buttons allow you to skip forward or backward within a track. While playing audio from a USB device you can look for certain music by selecting the following: Function Button If available, displays the list of tracks in the Now Playing playlist. Browse This option, which is available under browse, allows you to play all tracks or to filter the available media into one of the below categories. New Search Play All Playlists Artists Albums Songs Genres Podcasts Audio books 391 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)
Function Button Composers This button allows you to choose a specific letter to view within the category you are browsing. A-Z Jump If available, this allows you to browse the folders and files on your USB device. Explore Device USB Ports The USB ports are in the center console or behind a small access door in the instrument panel. This feature allows you to plug in USB media devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. Select this option to play audio from your USB device. Apps The system supports the use of certain audio apps such as Pandora or iHeartRadio through a USB or bluetooth-enabled device. Each app gives you different on-screen options depending on the app's content. See Apps (page 406). Supported Media Players, Formats and Metadata Information The system is capable of hosting nearly any digital media player, including iPod, iPhone, and most USB drives. Supported audio formats include MP3, WMA, WAV, AAC, and FLAC. Supported audio file extensions include MP3, WMA, WAV, M4A, M4B, AAC, and FLAC. Supported USB file systems include: FAT, exFAT, and NTFS. SYNC 3 is also able to organize the media from your USB device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file. If your indexed media files contain no information embedded in these metadata tags, SYNC 3 may classify the empty metadata tags as unknown. SYNC 3 is capable of indexing up to 50,000 songs per USB device, for up to 10 devices. 392 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)E211463
PHONE WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Hands-free calling is one of the main features of the system. Once you pair your cell phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cell phone ’s functionality. Pairing Your Cell Phone for the First Time Pair your Bluetooth-enabled phone with the system before using the functions in hands-free mode. Switch on Bluetooth on your device to begin pairing. See your phone ’s manual if necessary. To add a phone, select: Menu Item Add Phone 1. Follow the on-screen instructions. 2. A prompt alerts you to search for the system on your phone. 3. Select your vehicle's make and model as it displays on your phone. 4. Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen. 5. The touchscreen indicates when the pairing is successful. 6. Your phone may prompt you to give the system permission to access information. To check your phone ’s compatibility, see your phone ’s manual or visit the website. Alternatively, to add a phone, select: Menu Item Add Phone Then select: Discover Other Bluetooth Devices 1. Follow the on-screen instructions. 2. A prompt alerts you to search for the system on your phone. 3. Select your phone's name when it appears on the touchscreen. 4. Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen. 5. The touchscreen indicates when the pairing is successful. 6. Your phone may prompt you to give the system permission to access information. To check your phone ’s compatibility, see your phone ’s manual or visit the website. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • Ending a call. • Dialing a number. • Call waiting notification. • Caller identification. 393 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)
Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone ’s compatibility, see your phone ’s manual or visit the website: Websites owner.ford.com Websites www.syncmyride.ca www.syncmaroute.ca Phone Menu This menu becomes available after pairing a phone. Action and Description Menu Item Item Displays your recent calls. Recent Call List A You can place a call by selecting an entry from this list. 394 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)E205447
Action and Description Menu Item Item You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose: Missed Outgoing Incoming All All of your contacts from your phone display in alphabetical order. Contacts B Selecting this button allows you to choose a specific letter to view. A-Z Jump Displays the name of your phone and takes you to the phone settings options. Phone Settings C From this menu, you can pair subsequent devices, set ring tones and alerts. See Settings (page 408). Displays all recent text messages. Text Messages D Use this keypad to dial in a phone number. Phone Keypad E Use the backspace button to delete numbers. Press this button to begin a call. Call Touch this button to send all calls directly to your voicemail. New text message notifications are not displayed on the screen and all ringtones and alerts are set to silent. Do Not Disturb F Users with phones having voice services may see a button to access the feature. For example, iPhone users see a Siri button. A press and hold of the voice button on the steering wheel also accesses this feature. Making Calls There are many ways to make calls from the SYNC 3 system, including using voice commands. See Using Voice Recognition (page 377). You can use the touchscreen to place calls as well. 395 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)
To call a number in your contacts, select: Action and Description Menu Item You can then select the name of the contact you want to call. Any numbers stored for that contact display along with any stored contact photos. You can then select the number that you want to call. The system begins the call. Contacts To call a number from your recent calls, select: Action and Description Menu Item You can then select an entry that you want to call. The system begins the call. Recent Call List To call a number that is not stored in your phone, select: Action and Description Menu Item Select the digits of the number you wish to call. Phone Keypad The system begins the call. Call Pressing the backspace button deletes the last digit you typed. Receiving Calls During an incoming call, an audible tone sounds. Caller information appears in the display if it is available. To accept the call, select: Menu Item Accept Note: You can also accept the call by pressing the phone button on the steering wheel. To reject the call, select: Menu Item Reject Note: You can also reject the call by pressing the phone button on the steering wheel. Ignore the call by doing nothing. SYNC 3 logs it as a missed call. During a Phone Call During a phone call, the contacts name and number display on the screen along with the call duration. The phone status items are also visible: • Signal Strength. • Battery. • 911 Assist (United States and Canada Only). See Settings (page 408). You can select any of the following during an active phone call: 396 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)
Item Immediately end a phone call. You can also press the button on the steering wheel. End Call Press this to access the phone keypad. Keypad You can switch the microphone off so the caller does not hear you. Mute Item Privacy Transfer the call to the cell phone or back to SYNC 3. Text Messaging Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features. Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3 mph (5 km/h). Receiving a Text Message When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description Menu Item Have SYNC 3 read the message to you. Hear It View the text on the touchscreen. View To call the sender. Call You can select from 15 preset messages. Press the message that you would like to use and confirm to send the message. SYNC 3 confirms when the message is sent successfully. Reply To exit the screen. Close Smartphone Connectivity (If Equipped) SYNC 3 allows you to use Apple CarPlay and Android Auto to access your smartphone. When you use smartphone connectivity, you can: • Make calls. • Send and receive messages. • Listen to music. • Use your phone's voice assistant. Smartphone connectivity disables some SYNC 3 features. Most smartphone connectivity features require mobile data usage. Apple CarPlay Apple CarPlay requires an iPhone 5 or newer with iOS 7.1 or newer (Ford recommends updating to the latest iOS version). To enable this feature, plug your phone into a USB port and select Apple CarPlay on your SYNC 3 screen. See Media Hub (page 326). 397 Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)