Fitbit Alta HR User Manual

							 
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Sleep Tracking 
Wear your Alta HR to bed to automatically track both your time spent asleep and 
your sleep quality. To see your sleep information, sync your tracker when you wake 
up and check your dashboard. 
For more details about sleep tracking see help.fitbit.com. 
Setting sleep goals 
By default, you have a customizable sleep goal of 8 hours of sleep per night. For 
more information about your sleep goal, including how to change it, see 
help.fitbit.com. 
Setting up bedtime reminders 
Your Fitbit dashboard can recommend consistent bedtimes and wake times to help 
you improve the consistency of your sleep cycle. You can even choose to be 
reminded nightly when it’s time to start winding down for bed. 
For more information about setting up bedtime reminders, see help.fitbit.com.  
 
Learning about your sleep habits 
Your Alta HR tracks several sleep metrics including how long you’re asleep and time 
spent in each sleep stage. When used with the Fitbit dashboard, your Alta HR can 
help you understand how your sleep patterns compare to others who share your age 
range and gender. For more information about what happens when you’re asleep, 
see help.fitbit.com.  
						

							 
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Using Silent Alarms 
Alta HR can gently vibrate to wake or alert you with a silent alarm. You can set up to 
eight alarms to recur every day or on particular days of the week only. When the 
alarm goes off, simply double tap to dismiss. 
For more information about customizing and using silent alarms, see help.fitbit.com. 
  
						

							 
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Receiving Call, Text & Calendar 
Notifications 
Over 200 compatible iOS and Android mobile devices let you receive incoming 
phone call, text message, and calendar event notifications on your Alta HR when 
your mobile device is nearby. To determine whether your device supports this 
feature, go to http://www.fitbit.com/devices. Note that notifications aren’t available 
with the Fitbit app for Windows 10. 
Calendar requirements 
If you turn on calendar notifications, your tracker will show calendar events and any 
information sent from your calendar app to your mobile device. Note that if your 
calendar app does not send notifications to your mobile device, you won’t receive 
notifications on your tracker. 
 
If you have an iOS device, your Alta HR shows notifications from all calendars synced 
to the default iOS Calendar app. If you have a third-party calendar that is not synced 
to the iOS Calendar app, you won’t see notifications from that calendar. 
If you have an Android device, your Alta HR shows calendar notifications from the 
calendar app you choose during setup. You can choose from the default Calendar 
app on your mobile device or several third-party calendar apps.  
Enabling notifications 
Before you turn on notifications in the Fitbit app, make sure that Bluetooth on your 
mobile device is turned on and that your mobile device is capable of sending 
notifications (often under Settings > Notifications).  
For more information about making sure your mobile device permits notifications, 
see help.fitbit.com. 
Call and text notifications are on by default. To turn on calendar notifications: 
1.!With your tracker nearby, on the Fitbit app dashboard, tap the Account icon   
(). 
2.!Tap the Alta HR tile. 
3.!Tap Notifications and turn on or off any combination of text, call, or calendar 
notifications.  
4.!Follow the onscreen instructions to connect (bond) your mobile device with 
your tracker.   
						

							 
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After notifications are enabled, “Alta HR” appears in the list of Bluetooth devices 
paired to your mobile device. 
Note: If this is your first time setting up notifications on your Android mobile device, 
for detailed instructions, see help.fitbit.com. 
Viewing incoming notifications 
If your tracker and mobile device are within 30 feet of each other, a call, text 
message, or calendar event causes the tracker to vibrate. Your screen will remain off 
until you wake it up to view the notification. To wake up your tracker and view the 
notification, turn your wrist towards you or double-tap your tracker. The notification 
is available for one minute after you receive it. If you have more than one unread 
notification, you’ll see a plus sign (+) indicator. 
For phone calls, the notification scrolls three times with the name or number of the 
caller.  
 
For text messages, the sender’s name scrolls, followed by the message. 
 
For calendar events, the event time scrolls, followed by the name of the event. 
 
The character limit for notifications is 40. Note that for readability, all notifications 
are shown horizontally, even if your clock orientation is normally vertical.  
						

							 
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Customizing your Fitbit Alta HR 
This section explains how to change your clock face and modify certain tracker 
behaviors.  
Changing the clock face and orientation 
Alta HR comes with several clock faces, available in horizontal and vertical styles.  
You can change your clock face using the Fitbit app or the fitbit.com dashboard. For 
more information, see help.fitbit.com.  
Note that all notifications and reminders are shown horizontally, even if your clock 
orientation is vertical.  
Using Quick View 
To preserve battery your screen turns off when not in use. It wakes up automatically 
when you turn your wrist towards you (known as Quick View), or you can wake it up 
by double tapping your tracker. 
For more information about turning Quick View on or off, see help.fitbit.com. 
Note that Quick View works best when wearing the tracker properly as described in 
Wrist choice and dominant hand. 
Adjusting the heart rate tracker 
Your Alta HR uses PurePulse! technology to track heart rate automatically and 
continuously. The Heart Rate setting has three options: 
•!Auto (the default)—Heart rate tracking is active when you’re wearing your 
tracker.  
•!Off—Heart rate tracking is off.  
•!On—Heart rate tracking is on regardless of whether you’re wearing your 
tracker.  
For more information about adjusting the heart rate tracker, see help.fitbit.com  
						

							 
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Updating your Fitbit Alta HR 
We occasionally make free feature enhancements and product improvements 
available through firmware updates. We recommend keeping your Alta HR up to 
date.  
When a firmware update is available you’ll see a notification in the Fitbit app 
prompting you to update. When the update starts, a progress bar appears on the 
tracker and in the Fitbit app until the update is complete.  
Keep your tracker and mobile device close to each other during the update process. 
Note:   Updating your Alta HR takes several minutes and may be demanding on the 
battery. For this reason, we recommend updating while your tracker is fully 
charged or plugged into the charging cable.   
						

							 
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Troubleshooting your Fitbit Alta HR  
If your tracker is not working properly, review our troubleshooting guidance below.  
Visit help.fitbit.com for more information. 
Heart-rate signal missing 
Alta HR continuously tracks your heart rate while you’re exercising and throughout 
the day. Occasionally the heart rate tracker may have difficulty finding a good signal. 
When this happens you’ll see dashed lines where your current heart rate usually 
appears. 
 
If you’re not getting a heart rate signal, first make sure you’re wearing your tracker 
correctly, either moving it higher or lower on your wrist or tightening or loosening 
the band. After holding your arm still and straight for a short wait, you should see 
your heart rate again. If the heart rate signal is still missing, check your Heart Rate 
setting on your Fitbit dashboard and make sure it’s set to On or Auto.  
Unexpected behavior 
If you experience one of the following problems, it may be fixed by restarting your 
tracker: 
•!Not syncing despite successful setup 
•!Not responding to taps despite being charged 
•!Not tracking your steps or other data 
Note: Restarting your tracker reboots the device but does not delete any data.  
To restart your tracker: 
1.!Plug the charging cable into the USB port on your computer or a UL-certified 
USB wall charger.  
2.!Clip the other end of the charging cable to the port on the back of the tracker. 
The pins on the charging cable must lock securely with the port. You’ll know 
the connection is secure when the tracker vibrates and you see a battery icon 
on your tracker’s display. The battery icon disappears after three seconds.  
						

							 
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3.!Press the button on your charging cable three times within four seconds, 
briefly pausing between presses. The button is on the end of the charging 
cable that is plugged into the computer.  
 
 
When you see the Fitbit logo and the tracker vibrates, this means the tracker 
has restarted.  
After your tracker restarts you can unplug it from the charging cable and put it back 
on. For additional troubleshooting or to contact Customer Support, see 
help.fitbit.com.  
						

							 
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Fitbit Alta HR General Info & Specifications 
Sensors 
Your Fitbit Alta HR contains the following sensors and motors:  
•!A MEMS 3-axis accelerometer, which tracks your motion patterns 
•!An optical heart rate tracker 
Materials 
The wristband that comes with Alta HR is made of a flexible, durable elastomer 
material similar to that used in many sports watches. It does not contain latex. 
Accessory wristbands are available in genuine leather. 
The frame on Alta HR is made of surgical-grade stainless steel. The buckle is made of 
aluminum. While all stainless steel contains traces of nickel and can cause an allergic 
reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products 
meets the European Unions stringent Nickel Directive. 
Wireless technology 
Alta HR contains a Bluetooth 4.0 radio transceiver. 
Haptic feedback 
Alta HR contains a vibration motor for alarms, goals, notifications, and reminders. 
Battery 
Alta HR contains a rechargeable lithium-polymer battery.  
Memory 
Refer to the following table for information on how long Alta HR stores your stats 
and data in between the times you sync your tracker. Stored data consists of steps, 
distance, calories burned, active minutes, heart rate, sleep, and stationary vs. active 
hours. 
We recommend syncing your tracker at least once a day.  
						

							 
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Type of data Days stored 
Minute-by-
minute stats 
6 
Sleep data 7 
Sleep stages 1 
SmartTrack 
data 
7 
Summary totals  30 
Display 
Alta HR has an OLED tap display. 
Size 
Wristband sizes are shown below. Note that accessory wristbands sold separately 
may vary slightly.  
Small wristband Fits a wrist between 5.5 and 6.7 inches in circumference 
Large wristband Fits a wrist between 6.7 and 8.1 inches in circumference 
Extra large wristband Fits a wrist  between 8.1 and 9.3 inches in circumference